Deck 3: Management Information Systems: Enterprise Applications, Information Technology, and Data Management

Question 1

These systems address non-routine decisions requiring judgment, evaluation, and insight because there is no agreed-on procedure for arriving at a solution.

A)Enterprise system.
B)Supply chain management (SCM) system.
C)Executive support systems.
D)Knowledge management system (KMS).

Answer 1

Executive support systems.

Question 2

Systems that span all functional areas and focus on executing business processes Across the firm are called.

A)Business functional systems.
B)Enterprise applications
C)Transaction processing systems.
D)Data management systems.

Answer 2

Enterprise applications

Question 3

Which system stores all organizational data in a single central data repository?

A)Management information system.
B)Customer relationship system.
C)Enterprise system.
D)Transaction processing system.

Answer 3

Enterprise system.

Question 4

Which of the following would not describe how a firm can benefit from Supply Chain Management systems?

A)Rapidly communicate changes in product design
B)Check inventory availability and monitor inventory levels.
C)Control the actions of machines and equipment.
D)Plan production based on actual customer demand.

Question 5

Which type of enterprise application is specifically used to help a business to Increase sales?

A)Enterprise system
B)Supply chain management (SCM) system.
C)Customer Relationship Management (CRM) system.
D)Knowledge management system (KMS).

Question 6

Which type of enterprise application stores directories of employees with special areas of expertise?

A)Enterprise system
B)Supply chain management system
C)Customer relationship management system.
D)Knowledge Management System.

Question 7

This term refers to the use of digital technology and the Internet to execute the major business processes in an enterprise

A)Electronic Business.
B)Electronic markets.
C)Electronic data interchange
D)Electronic management.

Question 8

Which person is responsible for the overall use of information technology in a large conglomerate?.

A)System Analyst
B)Chief Executive Officer (CEO).
C)Chief Information Officer (CIO).
D)Chief Management Officer (CMO).

Question 9

Data about the performance of a system is

A)Marketing Data
B)Control
C)Meta Data
D)Feed Back

Question 10

Structured decisions are ___________ in nature

A)Non-Repetitive
B)Repetitive
C)Routine
D)Both (b) & (c)

Question 11

This individual is credited with the development of the five forces competitive model:

A)Henry Fayol.
B)Max Weber.
C)Michael Porter.
D)Michael Dell.

Question 12

Google are using information technology to pursue this generic strategy

A)Low-cost leadership.
B)Product differentiation.
C)Focus on market niche.
D)Strengthening customer and supplier intimacy.

Question 13

A supply strategy in which components arrive exactly at the moment they are needed is called.

A)Bullwhip effect.
B)Demand planning.
C)Just-in-time.
D)Pull-based model.

Question 14

A comprehensive customer relationship management package includes a module for.

A)Supply chain execution system.
B)Supply chain planning system.
C)Partner relationship management (PRM) system
D)Business forecast planning system.

Question 15

All of the following are vendors of customer relationship management software except.

A)Siebel.
B)Clarify.
C)Sales force.
D)Microsoft

Question 16

In a CRM system, this module provides information and tools to increase the Efficiency of call centers, help desks, and customer support staff.

A)Customer service
B)Sales force automation.
C)Demand planning.
D)Employee relationship.

Question 17

Willingness of the Management, Customers, Suppliers, Employees, the acceptance of End-Users...in related to SDLC belongs to

A)Operational Feasibility
B)Technical Feasibility
C)Economic Feasibility
D)Organisational Feasibility

Question 18

Which of the following best explains the meaning of managerial participation in Effectivecomputer utilization is MIS:.

A)Managers operate the computer.
B)Need for understanding and support from top management'.
C)Managers need to be educated about computers.
D)Managers need to go through the computers reports.

Question 19

The most advanced graphics software in any system used by management is Normallyfound in:.

A)TPS.
B)ESS.
C)Intranets.
D)Enterprise systems.

Question 20

The process of removing the deficiencies and loopholes in the data is called as

A)Aggregation of data
B)Extracting of data
C)Cleaning up of data.
D)Loading of data

Question 21

Which one manages historic transactions?

A)OLTP
B)OLAP
C)SPREAD SHEET
D)XML

Question 22

Which of the following features usually applies to data in a data warehouse?

A)Data are often deleted
B)Most applications consist of transactions
C)Data are rarely deleted
D)Relatively few records are processed by applications

Question 23

Which of the following statement is true?

A)The data warehouse consists of data marts and operational data
B)The data warehouse is used as a source for the operational data
C)The operational data are used as a source for the data warehouse
D)All of the above

Question 24

The following is true of three-tier data warehouses:

A)Once created, the data marts will keep on being updated from the data warehouseat periodic times
B)Once created, the data marts will directly receive their new data from the operational databases
C)The data marts are different groups of tables in the data warehouse
D)A data mart becomes a data warehouse when it reaches a critical size

Question 25

The following technology is not well-suited for data mining:

A)Expert system technology
B)Data visualization
C)Technology limited to specific data types such as numeric data types
D)Parallel architecture

Question 26

What is true of the multidimensional model?

A)It typically requires less disk storage
B)It typically requires more disk storage
C)Typical business queries requiring aggregate functions take more time
D)Increasing the size of a dimension is difficult

Question 27

The most common source of change data in refreshing a data warehouse is:

A)Queryable change data
B)Cooperative change data
C)Logged change data
D)Snapshot change data

Question 28

Which of the following statements is not true about refreshing a data warehouse:

A)It is a process of managing timing differences between the updating of data sources and the related data warehouse objects.
B)Updates to dimension tables may occur at different times than the fact table
C)The data warehouse administrator has more control over the load time lag than the valid time lag
D)None of the above

Question 29

The generic two-level data warehouse architecture includes which of the following?

A)At least one data mart
B)Data that can extracted from numerous internal and external sources
C)Near real-time updates
D)All of the above.

Question 30

A goal of data mining includes which of the following?

A)To explain some observed event or condition
B)To confirm that data exists
C)To analyze data for expected relationships
D)To create a new data warehouse

Question 31

Data mining is used to aid in

A)Operational management
B)Analyzing past decision made by managers
C)Detecting patterns in operational data
D)Retrieving archival data

Question 32

Data mining requires

A)large quantities of operational data stored over a period of time
B)lots of tactical data
C)several tape drives to store archival data
D)large mainframe computers

Question 33

What is Data Mining?

A)The capability to drill down into an organization's data once a question has been raised.
B)The setting up of queries to alert management when certain criteria are met.
C)The process of performing trend analysis on the financial data of an organization.
D)The automated process of discovering patterns and relationships in an organization's data.

Question 34

If knowledge discovery is one aspect of data mining, ____________ is the other.

A)Prediction
B)association
C)relation
D)linking

Question 35

Data mining tools enable you to

A)Discover any existing natural classifications
B)Compare data mining with OLAP
C)Give a practical boost to the data mining process.
D)Uncover hidden information.

Question 36

___________ & _____________ are 2 outcomes of data mining operations:

A)Data & information
B)Relationships & patterns
C)Associations & linkages
D)Unstructured & structured data

Question 37

Data mining predicts the:

A)Data
B)Future
C)Information
D)Stock market information

Question 38

In data mining, the analyst prepares the data and "sits back" while the ______ drive the process.

A)Users
B)Analyst
C)DBA
D)Tools

Question 39

Which of the following is(are) true of the EDP auditors?

A)they should have computer expertise
B)they will be replaced by traditional auditors in the near future
C)two of the above
D)currently, there is a very high demand for them, particularly from firms that use personal computers

Question 40

Inventory is also referred to as:

A)stock
B)warehouse capacity
C)materials
D)materials in hand

Question 41

Average inventory level is reduced by

A)decreasing the vendor lead time
B)increasing the usage rate
C)decreasing the order quantity
D)lowering the reorder point

Question 42

An organization containing manufacturing, marketing, and finance areas is called a matrix organization

A)flow network organization
B)modular organization
C)functional organization
D)None of the above

Question 43

The files required to maintain general ledger records include inventory file

A)detail postings file
B)chart of accounts file
C)all of the above
D)None of the above

Question 44

The funds management subsystem attempts to

A)increase cash input
B)decrease cash output
C)balance cash inflow with outflow
D)All of the above

Question 45

A _____ is a program that serves as an interface between application program and a Set of coordinated and integrated files called a database.

A)DDS
B)DBMS
C)MIS
D)Control

Question 46

Which of the following is not tree about expert systems?

A)Expert systems are collections of human knowledge
B)Export systems are expensive to design.
C)export systems are usually designed to run on small general-purpose computers
D)Maintenance support may be difficult to obtain for an expert system.

Question 47

The executive vice-president usually has responsibility for the

A)physical system of the firm
B)conceptual information system of the firm
C)vice-president of finance
D)All of the above

Question 48

General ledger is also referred to as: main ledger

A)extra ledger
B)nominal ledger
C)All of the above
D)None of the above

Question 49

In ……………… system the interaction between various subsystems cannot be defined with certainty

A)Open System
B)Closed System
C)Deterministic System
D)Probabilistic System

Question 50

……………… is a tabular method for describing the logic of the decisions to be taken.

A)Decision tables
B)Decision tree
C)Decision Method
D)Decision Data

Question 51

…………… can be defined as most recent and perhaps the most comprehensive technique for solving computer problems.

A)System Analysis
B)System Data
C)System Procedure
D)System Record

Question 52

A DFD is normally leveled as

A)It is a good idea in design
B)It is recommended by many experts
C)it is easy to do it
D)It is easier to read and understand a number of smaller DFDs than one large DFD

Question 53

Decision making model was proposed by ………………….

A)Harry Goode
B)Herbert A Simon
C)Recon Michal
D)None of this

Question 54

A context diagram

A)Describes the context of a system
B)is a DFD which gives an overview of the system
C)is a detailed description of a system
D)is not used in drawing a detailed DFD

Question 55

A manager and the head of engineering discuss a change to a major work package. After the meeting, the manager contacts you and tells you to complete the paperwork to make the change. This is an example of:

A)Management attention to scope management.
B)Management planning.
C)A project expediter position.
D)A change control system.

Question 56

Which of the following processes has the Risk Register as the primary output?

A)Perform Qualitative Risk Analysis
B)Monitor and Control Risks
C)Plan Risk Management
D)Identify Risks