Question 1

__________ is managing relations with all stakeholders of the company.&#10;A)brm&#10;B)crm&#10;C)srm&#10;D)hrm

Accepted Answer

brm&#10;

Question 2

_____________Include not only how we communicate with others but also our confidence and ability to listen and understand&#10;A)knowledge&#10;B)problem solving&#10;C)interpersonal&#10;D)cultural

Accepted Answer

Interpersonal skills encompass how we communicate with others, including our ability to listen, understand, and our level of confidence in social interactions.

Question 3

_____________&#160; is also one of the most widely used traites in maintaining relationship marketing&#10;A)trust&#10;B)interpersonal&#10;C)cultural&#10;D)knowledge

Accepted Answer

Trust is a fundamental element in maintaining relationship marketing as it helps in building long-term relationships with customers by fostering loyalty and confidence in the brand or company.

Question 4

____________ skills involved gathering information about problem or difficult situation&#10;A)trust&#10;B)interpersonal&#10;C)cultural&#10;D)knowledge

Accepted Answer

The answer of ____________ skills involved gathering information about problem...

Question 5

________________ is/&#160; are essential skills of business relationship manager.&#10;A)leadership&#10;B)communication&#10;C)administrative&#10;D)all of the above

Accepted Answer

Leadership, communication, and administrative skills are all essential for a business relationship manager to effectively manage relationships, communicate with stakeholders, and handle administrative tasks related to those relationships.

Question 6

___________ can spur economic growth improve efficiency provide access to Technologies and services and generate opportunities for formal safer employment&#10;A)business relations&#10;B)commitment&#10;C)communication skills&#10;D)strategy

Accepted Answer

Business relations can spur economic growth by fostering partnerships, improving efficiency through collaboration, providing access to new technologies and services, and generating opportunities for formal and safer employment through expanded networks and markets.

Question 7

___________ include an enterprises relationships with business partners, entities in its value chain&#10;A)business relations&#10;B)commitment&#10;C)communication skills&#10;D)strategy

Accepted Answer

Business relations include an enterprise's relationships with business partners, entities in its value chain, and other external organizations that contribute to the company's success.

Question 8

___________ is an&#160;essential ingredient for successful long-term relationships&#10;A)business relations&#10;B)commitment&#10;C)communication skills&#10;D)strategy

Accepted Answer

Commitment is crucial for maintaining and nurturing long-term relationships, as it involves dedication and a willingness to work through challenges together.

Question 9

Effective ___________&#160; can be one of the most important skills of BRM manager.&#10;A)business relations&#10;B)commitment&#10;C)communication skills&#10;D)strategy

Accepted Answer

Effective communication skills are crucial for a Business Relationship Manager (BRM) to facilitate understanding, collaboration, and successful partnerships between an organization and its partners or within its internal teams.

Deck 1: The Importance of Relationship Management in Business