Deck 1: Silos, Mousetraps, and Islands: a Chronicle of Information Systems in Organizations

Question 1

According to Max Webber the modern bureaucratic model is the most inefficient, irrational, and disorganized system ever created for strategic organization.

Answer 1

False

Question 2

Strategic apex is made up of the top management team and is focused on achieving the organization's mission

Answer 2

True

Question 3

According to Max Webber the modern bureaucratic model is the most efficient, rational, and legimate system of organization.

Answer 3

True

Question 4

Strategic apex is made up of the workers who actual carry out the productive work of the organization

Question 5

Which of the following is not considered an advantage of the Division of Labor?

A) The ability to manage complexity
B) The ability to integrate systems
C) Reduced training costs
D) The ability to achieve mastery

Question 6

Which of the following is not considered an advantage of the Division of Labor?

A) Reduced task switching time
B) The ability to manage complexity
C) The ability to integrate systems
D) Scalability of the workforce

Question 7

An example of a line function is:

A) Production
B) Information resources
C) Physical infrastructure
D) Outsourced services

Question 8

An example of a line function is:

A) Information resources
B) Physical infrastructure
C) Outsourced services
D) Production

Question 9

Which of the following is not a part of Anthony's decision-making model?

A) Management control
B) Strategic planning
C) Production control
D) Operational control

Question 10

Which of the following is part of Anthony's decision-making model?

A) Management control
B) Party planning
C) Production control
D) Operational control

Question 11

Organizations that group activities by function are known as:

A) Integrated Organizations
B) Strategic Organizations
C) Compact Organizations
D) Silo Organizations

Question 12

Organizations that group activities by function are known as:

A) Strategic Organizations
B) Integrated Organizations
C) Silo Organizations
D) Compact Organizations

Question 13

The operating core consists of the workers who actual carry out the productive work of the organization

Question 14

The fourth generation of computer technology did not involve one single key innovation as in prior generations.

Question 15

The operating core consists of the workers that provide any of a variety of types of support not directly related to production.

Question 16

The second generation of computer technology did not involve one single key innovation as in prior generations.

Question 17

The second generation of computer technology came about thanks to the invention of which of the following in 1948?

A) The spinning jenny
B) The semiconductor chip
C) The cotton gin
D) The transistor

Question 18

The second generation of computer technology came about thanks to the invention of which of the following in 1948?

A) The spinning jenny
B) The semiconductor chip
C) The transistor
D) The neurotransmitter

Question 19

What is the main characteristic from Era I of IT management?

A) Mainframe computers
B) Portable computing
C) Satellite communication
D) Biological networks

Question 20

What is not a characteristic from Era I of IT management?

A) Mainframe computers
B) Portable computing
C) Outsourcing
D) hierarchical or network databases

Question 21

Which of the following is considered an advantage of the Division of Labor?

A) The ability to manage complexity
B) The ability to integrate systems
C) Increased training costs
D) The ability to achieve mastery

Question 22

Islands of automation are:

A) information systems that serve functional areas without the aid of strategic organization or direction
B) communication systems that house information on a restricted basis within a limited infrastructure
C) information systems that serve functional areas of the enterprise without regard to sharing the information that these systems generate
D) an island where a small man yells "the plane the plane!"

Question 23

Technostructure consists of

A) Strategic engineers, upper management, and accountants focused on infrastructure of information technology and its relation to business process
B) IT managers, technical advisors and consultants concerned with current and future technology needs
C) Analysts such as engineers, accountants, planners focused on standardization of tasks, outputs, and skills
D) LAN's, Switches, hubs, and CAT5 cable

Question 24

Technostructure consists of

A) IT managers, technical advisors and consultants concerned with current and future technology needs
B) Analysts such as engineers, accountants, planners focused on standardization of tasks, outputs, and skills
C) Strategic engineers, upper management, and accountants focused on infrastructure of information technology and its relation to business process
D) LAN's, Switches, hubs, and CAT5 cable

Question 25

Which of the following advantages of the division of labor assists organizations in meeting demand and responding to environmental change?

A) Ability to manage Complexity
B) Ability to achieve Mastery
C) Reduced training costs
D) Scalability of the workforce

Question 26

Which of the following advantages of the division of labor assists organizations in meeting demand and responding to environmental change?

A) Reduced task switching time
B) Ability to achieve Mastery
C) Scalability of the workforce
D) Reduced training costs

Question 27

The greatest challenge to engineers and managers in today's organization is:

A) Obtaining the newest technologies to execute business functions
B) Updating legacy systems to conform to y2k standards
C) Connecting disparate computer technologies to talk to one another
D) Microsoft's software

Question 28

The greatest challenge to engineers and managers in today's organization is:

A) Updating legacy systems to conform to y2k standards
B) Microsoft's software
C) Obtaining the newest technologies to execute business functions
D) Connecting disparate computer technologies to talk to one another

Question 29

Which of the following is not a functional area of business?

A) Human Resources
B) Finance
C) Logistics
D) Management

Question 30

Which of the following is a functional area of business?

A) Intranets
B) Finance
C) Logistics
D) Management

Question 31

Silo organizations grouping by function encourages a high degree of generalization.

Question 32

Silo organizations grouping by function encourages a high degree of specialization.

Question 33

When Wally hired three employees from the local trade school, this was an example of what type of coordination mechanism?

A) Direct Supervision
B) Standardization of skills
C) Mutual adjustment
D) Standardization of outputs

Question 34

Management theorist Henry Mintzberg proposed which of following coordinating mechanisms?

A) Standardization of outputs
B) Standardization of organizations
C) Standardization of skills
D) Group supervision

Question 35

Management theorist Henry Mintzberg proposed which of following coordinating mechanisms?

A) Standardization of outputs
B) Standardization of skills
C) Group supervision
D) Color coordination

Question 36

Management theorist Henry Mintzberg proposed which of following coordinating mechanisms?

A) Group supervision
B) Standardization of organizations
C) Standardization of skills
D) Color coordination

Question 37

Which of the following are barriers to connectivity?

A) Organizational inertia
B) Lack of technology
C) Disagreement on standards
D) The Fire Wall

Question 38

Which of the following are barriers to connectivity?

A) The Fire Wall
B) Organizational inertia
C) Lack of gizmos
D) Disagreement on standards

Question 39

The second Era of IT management is characterized by

A) The personal computer
B) Deployment of relational databases
C) Centralized Mainframe computing
D) Antibiotics

Question 40

The second Era of IT management is characterized by

A) The personal computer
B) Centralized Mainframe computing
C) Deployment of relational databases
D) Antibiotics