Deck 11: Strategic International HRM

Question 1

What are the three international training approaches promoted by the textbook?

A) case studies; lecture-based briefings; vicarious learning
B) information giving; behavioural modelling; experiential forms
C) role-playing; field experiences; sensitivity training
D) culture assimilators; on-the-job; area studies

Answer 1

B

Question 2

What is the host-based policy approach for international compensation?

A) A policy that links the base salary to the salary structure of the home country but retains the host-country salary structure for other international supplements.
B) A policy that links the base salary to the salary structure of the local country but retains the global country salary structure for other international supplements.
C) A policy that links the base salary to the salary structure of the home country but retains the parent-country salary structure for other international supplements.
D) A policy that links the base salary to the salary structure of the host country but retains the home-country salary structure for other international supplements.

Answer 2

D

Question 3

What is the main reason that companies have NOT benefited from expatriate training?

A) Expatriates have had their training needs evaluated and assessed.
B) Expatriates have clarified their purpose and goals of training.
C) Expatriates are selected too quickly and receive little training.
D) Expatriates have had training programs designed to meet their needs.

Answer 3

C

Question 4

When an individual returns to his or her home headquarters or home subsidiaries after working in a foreign country, what is this process called?

A) enculturation
B) repatriation
C) culture shock
D) alienation

Question 5

What did Colgate-Palmolive Co. do to capitalize on its expatriate skills?

A) It created a global succession-planning database.
B) It developed cross-cultural training for critical incidents.
C) It committed funds to improve failed expatriate assignments.
D) It improved its pre-assignment and post-assignment communication.

Question 6

What do you call individuals from the subsidiary country who know the foreign cultural environment well?

A) home-country nationals
B) third-country nationals
C) parent-country nationals
D) host-country nationals

Question 7

When an individual moves to a foreign country to work, the individual may experience an overwhelming sense of alienation from the new culture. What is this experience called?

A) depression
B) culture shock
C) ethnocentrism
D) post-traumatic stress

Question 8

Canada's workforce diversity produces a wide range of HR-related challenges for international placements. Which of the following is typical of those challenges?

A) increased number of younger workers
B) employees with disabilities
C) cultural assimilation in the new country
D) family and divorce issues for expatriates

Question 9

What type of strategy deals with internationalizing by exporting goods abroad as a means of seeking new markets?

A) multidomestic
B) domestic
C) multinational
D) global

Question 10

Which strategy has French lodging giant ACCOR followed for its U.S. subsidiaries in order to attract and retain local employees?

A) Global IHRM strategy
B) Integrative IHRM strategy
C) Exportive IHRM strategy
D) Adaptive IHRM strategy

Question 11

What was the major finding that the 2011 Global Relocation Trends Survey reported?

A) There is an increasing wage gap between home-country and third-country nationals.
B) Reverse culture shock upon repatriation leads to several serious consequences for the employee and organization.
C) Most companies do not have repatriation strategies linked to career management and retention.
D) Many global managers are remaining as international employees for the duration of their careers.

Question 12

If an individual has an ability to acquire certain skills to a desired level of performance, what is this capability called?

A) pliability
B) flexibility
C) trainability
D) adaptability

Question 13

What are individuals called who are from headquarters and are highly familiar with the firm's products and services, as well as with its corporate culture?

A) host-country nationals
B) home-country nationals
C) third-country nationals
D) parent-country nationals

Question 14

If a company is looking for a strategy that would create the highest internal fit, which International Human Resources Management (IHRM) approach should be chosen?

A) exportive IHRM approach
B) adaptive IHRM approach
C) integrative IHRM approach
D) global IHRM approach

Question 15

Which of the following is typically excluded from an expatriate's compensation package?

A) goods and services
B) shipment and storage
C) food and clothing
D) taxes and insurance

Question 16

According to a 2011 Canadian survey, what is the greatest major challenge that management faces with international relocation?

A) family and tax issues
B) dual-income spouses
C) terrorism and security
D) hardship allowances

Question 17

What is one benefit of cross-cultural training?

A) self-development
B) self-monitoring
C) self-sacrifice
D) self-adjustment

Question 18

What type of strategy concentrates on the development of foreign markets by selling to foreign nationals?

A) multidomestic
B) domestic
C) multinational
D) global

Question 19

Which of the following is NOT considered a part of Canada's union structure?

A) industrial
B) craft
C) conglomerate
D) professional

Question 20

If a company introduces culturally sensitive products in chosen countries with the least amount of cost, what type of strategy is the company adopting?

A) multinational
B) multidomestic
C) global
D) domestic

Question 21

In 2010, which country had the highest unionization rate in the world?

A) Canada
B) Germany
C) Finland
D) Sweden

Question 22

In general, why have levels of union density declined throughout the world?

A) Lack of usefulness representing all interests in a global society.
B) Politicization of unions has been linked to local governments.
C) Decentralization and fragmentation of union organizations.
D) Erosion of power and negative public sentiment towards unions.

Question 23

Which of the following is NOT considered to be a symptom of reverse culture shock?

A) Increased levels of anxiety about the adjustment to return home.
B) Increased satisfaction with the standard of living upon returning home.
C) Decreased interest from co-workers to hear of the repatriate's experience.
D) Decreased use of repatriate's international knowledge, skills, and abilities (KSAs) upon returning home.

Question 24

When an individual moves to a foreign country to work, the individual may experience repatriation, which refers to the overwhelming sense of alienation with the new culture.

Question 25

An adaptive IHRM approach does not focus on local laws.

Question 26

To maintain security in foreign countries, it is important for Canadian organizations to establish close relationships with embassies, consultants, chambers of commerce, and high commissions.

Question 27

Which type of training plays a crucial role in the pre-assignment process for an expatriate?

A) field experiences
B) behavioural modelling
C) on-the-job
D) cross-cultural

Question 28

A multidomestic strategy is a strategy that concentrates on the development of foreign markets by selling to foreign nationals.

Question 29

If the needs and goals of one component are consistent with the needs and goals of another component, then the two components are said to fit.

Question 30

Which dimension of cross-cultural competencies refers to the capability to substitute sources of reinforcement when necessary and deal with alienation and isolation?

A) relationship competencies
B) self-maintenance competencies
C) perceptual competencies
D) stress management competencies

Question 31

In the multidomestic stage of internationalization, what single perspective is a trademark of this stage?

A) ethnocentric perspective
B) polycentric perspective
C) geocentric perspective
D) egocentric perspective

Question 32

Trainability refers to an individual's ability to acquire certain skills to a desired level of performance.

Question 33

What is one of the internal factors with which international HR planning must fit?

A) local economy
B) host country culture
C) competitors' strategies
D) existing HR system

Question 34

A multinational strategy involves having unique products and services for each geographical area where the company has outlets across the globe.

Question 35

Which of the following is NOT one of the factors outlined in the Five-Factor Model of Personality, which is used to demonstrate the probability of expatriate adjustment in overseas assignments?

A) introversion
B) openness
C) agreeableness
D) conscientiousness

Question 36

According to the textbook, and in light of the ongoing economic crisis in the United States, which country might Canada concentrate on to add greater diversification to its exports?

A) Germany
B) Japan
C) South Africa
D) India

Question 37

Most organizations involved in international operations do not have well-developed repatriation processes for their expatriate employees.

Question 38

Parent-country nationals are individuals from the subsidiary country who know the foreign cultural environment well.

Question 39

If management wants to adopt a global strategy for the organization, this would involve introducing culturally sensitive products in chosen countries with the least amount of cost.

Question 40

Which of the following is NOT typically found in an organization's approach to international compensation?

A) region-based policy
B) global-based policy
C) host-based policy
D) home-based policy

Question 41

Antecedent factors of cross-cultural adjustment include items like cultural knowledge, stress-management skills, and psychological flexibility.

Question 42

Identify and briefly explain the THREE different approaches to SIHRM.

Question 43

The exportive IHRM approach transfers home HRM systems to foreign subsidiaries without modifying or adapting to the local environment.

Question 44

What is repatriation? What are some of the issues facing repatriates?

Question 45

A multinational strategy concentrates on the development of foreign markets by selling to foreign nationals.

Question 46

Compensation to expatriates for goods and services, housing and taxes, are the outlay categories where the least discrepancies can arise for an organization.

Question 47

Cross-cultural training for global managers and their accompanying relatives plays a crucial role in the post-assignment process common to IHRM.

Question 48

The Five-Factor personality model has been demonstrated as irrelevant to expatriate adjustment because it is based on North American research.

Question 49

When an individual leaves his or her home country to work in a foreign country, this individual is considered a repatriate.

Question 50

There is a global trend of union density decrease.

Question 51

The Four Seasons' "Golden Rule" was not successfully implemented in its other locations outside North America because it was culturally sensitive and value-laden.

Question 52

What are THREE of the key challenges facing strategic international HRM?

Question 53

A key disadvantage of home-based compensation policies is that international staff performing the same function may be paid at different salaries.

Question 54

What is cross-cultural training (CCT)? What are the benefits of CCT? What are the FIVE steps that must be planned and implemented to ensure successful training?

Question 55

Define strategic international HR planning and strategic international human resources management.

Question 56

In the article entitled The Would-Be Pioneer, the main issue for HR professional Linda Myers was that she was that she was not a Korean man.

Question 57

Many authors believe that there are three areas of competencies that are necessary for cross-cultural adjustment: self-maintenance, relationship, and perceptual.

Question 58

The adaptive IHRM approach has the highest internal fit.