Question 1

Misleaders surround themselves with knowledgeable, strong people who are able to make them appear to be good leaders.

Accepted Answer

Misleaders often surround themselves with yes-men or individuals who do not challenge their authority, rather than knowledgeable, strong people who could actually enhance their leadership.

Question 2

Democratic leadership is called open, free-reign, or nondirective leadership.

Accepted Answer

Democratic leadership, also known as participative leadership, involves team members in the decision-making process, but it is not characterized as open, free-reign, or nondirective leadership. Those terms more accurately describe laissez-faire leadership, where leaders give team members a lot of freedom in how they do their work.

Question 3

Servant leadership/stewardship seeks to do a better job of serving both external and internal customers.

Accepted Answer

Servant leadership or stewardship focuses on prioritizing the needs of others, including both external customers (clients or consumers) and internal customers (employees or team members), aiming to serve them effectively and enhance overall performance and satisfaction.

Question 4

Building trust requires leadership on the part of managers.

Accepted Answer

Leadership involves guiding, inspiring, and setting an example for others to follow, which are key components in building trust within a team or organization. Managers who demonstrate strong leadership qualities can effectively build trust by showing integrity, competence, consistency, loyalty, and openness.

Question 5

To facilitate change in a positive way, leaders must have a clear vision and corresponding goals, exhibit a strong sense of responsibility, be effective communicators, have a high energy level, and have the will to change.

Accepted Answer

These qualities are essential for leaders to inspire and drive change effectively within an organization or group, as they help to motivate others, provide direction, and overcome resistance to change.

Question 6

It is important for those who want to lead to first learn how to follow.

Accepted Answer

Learning to follow teaches humility, understanding, and respect for leadership processes, which are crucial qualities for effective leadership.

Question 7

Leadership and management are not the same thing but both are needed.

Accepted Answer

Leadership involves inspiring and motivating a team towards a vision, while management focuses on planning, organizing, and executing tasks to achieve specific objectives. Both roles are essential for the success of any organization.

Question 8

Which of the following characteristics is not necessarily needed to be a good leader?&#10;A) Good communication skills&#10;B) Positive role model&#10;C) A charismatic personality&#10;D) Persuasiveness

Accepted Answer

While a charismatic personality can enhance a leader's influence, it is not a necessary trait for effective leadership. Leadership effectiveness can be achieved through various other qualities such as communication skills, being a positive role model, and persuasiveness.

Question 9

The most effective leaders can be found in what part of an organization?&#10;A) Top-level management&#10;B) Mid-level management&#10;C) Lowest paid wage earner&#10;D) All of the above

Accepted Answer

Effective leaders can emerge at any level within an organization, from top-level management to mid-level management, and even among the lowest-paid wage earners. Leadership is not confined to a specific rank or salary grade.

Question 10

Leadership skills are:&#10;A) Inherited&#10;B) Learned&#10;C) Both A and B&#10;D) None of the above

Accepted Answer

Leadership skills can be both inherited and learned. Some individuals may have natural leadership qualities, but effective leadership skills can also be developed and honed through experience, education, and training.

Question 11

Which of the following is the most appropriate leadership style in a total quality setting?&#10;A) Autocratic&#10;B) Democratic&#10;C) Participative&#10;D) Goal-orientated

Accepted Answer

The answer of Which of the following is the most...

Question 12

The change facilitation model contains which of the following steps?&#10;A) Develop a compelling change picture&#10;B) Conduct a comprehensive roadblock analysis&#10;C) Monitor and adjust&#10;D) All of the above

Accepted Answer

The answer of The change facilitation model contains which of...

Question 13

Which of the following is a benefit of mentoring?&#10;A) Enhances performance&#10;B) Satisfies ISO 9000 standards&#10;C) Decreases the organization's retention rate&#10;D) Eliminates the problem of stewardship

Accepted Answer

The answer of Which of the following is a benefit...

Question 14

Which of the following characteristics will help build and maintain followership?&#10;A) Autocratic attitude&#10;B) Goal-oriented attitude&#10;C) Competitiveness&#10;D) Sense of purpose

Accepted Answer

The answer of Which of the following characteristics will help...

Deck 9: Leadership and Change