Deck 13: Overcoming Politics, Negativity, and Conflict in the Workplace

ملء الشاشة (f)
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سؤال
Internal politics consists of the games people play to promote decisions that are based on criteria other than merit.
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سؤال
Internal politics occurs when individuals put the organization's goals ahead of their own.
سؤال
Power is the ability to exert influence.
سؤال
There are certain organizational structures that tend to prevent internal politics.
سؤال
Conflict management means resolving conflict whenever it is detrimental and initiating it when necessary to overcome stagnation in an organization.
سؤال
One definition of corporate culture is the way things are done in an organization.
سؤال
The Achilles Heel of the geographic structure with regard to internal politics is:

A) Individual goals of the division managers
B) The CEOs persona agenda
C) Distance
D) East/west and north/south conflict
سؤال
A strategy used by internal politics that involves the sharing and/or selective withholding of information is:

A) Coalition building
B) Lobbying
C) Electioneering
D) Spreading of rumors and gossip
سؤال
Bringing together people who have a common cause or goal is a strategy of internal politicians known as:

A) Electioneering
B) Lobbying
C) Coalition building
D) Rumor mongering
سؤال
Which of the following is NOT typically an effect of internal politics in an organization?

A) Loss of morale
B) Counterproductive internal competition
C) Loss of quality, competitiveness, and customers
D) Enhanced competitiveness
سؤال
Which of the following is NOT a strategy for preventing internal politics?

A) Explaining the strategic plan to all employees
B) Rewarding employees who win in internal competition situations
C) Leadership by example
D) Encouraging a customer focus
سؤال
Which of the following situations indicates that conflict should be stimulated?

A) When employees always agree and tell managers what they want to hear
B) Employees willingly admit their mistakes
C) The turnover rate is unusually high
D) Employees avoid proposing new ideas
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ملء الشاشة (f)
exit full mode
Deck 13: Overcoming Politics, Negativity, and Conflict in the Workplace
1
Internal politics consists of the games people play to promote decisions that are based on criteria other than merit.
True
2
Internal politics occurs when individuals put the organization's goals ahead of their own.
False
3
Power is the ability to exert influence.
True
4
There are certain organizational structures that tend to prevent internal politics.
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k this deck
5
Conflict management means resolving conflict whenever it is detrimental and initiating it when necessary to overcome stagnation in an organization.
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افتح القفل للوصول البطاقات البالغ عددها 12 في هذه المجموعة.
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k this deck
6
One definition of corporate culture is the way things are done in an organization.
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افتح القفل للوصول البطاقات البالغ عددها 12 في هذه المجموعة.
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k this deck
7
The Achilles Heel of the geographic structure with regard to internal politics is:

A) Individual goals of the division managers
B) The CEOs persona agenda
C) Distance
D) East/west and north/south conflict
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 12 في هذه المجموعة.
فتح الحزمة
k this deck
8
A strategy used by internal politics that involves the sharing and/or selective withholding of information is:

A) Coalition building
B) Lobbying
C) Electioneering
D) Spreading of rumors and gossip
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 12 في هذه المجموعة.
فتح الحزمة
k this deck
9
Bringing together people who have a common cause or goal is a strategy of internal politicians known as:

A) Electioneering
B) Lobbying
C) Coalition building
D) Rumor mongering
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 12 في هذه المجموعة.
فتح الحزمة
k this deck
10
Which of the following is NOT typically an effect of internal politics in an organization?

A) Loss of morale
B) Counterproductive internal competition
C) Loss of quality, competitiveness, and customers
D) Enhanced competitiveness
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 12 في هذه المجموعة.
فتح الحزمة
k this deck
11
Which of the following is NOT a strategy for preventing internal politics?

A) Explaining the strategic plan to all employees
B) Rewarding employees who win in internal competition situations
C) Leadership by example
D) Encouraging a customer focus
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 12 في هذه المجموعة.
فتح الحزمة
k this deck
12
Which of the following situations indicates that conflict should be stimulated?

A) When employees always agree and tell managers what they want to hear
B) Employees willingly admit their mistakes
C) The turnover rate is unusually high
D) Employees avoid proposing new ideas
فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 12 في هذه المجموعة.
فتح الحزمة
k this deck
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فتح الحزمة
افتح القفل للوصول البطاقات البالغ عددها 12 في هذه المجموعة.