Deck 25: Developing an Effective Organization

Question 1

Cutting the number of employees and reducing other costs is a process known as downsizing.

Answer 1

True

Question 2

Organizational development is a program that matches the long-term career planning of employees with the employment needs of the business.

Answer 2

False

Question 3

Studies have shown that employees who believe they are an important part of the organization will be committed to its success and will work to achieve the company's goals.

Answer 3

True

Question 4

The needs and expectations of workers today are very different from those of workers in the past.

Question 5

Job enrichment allows employees to solve some problems without checking with their supervisor.

Question 6

Job enlargement is a method of motivating employees by making a job more interesting through assigning a greater variety of tasks.

Question 7

External factors that are most likely to result in problems for an organization are the makeup of the company's workforce, outdated work processes and technology, and poor management practices.

Question 8

The first thing an organization should do when contemplating an organizational development program is to change the organization's mission and goals.

Question 9

Employee commitment on all phases of the organizational development plan is not necessary if the plan doesn't affect all employees.

Question 10

Career paths that allow employees to advance into nonmanagement positions should be available in a company.

Question 11

Once you accept a position in a particular field, you will typically be limited to just one career path.

Question 12

It is best if employees do not share their career plans with their immediate supervisors since the information may be misused.

Question 13

The human resources department manages the career development program.

Question 14

Responsibilities of managers in a career development program include evaluating the performance of their employees and including career planning in evaluation conferences.

Question 15

If effective career planning is done, there will be little need for employee training and development.

Question 16

It is appropriate for companies to develop special career development programs that are offered to selected employees rather than all employees.

Question 17

Common levels of employment are entry, career, specialist, management, and executive.

Question 18

Today, a person is more likely to enter a business career without specific preparation.

Question 19

The first step in preparing a career plan is to develop an understanding of business concepts and the types of business careers.

Question 20

Your career portfolio should contain examples of your work in school and in business, but your work on a hobby is not relevant.

Question 21

The EU started with

A) fewer than ten countries
B) 15 countries
C) 25 countries
D) more than 30 countries

Question 22

Organizational development attempts to

A) reduce the size of an organization
B) guarantee job security
C) improve the way work is accomplished
D) reduce the need for career paths

Question 23

Planning for organizational change is the responsibility of

A) individual employees
B) the human resources department
C) the production department
D) only large organizations

Question 24

The fundamental reason many previously successful businesses fail is

A) bad investments
B) an inability to change
C) political changes
D) corruption

Question 25

Two important elements of an effective organizational development program are

A) making improvements in work processes and building effective working relationships
B) moving the business to the Internet and reducing the number of employees
C) changing the channels of distribution and reorganizing the production department
D) none of the responses is correct

Question 26

Internal factors that affect a company's success include all the following except

A) employee expectations
B) changing workforce demographics
C) poor management
D) outdated technology

Question 27

Most of the emphasis on improving work processes is directed

A) at managers rather than employees
B) inside the company
C) outside the company
D) both inside and outside the company

Question 28

An important indicator that an organization needs to consider making changes is

A) decreasing revenue or profits
B) conflicts among departments or other work units
C) new competition entering the market
D) all of the responses

Question 29

The kinds of tasks that make up a job and the way the workers perform the tasks is

A) job design
B) job enlargement
C) job enrichment
D) cross training

Question 30

Jobs that are a part of the employee's career path are identified in the employee's

A) career plan
B) performance standard
C) evaluation
D) career center

Question 31

The final part of a career development program is

A) employee training for new jobs and job requirements
B) increasing performance standards
C) completing job enrichment and enlargement
D) completing a performance review

Question 32

Within an organization, career planning is the responsibility of

A) the employee
B) the managers
C) everyone in the business
D) career center employees

Question 33

A treaty between two or more countries that eliminates almost all trade restrictions and subsidies between the countries is a(n)

A) free-trade agreement
B) trade cartel
C) international market system
D) free-market consortium

Question 34

Training an employee to do the work of another employee when the second employee is sick is an example of

A) career planning
B) job enrichment
C) job design
D) cross training

Question 35

Employees are far more likely to commit to the success of a new process if

A) it is clear the change is temporary
B) it becomes part of the organization's culture
C) they are kept informed of positive but not negative results
D) it has no direct connection to their own work

Question 36

Measures against which the company judges its performance in meeting customer expectations are called

A) development standards
B) performance standards
C) customer service standards
D) organizational standards

Question 37

The level of employment in which people have the authority to control some of their work and make some decisions is

A) entry level
B) specialist level
C) executive level
D) career level

Question 38

Buyers, website designers, and researchers are in

A) entry-level occupations
B) executive occupations
C) career-level occupations
D) specialist occupations

Question 39

Which of the following is the MOST sought-after attribute employers look for on a candidate's resume?

A) detail-oriented
B) friendly personality
C) computer skills
D) leadership skills

Question 40

When employees are encouraged to participate in important decision making in the business, they are involved in

A) cross training
B) job design
C) job enrichment
D) labor relations

Question 41

Match each item with the correct statement below.

-A progression of related jobs with increasing skill requirements and responsibility that provide opportunities for employees to advance within a company.

A)career development
B)career development program
C)career path
D)career portfolio
E)cross training
F)entry-level occupations
G)executive/entrepreneur occupations
H)individual career plan
I)job design
J)job enlargement
K)job enrichment
L)job security
M)specialist occupations
N)supervisor/management occupations

Question 42

Match each item with the correct statement below.

-A strategy which identifies the jobs that are part of the employee's career path, the training needed to advance along the career path, and a tentative schedule for the plan's activities.

A)career development
B)career development program
C)career path
D)career portfolio
E)cross training
F)entry-level occupations
G)executive/entrepreneur occupations
H)individual career plan
I)job design
J)job enlargement
K)job enrichment
L)job security
M)specialist occupations
N)supervisor/management occupations

Question 43

Match each item with the correct statement below.

-An effort to match employees' career plans with the changing employment needs of the business.

A)career development
B)career development program
C)career path
D)career portfolio
E)cross training
F)entry-level occupations
G)executive/entrepreneur occupations
H)individual career plan
I)job design
J)job enlargement
K)job enrichment
L)job security
M)specialist occupations
N)supervisor/management occupations

Question 44

Match each item with the correct statement below.

-An organized collection of information and materials you develop to represent yourself, your preparation, and your accomplishments.

A)career development
B)career development program
C)career path
D)career portfolio
E)cross training
F)entry-level occupations
G)executive/entrepreneur occupations
H)individual career plan
I)job design
J)job enlargement
K)job enrichment
L)job security
M)specialist occupations
N)supervisor/management occupations

Question 45

Match each item with the correct statement below.

-Occupations in which the people are fully responsible for the success or failure of the company.

A)career development
B)career development program
C)career path
D)career portfolio
E)cross training
F)entry-level occupations
G)executive/entrepreneur occupations
H)individual career plan
I)job design
J)job enlargement
K)job enrichment
L)job security
M)specialist occupations
N)supervisor/management occupations

Question 46

Match each item with the correct statement below.

-Occupations involving responsibility for specific units in a business and for decisions about operations and personnel.

A)career development
B)career development program
C)career path
D)career portfolio
E)cross training
F)entry-level occupations
G)executive/entrepreneur occupations
H)individual career plan
I)job design
J)job enlargement
K)job enrichment
L)job security
M)specialist occupations
N)supervisor/management occupations

Question 47

Match each item with the correct statement below.

-Occupations that require a variety of skills in one or more business functions and extensive understanding of the operations of a specific company or industry.

A)career development
B)career development program
C)career path
D)career portfolio
E)cross training
F)entry-level occupations
G)executive/entrepreneur occupations
H)individual career plan
I)job design
J)job enlargement
K)job enrichment
L)job security
M)specialist occupations
N)supervisor/management occupations

Question 48

Match each item with the correct statement below.

-Occupations which usually involve routine activities and require little training.

A)career development
B)career development program
C)career path
D)career portfolio
E)cross training
F)entry-level occupations
G)executive/entrepreneur occupations
H)individual career plan
I)job design
J)job enlargement
K)job enrichment
L)job security
M)specialist occupations
N)supervisor/management occupations

Question 49

Match each item with the correct statement below.

-The kinds of tasks that make up a job and the way workers perform these tasks in doing their jobs.

A)career development
B)career development program
C)career path
D)career portfolio
E)cross training
F)entry-level occupations
G)executive/entrepreneur occupations
H)individual career plan
I)job design
J)job enlargement
K)job enrichment
L)job security
M)specialist occupations
N)supervisor/management occupations

Question 50

Match each item with the correct statement below.

-The likelihood of being employed by the same company in the future.

A)career development
B)career development program
C)career path
D)career portfolio
E)cross training
F)entry-level occupations
G)executive/entrepreneur occupations
H)individual career plan
I)job design
J)job enlargement
K)job enrichment
L)job security
M)specialist occupations
N)supervisor/management occupations