Deck 2: The Challenge of Integration

Question 1

According to the chapter what is the major technological problem compelling organizations to move to enterprise systems

A) Year 2000 compliance
B) Inadequate legacy systems
C) Technological isolation
D) Confusion of disparate systems

Answer 1

Year 2000 compliance

Question 2

Which of the following is not a reason compelling organizations to move to enterprise systems

A) Lack of integration with inherited systems
B) obsolescence
C) Scalability of system
D) Government regulation

Answer 2

Government regulation

Question 3

The following are the three major categories of obstacles to integration: people-related obstacles, process-related obstacles, functional-related obstacles

Answer 3

False

Question 4

Which of the following is not considered a technology-related obstacle

A) Difficulties with system enhancements
B) Problems with upgrading technology
C) Inadequate portfolio of applications
D) Inadequate reengineering of organizational processes

Question 5

The benefits that an organization receives from its integration efforts are not always congruent with the factors that motivate the initial effort

Question 6

The two greatest benefits to cost reduction are exemplified in the areas of inventory costs and personnel costs

Question 7

Which of the following is not an area of tangible benefit in regard to integration of systems

A) Reduction of IT costs
B) Reduction of cycle times
C) Reduction of inventory costs
D) Reduction of shipping costs

Question 8

Which of the following is considered an intangible benefit to enterprise integration

A) Improved availability of information
B) Increase in customer responsiveness
C) Creation of standards for information resources
D) Increased customer service

Question 9

One of the major reasons for enterprise integration is organizational concerns about operations

Question 10

Which of the following is considered a technology-related obstacle

A) Inadequate reengineering of organizational processes
B) Inadequate organizational project management
C) Difficulties with system enhancements
D) Difficulties with functional management

Question 11

Which of the following is considered an intangible benefit to enterprise integration

A) Increased customer service
B) Increase in customer responsiveness
C) Reduction of cycle times
D) Reduction of shipping costs

Question 12

The following are the three major categories of obstacles to integration: people-related obstacles, process-related obstacles, technology-related obstacles

Question 13

The benefits that an organization receives from its integration efforts are always congruent with factors that motivate the initial effort.

Question 14

The two greatest benefits in cost reduction are exemplified in the areas of inventory costs and IT costs

Question 15

One of the major reasons for enterprise integration is organizational concerns about technology

Question 16

The legacy system-based MRP system in use at Quantum in spring 1994 kept each division's business transactions in separate databases by business unit, and by function within a unit.

Question 17

Which of the following was not a main team created by Quantum in 1994

A) A core-team of 16 managers
B) A Project team comprised of key employees in key business units
C) A Regulatory committee comprised of government, state, and local officials
D) A steering committee

Question 18

Which of the following was a main team created by Quantum in 1994

A) A steering committee
B) A core team of managers
C) A regulatory committee
D) A security group

Question 19

In 1995 which software was utilized by Quantum to coordinate with their ATP requirements

A) Baan
B) SAP
C) Oracle
D) PeopleSoft

Question 20

Which of the following was utilized by Quantum to overcome people-related obstacles related to enterprise integration

A) massive user training
B) required workers to conform to business unit standards
C) public relations campaign
D) integrated flex hours

Question 21

How many meetings did it take for Quantum to implement its enterprise integration (shouting matches not included.

A) 560
B) 1,678
C) 1,632
D) 10

Question 22

Quantum shut down every business system for how many days?(pick the best answer)

A) 18
B) 9
C) 8
D) 0