Deck 2: Classical Vierws of Leadership and Management

Question 1

Which represents the management functions that are incorporated into the management process?

A) Planning, directing, organizing, staffing, and evaluating
B) Planning, organizing, staffing, directing, and controlling
C) Organizing, planning, staffing, directing, and evaluating
D) Organizing, staffing, planning, implementing, and controlling

Answer 1

Planning, organizing, staffing, directing, and controlling

Question 2

What does traditional management science focuses upon?

A) Meeting worker satisfaction
B) Delineating barriers to productivity
C) Using a laissez-faire approach
D) Encouraging employee participation

Answer 2

Delineating barriers to productivity

Question 3

What assumption about workers does Theory X hold?

A) Workers will naturally put forth effort
B) Workers need threats to be motivated
C) Workers are diligent and responsible
D) Workers are in tune with organizational needs

Answer 3

Workers need threats to be motivated

Question 4

What does the Hawthorne effect implied about people?

A) Human beings under investigation will respond to the fact that they are being studied
B) Production will increase or decrease as light in a factory is increased or decreased
C) Membership in small groups forms social control
D) People are inherently good and will seek out work

Question 5

Managing conflict among staff members would occur in which part of the management process?

A) Planning
B) Organizing
C) Directing
D) Evaluating

Question 6

What is the idea that workers should be hired, trained, and promoted based on their competence and abilities related to?

A) Part of the management functions identified by Fayol
B) The result of the human relations studies
C) The outcome of studies done by Mayo at the Hawthorne Works
D) One of the four overriding principles of scientific management

Question 7

Max Weber, a well-known German sociologist, began to study large-scale organizations to determine what made some more efficient than others. What was his conclusion?

A) Workers had to have a say in management to work most effectively
B) Consistent rules and regulations for workers increased efficiency
C) Employees should feel appreciated and valued
D) Workers need frequent rest periods to increase overall production

Question 8

Which leadership style maintains strong control over the work group and uses coercion to motivate others?

A) Authoritarian
B) Democratic
C) Laissez-faire
D) A contingency approach

Question 9

Which statement about situational or contingency leadership theory is correct?

A) High relationship behavior is much more essential to a good manager than high task behavior
B) This leadership model is effective in bureaucratic organizations because it is task focused
C) Management should be consistent in different situations so workers understand what is expected of them
D) The leadership style chosen by a manager should reflect the task/relationship behavior of those being managed

Question 10

Which statement depicts leadership?

A) A leadership position is assigned
B) A leadership position carries a legitimate source of power
C) Members of a group will follow a person in a leadership position only by choice
D) Leadership requires meeting organizational goals

Question 11

Gardner states that integrated leaders-managers distinguish themselves from more traditional managers in six ways. Which is a distinguishing trait of a traditional manager rather than an integrated leader-manager?

A) They are politically astute
B) They look outward, toward the larger organization
C) They extend influence only to their own group
D) They emphasize vision, values, and motivation

Question 12

What concept does early leadership-theory development suggest?

A) Leadership is a process of influencing others within an organizational culture
B) The interactive relationship between the leader and the follower is significant
C) Some are born to lead, whereas others are born to be led
D) Vision and empowerment are two of the most critical leadership skills

Question 13

Which is a characteristic of Theory Z?

A) Non-consensus decision making
B) Fitting employees to their jobs
C) Rapid career promotions
D) Authoritative problem solving

Question 14

How many primary leadership styles have been identified?

A) One
B) Two
C) Three
D) Four

Question 15

What type of management was emphasized in the human relations era of management?

A) Participatory
B) Authoritarian
C) Democratic
D) Laissez-faire

Question 16

What is a distinguishing trait of integrated leader-managers? Select all that apply.

A) Inward thinkers
B) Long-term thinkers
C) Concerned with employee motivation
D) Possess influence beyond their own group

Question 17

What is the basic premise of the interactional theory?

A) Leadership behavior is generally determined by the relationship between the leader's personality and the specific situation
B) Manager behaviors are generally determined by the relationship between the manager's personality and the specific situation.
C) Both managers and followers have the ability to raise each other to higher levels of motivation and morality.
D) Both leaders and followers have the ability to raise each other to higher levels of motivation and morality.

Question 18

It is the idea that context is an important mediator of transformational leadership, that led to the creation of full range leadership theory early in the 21st century. This theory originally developed by Antonakis, Avolio, and Sivasubramaniam suggests how many transformational factors impacting leadership style and its impact on followers?

A) One
B) Three
C) Five
D) Nine

Question 19

What type of manager is concerned with the day-to-day operations?

A) Transactional
B) Transformational
C) Interactional
D) Bureaucratic

Question 20

What is the typical focus of managers? Select all that apply.

A) Establishing a legitimate source of power
B) Delegating responsibilities to staff members
C) Formulate the budget to achieve the stated goals
D) Direct attention to the management of unwilling subordinates

Question 21

Which activity is associated with a leadership role? Select all that apply.

A) Mentoring two new managers
B) Establishing goals for the coming year
C) Advocating for employee regarding personal policies
D) Providing a motivational speech at the new employee orientation

Question 22

The failure to engage in which activity is considered a fatal flaw of leadership? Select all that apply.

A) Collaboration
B) Communication
C) Self-improvement
D) Staff development

Question 23

Which statement by a subordinate demonstrates the greatest problem for the leader?

A) "Your plans for the changes will be difficult to implement."
B) "I don't think you heard what the rest of us had to say."
C) "Do you have an idea what direction we need to go?"
D) "Can you tell me why my suggestion will not work?"

Question 24

Which function of the management process involves the performance evaluation of staff?

A) Planning
B) Organizing
C) Staffing
D) Controlling