Deck 14: System Administration

Question 1

Fire detection is a special problem in computer facilities.

Answer 1

True

Question 2

IS resource acquisition and deployment should occur only in the context of a well-defined strategic plan for the organization as a whole.

Answer 2

True

Question 3

Most computer equipment is designed to operate reliably over a range of voltage levels.

Answer 3

True

Question 4

Signatures are the basis for determining users' authorization to access resources the OS manages.

Question 5

Monitors can operate continuously or intermittently.

Question 6

Surge protectors can be purchased as separate devices or integrated into other power-conditioning devices.

Question 7

Standardization tends to encourage innovation and produce solutions that are optimal for most users.

Question 8

​Computer performance is measured in terms of application tasks that can be performed in a given time frame.

Question 9

The normal fire protection mechanisms incorporated in buildings are inadequate for rooms housing computer hardware.

Question 10

Infrastructure management tends to concentrate on providing short-term services at minimal cost.

Question 11

An IS strategic plan tends to lead, rather than follow, the strategic plans of other units in the organization.

Question 12

Electrical fires often generate heat and smoke as quickly as conventional fires do.

Question 13

Operating systems now cooperate with one another to perform authentication and authorization.

Question 14

Surge protection is normally an add-on to a UPS.

Question 15

Typical operating expenditures include buildings, land, equipment, and research and development costs.

Question 16

The costs of technology are usually high for developers and early adopters but then decrease slowly after introduction.

Question 17

Computer and software purchases are capital expenditures, even though the expected useful lifetime of computer hardware and software has decreased in recent years because of rapid technological change.

Question 18

Application firewalls improve security by shielding internal servers and resources from direct access by outside users.

Question 19

Accurate data is the most important requirement for good configuration decisions.

Question 20

​Some UPSs, particularly those with long delivery times, are designed to work with a computer's OS.

Question 21

Typical ____ include salaries, rent, lease payments, supplies, and equipment maintenance.

A) capital expenditures
B) operating expenditures
C) infrastructure expenditures
D) infrastructure expenditures

Question 22

____ is the process of determining whether an authenticated user or process has enough rights to access a resource.

A) Access
B) Accounting
C) Authorization
D) Authentication

Question 23

____ is the process of determining or verifying the identity of a user or process owner.

A) Authentication
B) Authorization
C) Accounting
D) Access

Question 24

A ____ is a measure of computer system performance while executing one or more processing tasks.

A) benchmark
B) requirement
C) standard
D) watermark

Question 25

The first step in stating hardware and software requirements is to state the application tasks to be performed and their____.

A) performance requirements
B) storage requirements
C) user requirements
D) hosting requirements

Question 26

The starting point for determining hardware requirements is the ____ that will run on the hardware platform.

A) operating system
B) application software
C) transaction monitor
D) database system

Question 27

A ____ describes the resource or service utilization of an application program during execution.

A) transaction monitor
B) program profiler
C) software monitor
D) limit monitor

Question 28

In all cases, strategic plans must address the basic question "____?"

A) How did we get here
B) Where should we go
C) How do we get there from here
D) What brought us here

Question 29

A ____ is a program typically embedded in OS service routines that detects and reports processing activity or requests.

A) program profiler
B) transaction monitor
C) software monitor
D) limit monitor

Question 30

​The main responsibility of ____ is to ensure efficient and reliable delivery of information services.

A) software administration​
B) system administration
C) ​system development
D) ​software development

Question 31

The ____ represents units of work application software performs in terms of its demand for low-level hardware services.

A) resource contention model
B) resource overage model
C) application demand model
D) application utilization model

Question 32

A(n) ____ is a formal document sent to vendors that states requirements and solicits proposals to meet these requirements.

A) invitation to negotiate
B) request for quotation
C) request for bid
D) request for proposal

Question 33

System administrators can use the ____ utility to monitor hardware and software resource use in real time.

A) Task Manager
B) Performance List
C) Task List
D) Performance Monitor

Question 34

____ are programs or hardware devices that detect and report processing or I/O activity.

A) Monitors
B) Metrics
C) Benchmarks
D) Transactions

Question 35

The resources devoted to most organizational activities can be classified into two categories: ____.

A) capital expenditures and operating expenditures
B) capital investments and operating expenditures
C) capital controls and operating controls
D) capital resources and capital gains

Question 36

In accounting, ____ is the process of examining records to determine whether generally accepted accounting principles were applied correctly in preparing financial reports.

A) Access
B) auditing
C) monitoring
D) certifying

Question 37

In computers, a ____ is a program or program fragment that infects a computer by installing itself permanently, usually in a hard-to-find location.

A) log
B) packet
C) packet
D) virus

Question 38

____ are assets or resources expected to provide benefits beyond the current fiscal year.

A) Operating resources
B) System resources
C) Manage resources
D) Capital resources

Question 39

The ____ composes the majority of an RFP.

A) requirements statement
B) performance statement
C) design statement
D) specifications statement

Question 40

The term ____ describes the way in which an organization uses resources to give it a major edge over its competitors.

A) strategic value
B) tactical value
C) competitive advantage
D) comparable advantage

Question 41

The simplest firewall type is a(n) ____ firewall, which examines each packet and matches header content to a list of allowed or denied packet types.

A) packet-filtering
B) stateful
C) application
D) inspecting

Question 42

The term ____________________ refers to execution speed.

Question 43

Capital resources are referred to as ____________________.

Question 44

____ can be seen in the home when air conditioners, refrigerators, and electric dryers are started and cause a momentary dimming of lights.

A) Power sags
B) Power spikes
C) Power loops
D) Power blocks

Question 45

A(n) ____ is a device that provides power to attached devices in the event of external power failure.

A) generator
B) uninterruptible power supply
C) power filter
D) rectifier

Question 46

A(n) ____ tracks the progress of complex client/server interactions.

A) application firewall
B) stateful firewall
C) packet-filtering firewall
D) proxy

Question 47

A(n) longer-term power sag that is often caused by the power provider is known as a ____.

A) blackout
B) grayout
C) brownout
D) green down

Question 48

Information systems are a combination of hardware, system software, and ____________________ software.

Question 49

Antivirus software uses data files, sometimes called "____," containing information about known viruses.

A) behaviors
B) heuristics
C) signature files
D) packets

Question 50

An RFP is generally considered a(n) ____________________ offer.

Question 51

Providing infrastructure-based services to a wide variety of users requires adopting service ____________________.

Question 52

____________________ expenditures provide benefits only in the current fiscal year.

Question 53

In general, the humidity level of a room containing computer equipment should be near ____%.

A) 15
B) 25
C) 40
D) 50

Question 54

____ can perform many malicious acts, including damaging or destroying important files, opening backdoors for potential hackers, and sending sensitive information to others.

A) Viruses
B) Signatures
C) Logs
D) Infectors

Question 55

The ____________________ model describes a computer's capability to deliver resources to application software.

Question 56

A(n) ____ is a server that handles service requests from external users of applications.

A) packet-filtering firewall
B) proxy
C) stateful firewall
D) application firewall

Question 57

A ____ is stored in a stand-alone executable program, is usually sent as an e-mail attachment and runs automatically when the attachment is opened.

A) Trojan
B) worm
C) macro
D) signature

Question 58

A vendor's response to an RFP is a(n) ____________________ of the offer.

Question 59

Requirements in an RFP should be categorized by ____________________ and listed completely.

Question 60

A(n) ____________________ is defined as a set of long-range goals and a plan to attain these goals.

Question 61

​List the three broad categories in which a typical information system (IS) administrator's tasks may be grouped.

Question 62

Hardware must also be protected against ____________________ resulting from excessive humidity.

Question 63

In computer security, a(n) ____________________ is a hardware device, software, or a combination of hardware and software that prevents unauthorized users in one network from accessing resources on another network.

Question 64

Until recently, applying patches and upgrades was a(n) ____________________ process.

Question 65

Protection against power loss requires a(n) ____________________ power source.

Question 66

List three common capabilities of antivirus software.

Question 67

Why is a raised floor often used in a room with multiple computer hardware cabinets?

Question 68

____________________ authentication methods are sometimes used instead of password-based authentication.

Question 69

A(n) ____________________ detects incoming power surges and diverts them to ground in nanoseconds.

Question 70

A(n) ____________________ monitors a specific performance or resource utilization aspect of an object.

Question 71

Excessive heat can cause intermittent or total failure of electrical circuits, so all computer equipment needs some means of heat ____________________.

Question 72

Discuss why disaster planning is important and what measures are normally taken.

Question 73

​What, at a minimum, should goals for a strategic plan include?

Question 74

A(n) ____________________ monitor is a device attached directly to the communication link between two hardware devices, often used to monitor the use of communication channels, disk drives, and network traffic.

Question 75

Low humidity levels increase the buildup of ____________________ electricity, which increases the likelihood of circuit damage caused by inadvertent static discharges.