Deck 2: Software for Information Management

Question 1

Microsoft Office, Microsoft Windows are examples of hardware.

Answer 1

False

Question 2

Which of the following best describes applications software?

A) Office software
B) Operating systems software
C) Software used to support business users with the tasks they are responsible for
D) Software used to control the operation of the hardware and manage access control.
E) None of the above

Answer 2

Software used to support business users with the tasks they are responsible for

Question 3

Enterprise resource planning software is applied:

A) to support operational decision making
B) to support medium term tactical planning by middle managers.
C) to support strategic decision making through roll-ups of company performance
D) to support knowledge management
E) none of the above

Answer 3

to support operational decision making
to support medium term tactical planning by middle managers.
to support strategic decision making through roll-ups of company performance
to support knowledge management
none of the above

Question 4

Information Lifecycle management software uses an automated workflow for:

A) storing data
B) moving data
C) copying data
D) deleting data
E) none of the above

Question 5

The two main modern alternatives for acquiring business software are 'make and 'buy' (packaged software).

Question 6

The criteria for selecting software according to how well it meets users and business requirements is:

A) functionality
B) scalability
C) extensibility
D) security
E) support

Question 7

Open source software is effectively free - there are no purchase costs, maintenance costs or support costs.

Question 8

A key management issue with intranets is:

A) encouraging initial usage of a new intranet
B) achieving continued use of the intranet
C) managing content revision on the intranet
D) assessing the value and usage of the intranet
E) using e-mail to support usage of the intranet