Deck 1: Production and Operations Management

Question 1

Inadequate production capacity ultimately leads to

A)poor quality
B)poor customer service
C)poor inventory control
D)all of the above

Answer 1

poor customer service

Question 2

A ____ is something which is offered to customers to satisfy their needs or wants.

A)process
B)price
C)promotion
D)product

Answer 2

product

Question 3

Product layout is also called as _____ layout

A)product
B)process
C)group
D)parallel

Answer 3

process

Question 4

Unavailability of skilled labour is a big problem if we locate our factory in _____

A)road
B)rural
C)city
D)foreign

Question 5

The advantage of locating a plant in urban (city) side is _______

A)cheap availability of land
B)disposal of waste is easy
C)cost of operation is low
D)large markets for finished products

Question 6

Production is the process by which rawmaterials and other inputs are converted in to _______

A)finished product
B)services
C)satisfaction
D)loyality

Question 7

The competitive advantage in the production function can be achieved through _______

A)high wastages
B)more cost
C)higher quality
D)lowest quantity

Question 8

The 4M's does not include

A)men
B)material
C)message
D)machinery

Question 9

The function of ________ involves the decision when, what, how and why to produce goods

A)production planning
B)production control
C)method analysis
D)quality control

Question 10

Ship Building and Aircraft manufacturing is an example of ________ type of layout

A)combined
B)matrix
C)fixed
D)group

Question 11

_________ involves the activities relating to procuring materials and supplies consumed during production

A)selling
B)pricing
C)purchasing
D)distributing

Question 12

Operation process chart is also called as

A)outline chart
B)outline process chart
C)a and b
D)none of these

Question 13

______ refers to the verification of and confirmation towards the requirments of an entity

A)inspection
B)pricing
C)alteration
D)none of these

Question 14

Which of the following statement is not true in the case of goods?

A)tangibility
B)can be stored
C)physical shape
D)intangibility

Question 15

Which of the following is not an objective of operation Management.

A)customer satisfaction
B)profitability
C)timeliness
D)employee punishment

Question 16

_________ is measure of the quantity of output per unit of input.

A)productivity
B)marketability
C)sociability
D)none of these