Deck 10: People in Enterprise Systems

Question 1

The technical infrastructure of virtually all companies is managed internally.

Answer 1

False

Question 2

The technical infrastructure of virtually all companies is managed externally.

Answer 2

False

Question 3

The main factor that influences the selection of people to staff an implementation project is:

A) funding of project
B) consulting resources
C) project scope
D) top management support

Answer 3

project scope

Question 4

The main factor that influences the selection of people to staff an implementation project is:

A) funding of project
B) project scope
C) consulting resources
D) top management support

Question 5

Business process people have

A) in-depth training in process reengineering
B) knowledge of several functional areas
C) a broad view of their process
D) background knowledge of one functional area

Question 6

Business process people have

A) in-depth training in process reengineering
B) a broad view of their process
C) knowledge of several functional areas
D) background knowledge of one functional area

Question 7

Consultants are often highly specialized in their areas of knowledge.

Question 8

Consultants are rarely highly specialized in their areas of knowledge.

Question 9

These people have important expertise on enterprise systems and implementation practices.

A) EDS
B) SME
C) ASP
D) PSO

Question 10

Another term for "Big 5" accounting firm is:

A) EDS
B) SME
C) ASP
D) PSO

Question 11

This company is not as large as any of the "Big 5" firms, but it is a major consultant on enterprise systems.

A) EDS
B) SME
C) ASP
D) PSO

Question 12

This type of firm hosts enterprise systems for other companies.

A) EDS
B) SME
C) ASP
D) PSO