Question 1

Communication skills are prized by&#10;A) employers.&#10;B) co-workers.&#10;C) family.&#10;D) all of the answers provided.

Accepted Answer

Communication skills are valued across various contexts, including workplaces, among colleagues, and within families, making them universally prized.

Question 2

According to the text, what is the most important skill in business according to numerous industry surveys?&#10;A) computer applications&#10;B) actuarial expertise&#10;C) interpersonal, group and presentation communication skills&#10;D) who you know, not what you know

Accepted Answer

Numerous industry surveys have consistently highlighted interpersonal, group, and presentation communication skills as the most important skill set in business. This is because effective communication is crucial for teamwork, leadership, and client relations, which are key components of most business operations.

Question 3

Communication is defined as&#10;A) process of understanding one another.&#10;B) the process of understanding and sharing meaning.&#10;C) the process of verbal and nonverbal interaction.&#10;D) a process of interaction involving symbols and codes.

Accepted Answer

Communication is defined as the process of understanding and sharing meaning, which encompasses both the transmission and reception of information, ideas, emotions, and intentions.

Question 4

The four models of communication include:&#10;A) one way, two way, interactive and transactional&#10;B) linear, two way, interactive and constructivist&#10;C) linear, constructivist, transactional and interactional&#10;D) one way, two way, transactional and constructivist

Accepted Answer

C) Linear, constructivist, transactional, and interactional models are recognized frameworks in communication theory. Linear model focuses on one-way communication, constructivist model emphasizes the role of the receiver's perceptions, transactional model involves simultaneous sending and receiving of messages, and interactional model adds feedback and context to the communication process.

Question 5

Essential components of communication include&#10;A) sender, receiver, message, channel and feedback&#10;B) source, listener, message, channel and feedback&#10;C) sender, listener, message, channel, feedback, environment, context and interference&#10;D) source, receiver, message, channel, feedback, environment, context and interference

Accepted Answer

The essential components of communication include the source (or sender), receiver, message, channel, feedback, environment, context, and interference. These elements are crucial for effective communication, as they encompass the origin and destination of the message, the medium through which it is conveyed, the response from the receiver, and the situational factors that can affect the transmission and interpretation of the message.

Question 6

In the communication process, the message is&#10;A) the stimulus or meaning produced by the source.&#10;B) the words used by the sender to communicate meaning.&#10;C) the verbal and nonverbal way a source communicates meaning.&#10;D) the words, language, and way a sender communicates meaning.

Accepted Answer

The message is the stimulus or meaning produced by the source.

Question 7

In the communication process, feedback is&#10;A) the noise created when a microphone gets too close to a speaker&#10;B) the response to a source, verbal and nonverbal.&#10;C) the response to a receiver.&#10;D) unintended responses from both sender and listener.

Accepted Answer

Feedback in the communication process refers to the response, both verbal and nonverbal, that the receiver gives to the sender. This response helps the sender understand how their message was received and interpreted.

Question 8

In the communication process, environment is&#10;A) tables, chairs and lighting.&#10;B) the degree to which the communication is formal or informal.&#10;C) the same as habitat.&#10;D) the space between source and receiver.

Accepted Answer

The environment in the context of the communication process refers to the physical setting or context in which communication takes place, which includes tangible elements like tables, chairs, and lighting.

Question 9

In the communication process, interference is&#10;A) physical and psychological interruption in the communication process.&#10;B) loud noises.&#10;C) listening to your own internal monologue.&#10;D) none of the options available.

Accepted Answer

Interference in the communication process can be both physical, like loud noises, and psychological, such as preconceptions or biases that affect how a message is received. This encompasses both external and internal disruptions.

Question 10

Intrapersonal communication involves communication:&#10;A) within one's self&#10;B) between two people&#10;C) between three or more people&#10;D) in a public setting.

Accepted Answer

Intrapersonal communication refers to communication that occurs within an individual, involving the process of thinking and self-talk.

Question 11

Interpersonal communication involves communication&#10;A) within one's self.&#10;B) between two people.&#10;C) between three or more people.&#10;D) in a public setting.

Accepted Answer

The answer of Interpersonal communication involves communication&#10;A) within one's self.&#10;B)...

Question 12

Group communication is&#10;A) communication between people in a group setting.&#10;B) a dynamic process in which a small group of people engage in a conversation.&#10;C) a static process in which a small group of people engage in a conversation.&#10;D) an interactive conversation involving three people.

Accepted Answer

The answer of Group communication is&#10;A) communication between people in...

Question 13

Public communication is&#10;A) a conversation between two people in a public setting.&#10;B)a conversation between three people in a public setting.&#10;C) a public-speaking situation where one person speaks to a group of people.&#10;D) a public-speaking situation where people interact based on a common theme.

Accepted Answer

The answer of Public communication is&#10;A) a conversation between two...

Question 14

Mass communication is&#10;A) big or large communication&#10;B) involves communicating a message to a large group of people in the same general area.&#10;C) involves communicating a message to a large group of people not in the same physical location.&#10;D) a form of communication which allows us to communicate our message to a large number of people.

Accepted Answer

The answer of Mass communication is&#10;A) big or large communication&#10;B)...

Question 15

In terms of the basic principles of communication, communication is&#10;A) constant.&#10;B) inconsistent.&#10;C) complicated.&#10;D) hard to draw.

Accepted Answer