Deck 2: Supply Chain and Operations Strategy

Question 1

In Fisher's strategy model,innovative products are matched with efficient supply chains.

Answer 1

False

Question 2

Agility is the capability to adjust a supply chain's design to meet major structural shifts in the market.

Answer 2

False

Question 3

Which of the following is not one of the strategy in Porter's Generic Strategies model?

A)Cost
B)Differentiation
C)Focus
D)Speed

Answer 3

D

Question 4

Operations strategy focuses on allocating resources within the firm to provide value to customers.

Question 5

Supply chain adaptability is important to capturing the value of long-terms changes in the competitive market landscape.

Question 6

Zara,a Spanish fashion retailer is able to have their supply chain design,create,and deliver product in 15 days as compared to couple of months for their competitors.This gives them the ability to quickly respond to short-term changes in demand and is called

A)adaptability.
B)lean.
C)agility.
D)alignment.

Question 7

Focus strategy,which is part of Porter's generic strategies,focuses on reducing cost.

Question 8

According to Fisher's strategy model,supply chains for innovative products should focus on being ________.

Question 9

According to Fisher's strategy model,supply chains for custom-built made-to-order windows should focus on being

A)efficient.
B)responsive.
C)local.
D)global.

Question 10

According to Fisher's strategy model,supply chains for function products should focus on being

A)efficient.
B)responsive.
C)local.
D)global.

Question 11

According to Fisher's strategy model,supply chains for standardized kitchen appliances should focus on being ________.

Question 12

Order winners are minimal necessary attributes that allow a firm to enter into and compete in a market.

Question 13

According to Fisher's strategy model,supply chains for innovative products should focus on being

A)efficient.
B)responsive.
C)local.
D)global.

Question 14

In Fisher's strategy model,functional products require efficient supply chains.

Question 15

In the context of firm and SC&O strategy,necessary attributes that allow a firm to enter into and compete in a market are called

A)order winners.
B)order qualifiers.
C)agility.
D)alignment.

Question 16

The ability of a supply chain to quickly respond to short-term changes in demand or supply is called

A)agility.
B)adaptability.
C)lean.
D)alignment.

Question 17

Differentiation strategy,which is part of Porter's generic strategies,emphasizes select customers or markets.

Question 18

The ability of a supply chain to quickly respond to short-term changes in demand or supply is called ________.

Question 19

The capability to adjust a supply chain's design to meet major structural shifts in the market is called

A)agility.
B)adaptability.
C)lean.
D)alignment.

Question 20

According to Fisher's strategy model,supply chains for functional products should focus on being ________.

Question 21

Abilities that companies compete on that are difficult for competitors to replicate are known as ________.

Question 22

The capability to adjust a supply chain's design to meet major structural shifts in the market is called ________.

Question 23

Discuss Michael Porter's generic strategies and how they apply to the way firms compete in a market.

Question 24

Resources that are rare help a firm to sustain competitive advantage.

Question 25

The strategic back-and-forth dialogue between successive levels of managers and their teams is called ________.

Question 26

Resources that provide a firm with competitive advantage are (choose two)

A)valuable.
B)imitation-proof.
C)nonsubstitutable.
D)rare.

Question 27

In the context of firm and SC&O strategy,necessary attributes that allow a firm to enter into and compete in a market are called ________.

Question 28

Discuss Fisher's strategy model and how it can be used to achieve alignment between a firm's generic strategy and SC&O strategy.

Question 29

The planning tool commonly used by Japanese managers for policy deployment through a strategic planning process that utilizes project-based improvement is known as ________.

Question 30

The correct hierarchy for strategic planning is to develop company strategy first,followed by development of the mission and vision and then the operational subplans.

Question 31

The network of people,knowledge,information systems,tools,and business processes that create value for customers is ________.

Question 32

Resources that sustains competitive advantage are (choose two)

A)valuable.
B)imitation-proof.
C)rare.
D)nonsubstitutable.

Question 33

The network of people that helps create value for a firm's customers is part of the firm's

A)capabilities.
B)competencies.
C)opportunities.
D)none of the above.

Question 34

The Japanese term for "a compass," which indicates a vision or purpose to all existence is ________.

Question 35

In the context of firm and SC&O strategy,attributes that differentiate a company's product from those of its competitors are called ________.

Question 36

Catchball is the strategic back-and-forth dialogue process to develop an error-free sales forecast.

Question 37

Recognizing that their product is moving from being an innovative,disruptive product to a more mature product,the firm shifts their supply chain focus to efficiency.This capability of the firm is called ________.

Question 38

Resources that cannot be easily replaced that provide a sustainable competitive advantage for a firm are known to be ________.

Question 39

Abilities that companies compete on that are difficult for competitors to replicate are known as capabilities.

Question 40

The Japanese term for management control or policy deployment is ________.

Question 41

As per Porter's five forces model,if buyer switching costs are high,it will reduce the threat of substitute products.

Question 42

In Porter's five forces model,the bargaining power of customers is called the ________.

Question 43

Discuss the supply chain and operations strategic hierarchy.What is the role of capabilities and competencies in this process?

Question 44

Which type of supply chain relationship leverages another firm's competencies to maintain world class service?

A)Transactional
B)Complementary
C)Synergistic
D)None of the above

Question 45

The relationship between Apple and its contract manufacturer Foxconn can be described as a

A)transactional relationship.
B)complementary relationship.
C)synergistic relationship.
D)none of the above.

Question 46

In Porter's five forces model,the bargaining power of customers is called the

A)market of outputs.
B)market of inputs.
C)level of product differentiation.
D)intensity of competitive rivalry.

Question 47

Which type of supply chain relationship typically involves development of relational capabilities?

A)Transactional
B)Complementary
C)Synergistic
D)None of the above

Question 48

A relationship that occurs when companies understand that their core competencies need another firm's competencies in order to compete is known as a ________.

Question 49

A firm's ability to integrate,build,and reconfigure internal and external competencies to address rapidly changing environments are known as ________.

Question 50

Complementary relationships in a supply chain typically involve development of relational capabilities.

Question 51

In Porter's five forces model,the bargaining power of suppliers is called the ________.

Question 52

How does a firm gain competitive advantage by applying tangible and intangible resources to operate effectively?

Question 53

Transactional relationships in a supply chain have a tendency to keep both the buyer and supplier at arm's length.

Question 54

Bargaining power of employees is one of the five forces in Porter's model of competitiveness.

Question 55

Which type of supply chain relationship has a tendency to keep both the buyer and supplier at arm's length?

A)Transactional
B)Complementary
C)Synergistic
D)None of the above

Question 56

The relationship between a buyer and its supplier chosen solely on the basis that the supplier had the lowest bid can be described as a

A)transactional relationship.
B)complementary relationship.
C)synergistic relationship.
D)none of the above.

Question 57

Discuss Porter's five forces model and how it influences the ability of a firm to compete.

Question 58

In Porter's five forces model,the bargaining power of suppliers is called the

A)market of outputs.
B)market of inputs.
C)level of product differentiation.
D)intensity of competitive rivalry.

Question 59

An arm's length relationship with supply chain partners that is managed by scripted interactions is known as a ________.

Question 60

A firm's patents will be associated with which of the following forces in Porter's model of competitiveness?

A)Threat of competitors
B)Threat of substitute products
C)Bargaining power of suppliers
D)Bargaining power of customers

Question 61

Focusing on the entire acquisition process to develop strategic advantage rather than just to ensure production has sufficient inventories is called ________.

Question 62

Short term steps used to achieve strategic goals are known as tactics.

Question 63

Total cost of ownership is an example of operational metric.

Question 64

Parts per million defects is an example of

A)strategic metric.
B)financial metric.
C)relationship metric.
D)operational metric.

Question 65

In terms of a firm's strategy execution hierarchy,which is in correct order?

A)Tactics-strategy-operations
B)Operations-tactics-strategy
C)Strategy-tactics-operations
D)Strategy-operations-tactics

Question 66

A relationship between two companies who are committed to work together in a way that the result is greater than the sum of the individual parts is known as a ________.

Question 67

Corporate responsibility and sustainability are examples of

A)strategic metric.
B)financial metric.
C)relationship metric.
D)operational metric.

Question 68

Which process in the SCOR model balances aggregate demand and supply to develop the best course of action for other processes/ activities within the organization's supply chain?

A)Plan
B)Source
C)Make
D)Deliver

Question 69

Sustainability within the SC&O context is

A)reducing the impact on the environment.
B)operating today in a way that does not threaten the future.
C)working collaboratively with suppliers to reduce package sizes.
D)all of the above.

Question 70

Total cost of ownership is an example of

A)strategic metric.
B)financial metric.
C)relationship metric.
D)operational metric.

Question 71

A logistician creating logistics systems to reduce the complexity faced by the firm's customers is a

A)low-cost strategy.
B)differentiation strategy.
C)niche strategy.
D)process strategy.

Question 72

Short term steps used to achieve strategic goals are known as ________.

Question 73

Which process in the SCOR model includes activities related to procuring goods and services to meet planned and actual demand?

A)Plan
B)Source
C)Make
D)Deliver

Question 74

A manufacturer creating the capability for quick changes in products,product mixes,and/ or production volume is a

A)low-cost strategy.
B)differentiation strategy.
C)niche strategy.
D)process strategy.

Question 75

Goals that help a firm "win a battle,but not necessarily win the war" are known as

A)operational subplans.
B)organizational strategy.
C)vision.
D)tactics.

Question 76

Goals for improving product quality are part of the

A)tactics.
B)operational subplans.
C)organizational strategy.
D)vision.

Question 77

The ability to operate today in a way that does not threaten the future is known as ________.

Question 78

Describe the types of relationships in a supply chain and how they drive value for the focus firm in a supply chain.

Question 79

Using value analysis to identify total costs from a supply chain-environmental perspective is known as ________.

Question 80

The movement of product upstream in the supply chain is called

A)reverse logistics.
B)forward logistics.
C)collaborative logistics.
D)supplier logistics.