Deck 8: Career Communication

Question 1

When formulating professional goals, the short term consists of the next

A) 3-5 weeks.
B) 3-6 months.
C) 1-2 years.
D) 3-5 years.
E) 5-10 years.

Answer 1

1-2 years.

Question 2

When seeking better job opportunities, it is most important to develop a message about

A) why you want a particular job title.
B) the value you bring to prospective employers.
C) the amount of compensation you expect to receive.
D) why other candidates should not be hired.
E) where you plan to work in ten years.

Answer 2

the value you bring to prospective employers.

Question 3

Which of the following is an example of an ability?

A) appearing likable and professional
B) being honest
C) having loyalty as an employee
D) being able to use video editing software
E) being reliable and dependable

Answer 3

being able to use video editing software

Question 4

In the context of credibility, competence refers to

A) the ability to complete work tasks.
B) adherence to corporate norms and standards.
C) the ability to maintain effective relationships.
D) having outside interests and hobbies.
E) having low salary requirements.

Question 5

A job candidate who is capable of maintaining effective workplace relationships demonstrates

A) competence.
B) character.
C) creativity.
D) coherence.
E) caring.

Question 6

In an interview, Lupe provides an example of her personal integrity by explaining how she pointed out a flaw in her design to the client and promised to fix it free of charge even though the client had not noticed it. By doing so, Lupe demonstrated

A) creativity.
B) character.
C) coherence.
D) competence.
E) complexity.

Question 7

When preparing a résumé, you should focus on ________ abilities that you want to highlight.

A) two or three
B) four or five
C) six or seven
D) eight or nine
E) ten or more

Question 8

Networking is an attempt to build professional relationships in order to

A) monitor the behaviors of competitors.
B) avoid doing real work.
C) find a romantic partner.
D) achieve shared goals.
E) advance personally at the expense of others.

Question 9

Which of the following is a behavior of effective professional networkers?

A) engaging mostly in transactional activities
B) asking for raises
C) sharing information
D) asking for favors from others
E) spreading gossip

Question 10

Max is preparing to graduate from college, so he has scheduled an interview with the hiring manager at a firm in his preferred industry to ask for advice on which qualities and experiences he should highlight in his résumé. Max has scheduled a(n) ________ interview.

A) transactional
B) relational
C) informational
D) confirmational
E) foundational

Question 11

The typical length of an informational interview is

A) 5 to 10 minutes.
B) 20 to 30 minutes.
C) 45 minutes to 1 hour.
D) 90 minutes to 2 hours.
E) 2.5 hours or more.

Question 12

The key to determining the right questions to ask during an informational interview is to think about what

A) is likely to get you a job.
B) you want to learn.
C) will take the least amount of time to explain.
D) will make the interviewee laugh.
E) your teacher or mentor would ask.

Question 13

A student who is not currently looking for opportunities should go to job fairs to

A) ask employers to hold jobs open until he or she graduates.
B) find opportunities for friendship.
C) look for effective résumés to emulate.
D) learn how professionals socialize and interact.
E) self-promote.

Question 14

The aspect of joining clubs or professional interest groups that is most beneficial to one's career is the

A) chance to practice public speaking.
B) chance to earn college credit.
C) ability to add memberships to one's résumé.
D) opportunity for networking.
E) access to discounts on business supplies.

Question 15

Which of the following networking opportunities is most likely to require a person to move outside of his or her comfort zone?

A) Conduct informational interviews.
B) Attend job fairs.
C) Attend campus speeches.
D) Volunteer at a local nonprofit.
E) Join clubs or professional interest groups.

Question 16

A résumé is strongest if it has a(n)

A) long list of abilities and attributes.
B) photograph of the applicant.
C) appendix of work samples.
D) central sales theme.
E) glossy cover.

Question 17

In general, résumés should be ________ page(s) in length.

A) one
B) two
C) three
D) four
E) five

Question 18

Which of the following is a major section that should appear on a résumé?

A) hobbies
B) testimonials
C) summary statement
D) health history
E) marriage status

Question 19

Galen has prepared a résumé for an entry-level job in the finance industry. Which of the following lines should he replace or remove from the name block?

A) Name: Galen R. Smith
B) Phone: [phone]
C) Email: [e-mail]
D) Address: 234 Elm Street, Anytown, USA 12345
E) Cell: [phone]

Question 20

The first information that a hiring manager should see on a résumé is your

A) work experience.
B) list of references.
C) education.
D) name and contact information.
E) honors and awards.

Question 21

The summary statement section of a résumé should include the applicant's

A) contact information.
B) accomplishments, abilities, and attributes.
C) educational background and major academic achievements.
D) work experience, including internships.
E) volunteer work or community activities.

Question 22

You should place the education section of your résumé before the work experience section when

A) you attended a prestigious university or college.
B) you have an unexplained gap in your job history.
C) your grade point average is above 3.0.
D) you were fired from your previous job.
E) your studies are relevant to the job you are seeking.

Question 23

After many years in the apparel industry, Terrence is applying for a product manager position. His résumé should list his previous work experience in ________ order.

A) alphabetical
B) chronological
C) thematic
D) reverse chronological
E) random

Question 24

A résumé should include additional information, such as professional associations or certificates and licensure, when the information

A) is separate from your work or educational experience.
B) is uncommon or unique.
C) offers a lighthearted distraction.
D) reinforces your key abilities and attributes.
E) reveals something about your personal life.

Question 25

Heather is applying for a job as a computer programmer. Considering this, which of the following pieces of additional information is most likely to highlight skills that employers are looking for?

A) co-ed bowling league champion 2015
B) member of the Association of Web Design Professionals
C) avid art collector
D) member of Kappa Theta Sigma sorority
E) certified aromatherapist

Question 26

To ensure your résumé makes it into the final rounds of consideration, your main credentials should be evident within

A) 3 to 5 seconds.
B) 15 to 30 seconds.
C) 5 to 10 minutes.
D) 20 to 30 minutes.
E) 30 to 45 minutes.

Question 27

Susan worked as a receptionist at her previous job and is applying for an open office manager position. Which of the following phrases is best suited to highlight her attributes and abilities?

A) answered phones
B) took calls
C) greeted clients
D) sat at the front desk
E) heard messages

Question 28

Colleen, a software sales professional, is applying for a management position at a new company. The work experience section of her résumé includes the phrase "High-performing salesperson." What is wrong with this statement?

A) It should be in all caps for emphasis.
B) It is not related to her skills and attributes.
C) It should appear in the additional information section.
D) It fails to quantify her accomplishments.
E) It is too self-centered.

Question 29

The primary difference between a chronological résumé and a functional résumé is that

A) chronological résumés are for manual labor jobs, whereas functional résumés are for service industries.
B) chronological résumés are typically two or more pages, whereas functional résumés are less than one page.
C) chronological résumés emphasize skills, whereas functional résumés emphasize education.
D) chronological résumés group information over time, whereas functional résumés present information in terms of key skills.
E) chronological résumés are printed on paper, whereas functional résumés are e-mailed as attachments.

Question 30

Which of the following is a recommendation for preparing a résumé for electronic screening?

A) Use plenty of acronyms and abbreviations.
B) Use a different font to emphasize key words.
C) Send résumés in print form only.
D) Keep formatting simple.
E) Include as many pieces of information as possible.

Question 31

When getting references for a job search, it is a good idea to

A) ask for permission to use them as a reference as soon as you start the job search.
B) ask for permission to use them as a reference at least a month in advance of the job search.
C) have little contact with the reference before the job search.
D) choose a reference you don't know very well.
E) avoid contacting them during the job search.

Question 32

Which is the best choice to place on a reference list for a job application?

A) a professor you have a positive relationship with and who taught classes that have little connection to the position
B) a friend of your family you do not like but who works at a job similar to the position you are applying for
C) a professor you have a positive relationship with and who taught classes you attended that relate to the position
D) a relative you like, who has a prestigious job that has nothing to do with the position
E) a professor who is a leader in your field of interest but whom you never got along with

Question 33

If a job announcement does not mention how many references are required, you should list

A) one to three.
B) three to five.
C) five to seven.
D) seven to nine.

Question 34

Which of the following statements about cover letters is correct?

A) A solicited cover letter is a correspondence to a company that is not seeking job applicants.
B) An unsolicited cover letter is a response to an informal job announcement.
C) A solicited cover letter is a response to a company that already interviewed you.
D) A solicited cover letter is a response to a formal job announcement.
E) An unsolicited cover letter is a correspondence to a company not seeking job applications.

Question 35

Which of the following is good advice for writing a cover letter?

A) Be focused and concise.
B) Hint at the position you are seeking.
C) Use an arrogant tone.
D) To show creativity, avoid tailoring your letter to the job posting.
E) Assume the correspondence is solicited, even if it is not.

Question 36

LinkedIn is often used to

A) gather reliable stock information.
B) form cliques with like-minded people.
C) learn about cultural events in the news.
D) exchange news with relatives.
E) learn more about a profession.

Question 37

When does the interviewer usually look at the interviewee's LinkedIn profile?

A) two weeks before the job interview
B) a week before the job interview
C) just before the job interview
D) during the job interview
E) soon after the job interview

Question 38

Which example shows a common way of using LinkedIn?

A) Through LinkedIn, Alan learns about a new marketing approach using cell phones.
B) Through LinkedIn, Carol learns the score of a football game.
C) By using LinkedIn, Mark arranges a dinner date with a close friend.
D) By using LinkedIn, Dominic notifies his employer that he is taking the upcoming Friday off.
E) Through LinkedIn, Tallulah transfers funds from a checking account to a saving account.

Question 39

Which of the following is an accurate statement about a professional's LinkedIn profile?

A) Customers that you work with seldom check it.
B) It allows for more space than your résumé has.
C) It fails to provide space for personal interests.
D) It has less space for educational background than your résumé does.
E) Volunteer experience should be left off it.

Question 40

How is a LinkedIn profile different from a résumé?

A) A résumé should have carefully selected materials; a LinkedIn profile shouldn't.
B) A LinkedIn profile includes volunteer experience; a résumé doesn't.
C) A résumé includes personal interests; a LinkedIn profile doesn't.
D) A LinkedIn profile allows for a professional photo; a résumé doesn't.
E) A résumé includes educational background; a LinkedIn profile doesn't.

Question 41

If you choose to display recommendations on your LinkedIn profile, you should generally limit the number to ________ per position.

A) one or two
B) two or three
C) three or four
D) four or five

Question 42

Which LinkedIn invitation is the most effective?

A) "I'd like to connect with you on LinkedIn."
B) "I enjoyed talking with you at the conference last week. I'd like to connect on LinkedIn."
C) "I'd like to add you to my LinkedIn network."
D) "I usually don't do cold invitations, but I'm making an exception with you. I'd like to connect on LinkedIn."
E) "How about connecting with me on LinkedIn?"

Question 43

Which professional has the most effective approach to adding connections on LinkedIn?

A) Because Kitty is choosy about her connections, she has added only three in one year.
B) Paul seldom attempts to add more connections to his LinkedIn network.
C) Darlene's goal is to have 500 connections on LinkedIn in one month.
D) Stuart is extremely proud of the 400 connections he has on LinkedIn, even though many are of dubious quality.
E) Gretchen doesn't have as many connections as some of her coworkers, but each connection is high quality.

Question 44

The most effective way to present yourself on LinkedIn is to

A) reveal most of your personality, including negative aspects.
B) present a matter-of-fact, objective view of yourself.
C) show some of your personality in a warm and friendly manner.
D) present a casual, mostly humorous view of yourself.
E) refrain from mentioning any personal information about yourself.

Question 45

You should invest at least ________ per week on LinkedIn.

A) 15 to 30 minutes
B) 30 minutes to one hour
C) one to two hours
D) two to four hours
E) four to six hours

Question 46

Which three key elements should you keep in mind when presenting yourself on LinkedIn?

A) Show positive personality; be a giver; build important connections.
B) Show positive personality; be a giver; build as many connections as possible.
C) Show a casual personality; be a giver; build important connections.
D) Show positive personality; be a taker; build as many connections as possible.
E) Show a casual personality; be a taker; build as many connections as possible.

Question 47

It is important to identify your interests, abilities, and attributes when searching for job opportunities.

Question 48

Abilities are personal traits or characteristics.

Question 49

The ability to accomplish work tasks is called character.

Question 50

Networking is a proactive approach to building professional relationships to achieve shared company, career, and professional development goals.

Question 51

An informational interview should be about 45 to 60 minutes long.

Question 52

By joining clubs, you can learn many skills that make you marketable.

Question 53

A person should attend only networking events that deal directly with his or her professional interests.

Question 54

The education section of your résumé should include a summary of your experiences in high school.

Question 55

Most résumés begin with a summary statement.

Question 56

Volunteer work and school clubs can be included in your résumé if they emphasize your key abilities and attributes.

Question 57

When including your accomplishments in your résumé, you should support them as much as possible with key facts.

Question 58

The primary goal of your cover letter is to sell your key abilities and attributes in a way that matches the needs of the employer for a particular position.

Question 59

An effective cover letter should have no more than three paragraphs.

Question 60

Your LinkedIn profile should be approached in a different way than your résumé.

Question 61

When creating a LinkedIn profile, you should be sure to fill out all of the sections provided.

Question 62

LinkedIn prominently displays the number of connections you have in your network.

Question 63

People have less flexibility in how they portray themselves on LinkedIn than they do with résumés and cover letters.

Question 64

It is recommended to constantly update your information on LinkedIn.

Question 65

List three ways that identifying career goals can help your job search process.

Question 66

Create a list of at least five of your key abilities and five of your key attributes. Place each ability and attribute in one of the following categories: competence, caring, and character.

Question 67

Write at least ten sample questions for an informational interview with a subject expert. This person should be an expert in a subject you are interested in and have some knowledge about.

Question 68

Choose a career you might want to pursue. Then create a sample networking plan for this career.

Question 69

Write an example of a Work Experience section for your résumé, including at least two jobs. Choose a format for this example that you think works best, and use an effective writing style.

Question 70

Write a plan for compiling a reference list for a job application.

Question 71

Write an example of the first paragraph for a cover letter to be used for a job application. Choose a job you are interested in and know something about.

Question 72

Write a sample paragraph for the summary space on LinkedIn. Be sure to use effective language.

Question 73

Explain at least three ways you can stay active on LinkedIn.

Question 74

What are the similarities and differences between résumés and LinkedIn?