Deck 2: The Helping Relationship

Question 1

The purpose of a helping relationship is to:

A) meet the needs of the helper
B) meet the needs of the helpee
C) reassure the client
D) set goals for the client

Answer 1

meet the needs of the helpee

Question 2

Formal relationships differ from informal relationships because in the formal relationship:

A) the helping relationship is secondary to another relationship
B) the relationship can occur any place
C) roles are stated or implied by position
D) there is less structure

Answer 2

roles are stated or implied by position

Question 3

The primary difference between helpers and helpees are:

A) the helper has certain skills and knowledge
B) the helpee is embedded in many contexts
C) the helper has a set of attitudes and values
D) the helpee has expectations for the relationship

Answer 3

the helper has certain skills and knowledge

Question 4

Which of the following does empathy not include?:

A) conveying understanding
B) feeling the same way as the other person
C) understanding another's emotions
D) cultural awareness

Question 5

All of the following are true of personal values except:

A) they can have an impact on the effectiveness of a helping relationship
B) they are shaped by our culture
C) they must never be brought into the counseling session
D) they include what we think is unacceptable and acceptable behavior

Question 6

Congruent counselors are:

A) self-aware
B) use up much of their energy being congruent, thus diminishing their impact as models
C) are not genuine
D) realize the importance of not expressing their values or beliefs to their clients

Question 7

What are some of the areas that professional helpers need knowledge in?

A) psychological theory
B) sociological theory
C) anthropological theory
D) all of these

Question 8

Helpful verbal behaviors include all of the following except:

A) summarizes for the helpee
B) gives advice
C) is nonjudgmental and respectful
D) reflects back and clarifies helpee's statement

Question 9

The case of the girls with suspected homosexual tendencies exemplifies:

A) the helper's incongruence
B) the helper's concreteness
C) the helper's lack of knowledge of development
D) the helper's multicultural sensitivity

Question 10

Western models of psychotherapy are based on:

A) individualism
B) values similar to non-Western values
C) an understanding of nondominant groups
D) cooperation

Question 11

Increased experience as a helper contributes to:

A) reliance on one theory
B) increased trust in one's intuition
C) focus on specific problems
D) skepticism about new approaches

Question 12

Ethical integrity:

A) is an unconscious decision
B) is unambiguous
C) differs according to theoretical orientation
D) can lead to uncomfortable feelings

Question 13

Which of the following best describes the helping process?:

A) providing answers
B) developing a dependent relationship with the helpee
C) helping the client to help him or herself
D) focusing on problems to be solved

Question 14

Culturally sensitive helpers:

A) support models that advocate for individualism and autonomy
B) work to create egalitarian helping relationships
C) use communication and counseling skills in a consistent fashion
D) recognize biases in many therapeutic models

Question 15

In which of these ways can therapists avoid difficult topics?:

A) responsive listening
B) asking many questions
C) using "I" messages and statements
D) all of these

Question 16

A safeguard against controlling the communication process is:

A) asking questions
B) responsive listening
C) silence
D) an eclectic approach

Question 17

A danger of the problem-oriented approach is:

A) imposing personal values
B) the need for self-disclosure
C) avoidance of difficult issues
D) lack of attention to strengths

Question 18

Psychoanalytic approaches:

A) require a high degree of verbal ability
B) work well with clients who are either verbal or less verbal
C) work best with less verbal clients
D) are similar to the behavioral approaches in type of client

Question 19

Explain the following statement and give examples: "The helping relationship is embedded in many contexts."

Question 20

What makes a helper effective?

Question 21

What are two of the common elements of helpful verbal and nonverbal behaviors?

Question 22

Give three examples of helpful and three examples of unhelpful verbal responses.

Question 23

Give three examples of helpful and three examples of unhelpful nonverbal responses.

Question 24

What are some of the cultural values influencing counselors?

Question 25

How is congruence an important factor in effective helping relationships?

Question 26

In what ways are self-aware helpers more likely than unaware helpers to be effective as helpers?

Question 27

How does knowledge (such as about social, political, and economic dimensions) enhance the helping relationship?

Question 28

What strategies might a helper use who wants to be liked (fears being disliked) by his/her clients?

Question 29

What does it mean to answer personal questions "within professional limits?"

Question 30

How does experience influence counselor effectiveness?

Question 31

Provide examples of possible ethical dilemmas that might face a helper with ethical integrity.

Question 32

Discuss the following statement: "The helper's personal and cultural values influence significantly the effectiveness of a helping relationship."