Question 1

Without empowerment, involvement is just another management tool that doesn't work.

Accepted Answer

Empowerment is crucial for involvement to be effective because it gives employees the authority and autonomy to make decisions and take actions that contribute to the organization's success. Without empowerment, involvement can become superficial, leading to frustration and disengagement among employees.

Question 2

Employee empowerment is a new name for participatory management.

Accepted Answer

False&#10;

Question 3

A workforce that is ready for empowerment is accustomed to critical thinking.

Accepted Answer

A workforce ready for empowerment is one that is used to engaging in critical thinking, as empowerment involves making decisions, solving problems, and taking responsibility, which all require the ability to think critically.

Question 4

A quality circle is a group of employees that meets regularly for the purpose of identifying, recommending, and making workplace improvement.

Accepted Answer

A quality circle is indeed a group of employees who meet on a regular basis to discuss and develop solutions for problems within their work environment, aiming to enhance the quality of products or services, and improve the overall efficiency and productivity of operations.

Question 5

Employee enlistment means not simply empowering employees to participate in the decision-making process but expecting them to do so.

Accepted Answer

Employee enlistment goes beyond merely allowing employees to be part of decision-making; it involves actively expecting and encouraging them to contribute to these processes.

Question 6

Fear of exclusion can cause managers to resist employee empowerment.

Accepted Answer

Fear of exclusion, or feeling less essential, can lead managers to resist empowering their employees because they might perceive it as a loss of control or authority.

Question 7

Employee empowerment is:&#10;A) Employee involvement in decision making.&#10;B) Power of the employee to make suggestions that will be reviewed by management&#10;C) Employee input that is heard, seriously considered, and followed up on whether it is accepted or not.&#10;D) Power of the employee to make a decision without management involvement.

Accepted Answer

Employee empowerment is the power of the employee to make suggestions that will be reviewed by management and followed up on whether it is accepted or not.

Question 8

The primary inhibitor of empowerment is:&#10;A) The Wohcao Syndrome&#10;B) Human nature's resistance to change.&#10;C) Resistance from employees and unions.&#10;D) Resistance from management.

Accepted Answer

Human nature's resistance to change is a fundamental barrier to empowerment, as it affects both individuals and organizations in adapting to new ways of working and thinking.

Question 9

The word that best describes management's role in employee empowerment is:&#10;A) Facilitation&#10;B) Leadership&#10;C) Commitment&#10;D) All of the above

Accepted Answer

Management's role in employee empowerment encompasses facilitation, leadership, and commitment. Facilitation involves providing resources and support, leadership requires guiding and inspiring employees, and commitment is necessary to sustain empowerment efforts over time.

Question 10

Which of the following strategies will help organizations move beyond empowerment to enlistment?&#10;A) Set up a reward system.&#10;B) Make it clear to all employees that their ownership is not just wanted and needed but that it is expected.&#10;C) Make it clear to implement suggestions.&#10;D) Empower employees for suggestions that are implemented.

Accepted Answer

Enlistment goes beyond empowerment by creating a culture where employees feel their ownership is expected, not just appreciated. This involves clear communication of expectations and a shift in organizational mindset to fully integrate employees into the decision-making process.

Question 11

A workforce that is ready for empowerment:&#10;A) Is accustomed to critical thinking&#10;B) Understands the decision making process&#10;C) Knows where it fits into the big picture&#10;D) All of the above

Accepted Answer

The answer of A workforce that is ready for empowerment:&#10;A)...

Question 12

Which of the following is an element of management's role in empowerment?&#10;A) Commitment&#10;B) Establishing quality circles&#10;C) Establishing customer feedback mechanisms&#10;D) Being impatient to earn employee buy-in

Accepted Answer

The answer of Which of the following is an element...

Deck 8: Employee Empowerment