Question 1

Many of the concepts that underlie business process reengineering have been around for several years.

Accepted Answer

Business process reengineering (BPR) draws on established management concepts such as workflow optimization, efficiency improvement, and organizational restructuring, which have been studied and applied in various forms for many years.

Question 2

The document that examines technical transformations as well as the probability of required behavioral changes during an enterprise system implementation is called:&#10;A) KT plan&#10;B) Project charter&#10;C) Site readiness plan&#10;D) Organization structure map

Accepted Answer

The Site readiness plan assesses both technical transformations and the likelihood of necessary behavioral changes during an enterprise system implementation.

Question 3

Reengineering an organization before implementing an enterprise system means that the software processes are understood and choices related to them can be made ahead of time.

Accepted Answer

Reengineering involves analyzing and redesigning workflows and processes within an organization, which helps in understanding and optimizing processes before implementing an enterprise system.

Question 4

A document that deals with training issues in an enterprise system implementation is called the:&#10;A) KT plan&#10;B) Project charter&#10;C) Site readiness plan&#10;D) Organization structure map

Accepted Answer

A KT (Knowledge Transfer) plan deals with training issues in an enterprise system implementation by outlining how knowledge will be transferred to users and stakeholders.

Question 5

Even when a phased approach to implementation is used, gap analysis is always performed for the entire enterprise.

Accepted Answer

Gap analysis can be performed at different levels, including specific departments or processes, rather than the entire enterprise, especially in a phased implementation approach.

Question 6

Mapping company structure to the structure of the enterprise system is an example of:&#10;A) BPR&#10;B) Gap analysis&#10;C) Deming's quality approach&#10;D) Business process needs assessment

Accepted Answer

The answer of Mapping company structure to the structure of...

Question 7

Building the enterprise around business processes as opposed to everyday tasks is an example of:&#10;A) BPR&#10;B) Gap analysis&#10;C) Deming's quality approach&#10;D) Business process needs assessment

Accepted Answer

Business Process Reengineering (BPR) focuses on redesigning and analyzing workflows and processes within an organization, emphasizing business processes over individual tasks.

Question 8

A document that isolates business drivers and restraining factors in an enterprise system implementation is called the:&#10;A) KT plan&#10;B) Project charter&#10;C) Site readiness plan&#10;D) Organization structure map

Accepted Answer

A project charter outlines the objectives, scope, and stakeholders of a project, including business drivers and restraining factors.

Question 9

A project team member who has a strong sensitivity to the reactions of users to the implementation a new enterprise system is a:&#10;A) Business process expert&#10;B) Technical expert&#10;C) Geographic business process expert&#10;D) Change management expert

Accepted Answer

A change management expert is skilled in understanding and managing the human side of change, including user reactions to new systems.

Question 10

A project team member who has a strong understanding of taxation in another country in which a new enterprise system is scheduled to operate is a:&#10;A) Business process expert&#10;B) Technical expert&#10;C) Geographic business process expert&#10;D) Change management expert

Accepted Answer

A Geographic business process expert has specialized knowledge about business processes and regulations, including taxation, in specific regions or countries.

Question 11

A project team member who has a strong understanding of the data in an information system that is being replaced by a new enterprise system is a:&#10;A) Business process expert&#10;B) Technical expert&#10;C) Geographic business process expert&#10;D) Change management expert

Accepted Answer

The answer of A project team member who has a...

Deck 8: The Design of Enterprise Systems