Deck 8: Communication at Work

Question 1

Unless you are independently wealthy, you will

A) stay in school indefinitely
B) live long and prosper
C) work for a living
D) play for a living

Answer 1

work for a living

Question 2

If you need to work for a living, you will probably need

A) effective interpersonal communication skills
B) effective group communication skills
C) effective public speaking skills
D) all of the skill options listed.

Answer 2

all of the skill options listed.

Question 3

According to the text and numerous employer surveys, desired skills for potential employees include:

A) interpersonal communication skills.
B) group communication skills.
C) oral and written communication skills.
D) All of the answers provided.

Answer 3

All of the answers provided.

Question 4

According to the text and numerous employer surveys, desired skills for potential employees include the ability to

A) communicate effectively
B) play frisbee
C) surf the Internet
D) use social media websites at work

Question 5

According to the text and numerous employer surveys, desired skills for potential employees include the ability to:

A) write effectively
B) speak effectively
C) communicate effectively with others
D) All of the answers provided

Question 6

While awake, how much time do you spend communicating in a typical day?

A) 25%
B) 50%
C) 75%
D) 100%

Question 7

While awake, how could you spend time communicating in a typical day?

A) thinking
B) talking
C) texting
D) all of the answers provided

Question 8

What is the most important skill in business according to numerous industry surveys?

A) computer applications.
B) actuarial expertise.
C) interpersonal, group and presentation communication skills.
D) who you know, not what you know.

Question 9

What is an important first step is gaining employment?

A) making contact and learning more about a potential employer.
B) limiting your search to one job
C) talking with your friends about what you would like to do.
D) waiting for an employer to contact you.

Question 10

When you receive an invitation to interview, you have

A) reason to celebrate.
B) been found to meet the minimum qualifications.
C) been found interesting.
D) got lucky.

Question 11

Telephone interviews are often used as a

A) low-cost way of screening qualified candidates.
B) high-cost way of screening qualified candidates.
C) a quick way to interview a small number of candidates.
D) a slow way to interview a large number of candidates.

Question 12

A personal interview is often used as a

A) a way to get to know qualified candidates in person.
B) a way to establish a list of qualified candidates.
C) a quick way to interview a large number of candidates.
D) a slow way to interview a small number of candidates.

Question 13

For a personal interview, you want to dress

A) one level below what you believe the employer expects in during the normal course of business.
B) one level above what you believe the employer expects in during the normal course of business.
C) in whatever makes you comfortable.
D) in your favorite clothes.

Question 14

For an employment interview you should know

A) the company or organization from prior research.
B) have a good idea of specific tasks and functions prior to interview.
C) none of the options available
D) both options available

Question 15

For an employment interview you should

A) be honest.
B) be positive.
C) be brief.
D) all of the answers provided.

Question 16

Incorporate "because" into your response with a concrete example to

A) reinforce your qualifications.
B) show your style.
C) show your character.
D) make a connection between job skills and your experience.

Question 17

A performance appraisal interview involves

A) a discussion about past performance and future goals.
B) a discussion about communication on the job.
C) a discussion about your candidacy for a job.
D) a discussion about your inadequacies.

Question 18

In the year 2050, demographers predict one out of every two Americans in the United States will be

A) men and women
B) black, Hispanic, or Asian-American
C) black, Hispanic, or Native American.
D) Hispanic

Question 19

Sexual harassment refers to a hostile work environment where

A) sex is an issue in the course of completing job functions.
B) gender is an issue in the course of completing job functions.
C) communication skills are an issue in the course of completing job functions.
D) who you know is an issue in the course of completing job functions.

Question 20

Which of the following barriers is NOT a barrier to work communication?

A) physical barriers
B) psychological barriers
C) sociocultural barriers
D) economic barriers

Question 21

Praise and criticism are

A) absent from the work environment.
B) inherent in the work environment.
C) only part of performance appraisal interviews.
D) none of the options available.

Question 22

Criticism should come in the form of a constructive goal, with a

A) clear definition on an area to be improved with suggestions to address the issue.
B) general discussion on an area to be improved with suggestions to address the issue.
C) none of the options available.
D) both A and B.

Question 23

One way to promote effective communication in groups and teams is to

A) take notes at meetings.
B) go along with the group.
C) recognize goals.
D) focus on individual recognition.

Question 24

One way to promote effective communication in groups and teams is to

A) establish positive group norms.
B) establish negative group norm.
C) focus on past accomplishments.
D) have frequent meetings.

Question 25

One way to promote effective communication in meetings is to

A) take notes.
B) follow Robert's Rules of Order consistently.
C) take notes and focus on past accomplishments.
D) share information or knowledge.

Question 26

According to the text and numerous employer surveys, desired skills for potential employees include interpersonal communication skills, group communication skills, oral and written communication skills.

Question 27

According to the text and numerous employer surveys, desired skills for potential employees include the ability to surf the Internet.

Question 28

According to the text and numerous employer surveys, desired skills for potential employees include the ability to write effectively, speak effectively and communicate effectively with others.

Question 29

Making contact and learning more about a potential employer is an important first step is gaining employment.

Question 30

When you receive an invitation to interview, you have been found to meet the minimum qualifications.

Question 31

Telephone interviews are often used as a high-cost way of screening qualified candidates.

Question 32

A personal interview is often used as a quick way to interview a large number of candidates.

Question 33

For an employment interview, you want to dress in whatever makes you comfortable.

Question 34

For an employment interview you should know the company or organization from prior research and have a good idea of specific tasks and functions prior to interview.

Question 35

Incorporate "because" into your response with a concrete example to make a connection between job skills and your experience.

Question 36

Please discuss the importance of communication in the work environment.

Question 37

List and discuss a strategy to search for employment.

Question 38

Describe the employment interview process.

Question 39

List and describe an employment interview.

Question 40

Identify and describe one key quality employers seek in applicants.

Question 41

List and describe a way to effectively communication in the work environment.

Question 42

List and describe a way to effectively communication in meetings.

Question 43

Identify and describe one way to effectively communication in a teleconference.

Question 44

Identify and describe one way to effectively communication in a videoconference.