Deck 24: Organization in Nonindustrial Settings: Health Care, School Systems, the Public Sector, and Family-Owned Businesses

Question 1

When OD practitioners work with the public-sector organization, it may be difficult to get various stakeholders to agree on a common goal.

Answer 1

True

Question 2

Professional learning communities involve which of the following groups?

A) online gaming groups
B) media based learning providers
C) parents, students and teachers who share knowledge, learning and collaborate online
D) online mentoring for schools, companies and professional communities
E) all of the above

Answer 2

E

Question 3

Describe an OD intervention in the public school setting. Include practices that set a strategy, encourage collaboration, foster community engagement, and develop leadership.

Answer 3

Not ANS

Question 4

One of the principal advantages of a family business is

A) increased potential for unity of purpose and action between owners and management
B) the succession plan for family members
C) a core set of values
D) the products and services the business provides
E) none of the above

Question 5

OD practitioners working in the public-sector need to recognize which of the following features of the public-sector organization

A) the political and administrative functions don't always share the same values
B) the organization has multiple authoritative decision makers
C) business is conducted in open public meetings
D) the organization shares responsibility and power with other governmental agencies
E) all of the above

Question 6

According to the text, OD practitioners can make a significant contribution in effective job and work designs in health care settings.

Question 7

How would OD interventions need to be adapted to fit the public-sector organization?

Question 8

Opportunities for OD practitioners in the public school system include

A) developing values-based principles of practice (respect, inclusion, collaboration, authenticity, self-awareness, empowerment)
B) developing mission and vision statements, clarify values and goals
C) designing a systems approach to learning
D) help schools provide opportunities for collaboration to enhance teaching and learning
E) all of the above

Question 9

The main purpose of the public-sector organization is

A) to be profitable
B) to govern toward the greater public good
C) to carry out the ideas of the elected officials
D) to provide competitive services to the public
E) B and C

Question 10

Public schools have well developed professional learning communities with effective vision statements and collaborative processes promoting unity and ownership.

Question 11

Discuss the initial meetings with the family business client. Include key questions and strategies for the OD consultant to prepare for a successful intervention.

Question 12

As outlined in the text, which of the following does not describe a "family first" value system?

A) security and equality
B) unity and support
C) competitive
D) relationship based
E) inward orientation

Question 13

Effective OD interventions in the public-sector recognize that the political domain and the administrative domain of the public agency share the same values.

Question 14

OD interventions in health care must be seen as relevant and necessary to the life-and-death matters in operating in a health care organization.

Question 15

OD efforts can help public schools build sustainable leadership capacity.

Question 16

According to the text, which of the following is not a trend in health care?

A) erosion of comprehensive health insurance and access to care
B) a surplus of healthcare workers
C) a growing reliance on philanthropy
D) employer support of consumer-directed healthcare
E) moving toward the electronic medical record

Question 17

One of the keys to the success of the family business consultant is to establish a trusting relationship.

Question 18

What does the text recommend for linking OD interventions to issues of strategic importance in health care?

A) health care administrators recognize the value of OD interventions
B) the OD practitioner's understanding of the health care business
C) the ability of the OD practitioner to speak professionally about health care organization performance and issues selected for action
D) the OD practitioner's expertise in quality of work life issues for health care workers
E) B and C

Question 19

Describe how OD interventions could facilitate integration among the various stakeholders (physicians, pharmacies, hospitals, insurance companies) within the health care system.