Deck 1: Introduction to Supply Chain and Operations Management

Question 1

The country with the highest index score in the year 2013 for Global Manufacturing Competitiveness was

A)Germany.
B)USA.
C)China.
D)India.

Answer 1

C

Question 2

Geographically moving the production of a component or product closer to where it was originally produced is known as

A)nearsourcing.
B)insourcing.
C)outsourcing.
D)onboarding.

Answer 2

A

Question 3

________ is cooperation between different firms to create value for customers.

Answer 3

Supply chain management

Question 4

________ is the administration of transformation processes that create value for customers by meeting their needs or enabling them to meet their own needs.

Question 5

The act of monitoring a process for its efficacy,a process that includes dimensions such as cost,timeliness,or quality is known as process design.

Question 6

The cooperation between different firms to create value for customers is known as

A)supply chain management.
B)operations management.
C)change management.
D)process management.

Question 7

Operations management is cooperation between different firms to create value for
customers.

Question 8

The act of executing and controlling the productive functions of a firm is known as

A)process design.
B)process management.
C)process control.
D)process improvement.

Question 9

The proactive management of resources in an effort to be environmentally friendly is called

A)sustainability.
B)environmental management.
C)resource management.
D)green management.

Question 10

Supply chain management is the administration of transformation processes that
create value for customers by meeting their needs or enabling them to meet their own needs.

Question 11

The act of monitoring a process for its efficacy,a process that includes dimensions such as cost,timeliness,or quality is known as

A)process design.
B)process management.
C)process control.
D)process improvement.

Question 12

________ emphasizes the linkages between firms that tie operations together with the goal of satisfying customers.

Question 13

The function in any business that is responsible for managing and investing the resources of the firm is

A)accounting and finance.
B)supply chain management.
C)marketing.
D)human resources.

Question 14

The mechanism that U.S.corporation can use to allow foreign firms to sell in restricted markets while using the original design is

A)franchising.
B)joint venture.
C)licensing.
D)subsidiary.

Question 15

Supply chain and operations (SC&O)emphasizes the linkages between firms that tie operations together with the goal of satisfying customers.

Question 16

The recent development where Apple announced that it was moving production of some Mac computers to the United States from China can be described as

A)insourcing.
B)outsourcing.
C)onboarding.
D)nearsourcing.

Question 17

________ are responsible for managing and investing the resources of the firm.

Question 18

The function in any business that is responsible for designing,managing,and improving processes that lead to customer satisfaction and delight is

A)accounting and finance.
B)supply chain and operations management.
C)marketing.
D)human resources.

Question 19

The sale of the same product with another trademark in different countries is known as

A)licensing.
B)subsidiary.
C)franchising.
D)joint venture.

Question 20

The administration of transformation processes that create value for customers by meeting their needs or enabling them to meet their own needs is known as

A)supply chain management.
B)operations management.
C)change management.
D)process management.

Question 21

In a supply chain for paper products,farmers that harvest fiber and wood chips are known as downstream members of the supply chain.

Question 22

Consumers are downstream in a supply chain as compared to manufacturers.

Question 23

Product flows in a supply chain could sometimes be bidirectional.

Question 24

Proactively managing to save resources and to "green" production is known as ________.

Question 25

The value chain comprises the core activities any firm performs.

Question 26

________ is the act of monitoring a process for its efficacy,a process that includes dimensions such as cost,timeliness,or quality.

Question 27

The process of moving the production of an item to another firm or producer is known as ________.

Question 28

________ is the sale of the same product with another trademark in different countries.

Question 29

________ consists of configuring inputs and resources in a way that provides value,enhances quality,and is productive.

Question 30

Information flows in a supply chain are always bidirectional.

Question 31

________ are experts in designing,managing,and improving processes that lead to customer satisfaction and delight.

Question 32

________ proposes new products,performs market studies,and manages sales.

Question 33

A proactive effort to enhance process performance is known as ________.

Question 34

Monetary flows in a supply chain are always bidirectional.

Question 35

A key part of a firm's value chain is collaboration with and management of the key suppliers.

Question 36

Geographically moving the production of a component or product closer to where it was originally produced is known as ________.

Question 37

Operations management involves the firm's value-added activities.

Question 38

________ is the act of executing and controlling the productive functions of a firm.

Question 39

The accounting function in any firm performs a key value-added activity.

Question 40

What is supply chain management? How is it different from operations management? How do they come together do create value for a business?

Question 41

In today's economy,supply chains compete against other ________.

Question 42

Which component of the integrative SC&O management model involves the transformation of materials to finished goods?

A)Operating core
B)Upstream collaboration
C)Downstream collaboration
D)None of the above

Question 43

Service supply chains have lower customer-created variation as compared to product supply chains.

Question 44

Which primary supply chain flow is always bidirectional?

A)Product flow
B)Monetary flow
C)Information flow
D)Process flow

Question 45

In the integrative SC&O management model,upstream collaboration involves customer relationship management.

Question 46

Henry Ford pioneered the use of mass production and standardization.

Question 47

Manufacturers in a supply chain are ________ to the consumers in the supply chain.

Question 48

Supplier management is an activity which would fall within the domain of

A)value chain management.
B)supply chain management.
C)operations management.
D)process management.

Question 49

In the integrative SC&O management model,downstream collaboration involves working with and collaborating with suppliers.

Question 50

In the integrative SC&O management model,the operating core is where transformation of materials to finished goods takes place.

Question 51

The core activities any firm performs are known as ________.

Question 52

In the integrative SC&O management model,downstream collaboration involves which of the following?

A)Collaboration with operations
B)Collaboration with suppliers
C)Collaboration with customers
D)Process collaboration

Question 53

Which primary supply chain flow is always unidirectional?

A)Product flow
B)Monetary flow
C)Information flow
D)Process flow

Question 54

Collaborating and working with suppliers takes place in the ________ component of the integrative SC&O management model.

Question 55

The process steps that enhance products in a way that makes them more valuable to customers is known are ________.

Question 56

The core activities any firm performs are called

A)value chain management.
B)supply chain management.
C)operations management.
D)process management.

Question 57

List and discuss the primary flows in a supply chain.

Question 58

Discuss the Integrative model for Supply Chain and Operations (SC&O)Management.What are the key components of the model? How is strategic integration achieved across these elements?

Question 59

In a supply chain for paper products,wholesalers and retailers are ________ to the pulp and paper mills.

Question 60

The transformation of materials to finished goods takes place in the ________ component of the integrative SC&O management model.

Question 61

________ is change on a larger scale that has a dramatic effect on business results,and which is also one of the Four I's of SC&O management.

Question 62

Discuss the Four I's of SC&O management and how they impact the competitiveness of a firm and a supply chain.

Question 63

________ is collaborating and cooperating with all the stakeholders,which is one of the Four I's of SC&O management.

Question 64

________ is the result of effective process management,which is one of the Four I's of SC&O management.

Question 65

________ means effectively managing core processes that affect the customer,which is one of the Four I's of SC&O management.

Question 66

Improving,which is one of the Four I's of SC&O management,is a single initiative which can have a dramatic effect on business results.

Question 67

Choosing the right suppliers so that finished products can be produced of right quality and specifications is part of the Impacting element of the Four I's of SC&O management.