Question 1

An approach to managing information overload for managers is:&#10;A) aggregating&#10;B) summarising&#10;C) filtering&#10;D) alerting&#10;E) all of the above

Accepted Answer

All of the options (aggregating, summarizing, filtering, and alerting) are strategies to manage information overload. Aggregating helps in combining information from multiple sources, summarizing reduces the volume of information to its essentials, filtering helps in screening out irrelevant information, and alerting notifies managers about critical information or changes.

Question 2

Business performance management refers to:&#10;A) scanning an organisation's external environment&#10;B) keeping an inventory of IT assets&#10;C) assessing the performance of IT services&#10;D) analysing and controlling the financial effectiveness of a company&#10;E) none of the above

Accepted Answer

assessing the performance of IT services&#10;

Question 3

When an airline launches a new online booking service in a country without the need for sales staff in a country this:&#10;A) adds value&#10;B) reduces costs&#10;C) manages risks&#10;D) creates a new opportunity&#10;E) none of the above

Accepted Answer

creates a new opportunity&#10;

Question 4

Information is best defined as:&#10;A) discrete objective facts about events&#10;B) organised data, meaningful and contextually relevant&#10;C) expert opinion&#10;D) knowledge applied to data&#10;E) none of the above

Accepted Answer

Information is organized data that is meaningful and contextually relevant, which makes it useful for decision-making, understanding, and analysis. Unlike mere data, which can be raw and unprocessed, information is data that has been processed, organized, or structured in a way that adds to its value by providing context or meaning.

Question 5

The least important attribute of information quality is generally:&#10;A) relevance&#10;B) accuracy&#10;C) completeness&#10;D) presentation&#10;E) none of the above

Accepted Answer

Presentation, while important, is generally considered less critical than relevance, accuracy, and completeness when evaluating the quality of information. These other attributes directly impact the decision-making process and the utility of the information, whereas presentation affects the ease of understanding and engagement.

Question 6

Business decision making typically involves these stages:&#10;A) Intelligence, Choice, Design, Implementation&#10;B) Intelligence, Choice, Design, Implementation.&#10;C) Design, Choice, Implementation, Intelligence&#10;D) Design, Intelligence, Choice, Implementation&#10;E) None of the above

Accepted Answer

The correct stages of business decision making are Intelligence, Design, and Choice. Implementation is not a stage of decision making itself but rather a part of executing the decision that has been made.

Question 7

Which part of a system is vital to improving its efficiency?&#10;A) Input&#10;B) Processing&#10;C) Output&#10;D) Control and Feedback&#10;E) All of the above

Accepted Answer

Control and feedback are crucial for improving a system's efficiency as they allow for adjustments and optimizations based on performance data.

Question 8

The hierarchy of online information searching is in which order from most simple?&#10;A) Conditioned viewing, Informal search, Formal search, Undirected viewing&#10;B) Undirected viewing, Conditioned viewing, Informal search, Formal search&#10;C) Conditioned viewing, Undirected viewing, Informal search, Formal search&#10;D) Formal search, Undirected viewing, Conditioned viewing, Informal search&#10;E) None of the above

Accepted Answer

The hierarchy of online information searching from most simple begins with undirected viewing (browsing without a specific goal), progresses to conditioned viewing (browsing with some conditions in mind), then to informal search (searching with a specific question but informally), and ends with formal search (systematic searching with specific queries). This reflects the increasing complexity and specificity in the search behavior.

Question 9

Tacit knowledge is:&#10;A) codified knowledge that can be readily expressed and understooed&#10;B) the application of expert opinion, skills and experience to data and information for decision making&#10;C) individual knowledge capabilities&#10;D) mainly intangible knowledge that is typically intuitive and difficult to record&#10;E) none of the above

Accepted Answer

Tacit knowledge is mainly intangible and difficult to record or articulate because it is often based on personal experiences, insights, and intuitions. It contrasts with explicit or codified knowledge, which can be easily documented and shared.

Question 10

The Information lifecycle follows which series of activity:&#10;A) Capture, Organisation, Processing, Maintenance, Destruction&#10;B) Capture, Organisation, Maintenance, Destruction, Processing&#10;C) Capture, , Processing, Maintenance, Destruction, Organisation&#10;D) Capture, Destruction, Organisation, Processing, Maintenance&#10;E) None of the above

Accepted Answer

The Information lifecycle typically follows the sequence of Capture, Organisation, Processing, Maintenance, and Destruction, which aligns with option A. This sequence represents the stages information goes through from creation to disposal.

Deck 1: Introduction to Information Management