Deck 2: Retail Management and Operations: Stakeholders, Perception, Recruitment, and Security

Question 1

The term stakeholders which includes-------.

A)stock holders.
B)consumers.
C)suppliers.
D)all the above.

Answer 1

all the above.

Question 2

------represents how a retailer is perceived by consumers and others.

A)image.
B)sales.
C)profit.
D)none of these.

Answer 2

image.

Question 3

The functions of management start with-----.

A)buying.
B)planning.
C)organizing.
D)supervising.

Answer 3

planning.

Question 4

"Management is what a manager does" given by.

A)henry fayol.
B)f.w.taylor.
C)dinkar pagare.
D)none of these.

Question 5

Human resource management process consists of ------.

A)recruitment.
B)selection.
C)training.
D)all of these.

Question 6

------ gives the nature and requirements of specific jobs.

A)human resource planning.
B)job descriptions.
C)job analysis.
D)none of these.

Question 7

------ is a kind of internal sources of recruitment.

A)promotion.
B)employee recommendation.
C)transfer.
D)all of these

Question 8

Attracting potential employees is more difficult in case of ---------.

A)internal recruitment.
B)external of recruitment.
C)both a & b
D)none of these.

Question 9

----- is the next step after recruiting the retail personnel.

A)supervision.
B)compensation.
C)training.
D)selection.

Question 10

A traditional format that sell 20-80 percent of groceries and other consumable product at discounted prices

A)dollar store
B)discounted stores
C)chain store
D)off price store

Question 11

------ component allow the retailer to offer the employees safety and security

A)fixed component
B)fringe benefit component
C)variable component
D)all of the above.

Question 12

------- is the manner of providing a job environment that encourages employee's accomplishment.

A)compensation
B)supervision.
C)training
D)none of the above.