Deck 9: Management of Business Intelligence

Question 1

Management of BI can be best viewed in terms of the following aspect(s):

A) Infrastructure
B) Structures
C) Processes
D) All of the above
E) None of the above

Answer 1

All of the above

Question 2

Which of the following is NOT among the aspects of data quality mentioned in the text?

A) Existence
B) Consistency
C) Validity
D) Accuracy
E) All are aspects of data quality

Answer 2

All are aspects of data quality

Question 3

Your organization reflects a culture that values data and its utilization to pursue opportunities. People in your organization actively seek and utilize new opportunities and aim to make decisions based on the best possible information. Which of the following term(s) may be used to describe your organization's culture?

A) Analytics culture
B) Data-driven decision style
C) Intuition-based culture
D) Both (a) and (b) above
E) (a), (b), and (c) above

Answer 3

Both (a) and (b) above

Question 4

The structural aspect(s) that play an important role in the management and impacts of BI are:

A) BI governance
B) BI competency center
C) Degree of centralization of BI
D) All of the above
E) None of the above

Question 5

Formalized policies and procedures for implementing BI governance and evaluating progress, refer to which component of BI governance?

A) Guiding Principles
B) Decision-making bodies
C) Oversight mechanisms
D) Decision areas and decision rights
E) All of the above

Question 6

In terms of development of BI reports, which of the following best describes a situation in which (a) users are encouraged, and motivated through incentives, to share their creative reports with others; (b) the BI solution itself contains desired reports to the extent possible, and is enhanced over time to incorporate frequently requested additional reports?

A) Greater degree of centralization
B) Balanced approach to centralization
C) Greater degree of decentralization
D) Enterprise wide centralization
E) Departmental centralization

Question 7

You have been assigned to develop a business case for starting BI efforts in your organization. In effectively building this initial case you are most likely to NOT do the following:

A) Highlight the potential benefits from BI to your organization
B) Include return on investment (ROI) in quantitative terms where possible
C) Focus on the value proposition of BI
D) Evaluate the benefits and costs related to BI that have been incurred in the past against what was originally expected
E) All are valid activities to be performed in building the initial business case

Question 8

It is important to build, and maintain, organizational support for BI as people:

A) Might be skeptical of the benefits from BI
B) Might feel threatened
C) May prefer making intuition or gut-feeling based decisions rather than decisions based on information and analysis
D) Be just resistant to change
E) All of the above

Question 9

Which of the following can be used in educating users about BI?

A) Frequent communication
B) Making education collaborative
C) Leveraging the BI competency center
D) Training
E) All of the above

Question 10

Which of the following is NOT directly part of the evaluation process?

A) Inclusion of unexpected benefits and costs
B) Inclusion of both solicited and unsolicited input from users
C) Assessing the extent of alignment of BI projects with business strategy
D) Building a strong business case for BI
E) Assessing the impacts of BI beyond the immediate organization