Deck 10: Human Resource Management

Question 1

In the Friend's Home Health case study, the founders required all employees to call into the central office system at the start of work.

Answer 1

True

Question 2

The owners in the Friend's Home Health case study felt firing employees would send a message to the remaining employees.

Answer 2

True

Question 3

In a small business, the owner can hire the ideal person and still have problems.

Answer 3

True

Question 4

One method of job interviewing is for an applicant to job shadow an employee of the company.

Question 5

A bonus system is not well defined by companies when the level of reward is left to the discretion of the owner.

Question 6

The Equal Labor Standards Act establishes the minimum wage for workers.

Question 7

The review of an individual's performance allows an owner to judge how well the company is performing.

Question 8

In the Flow Right Brewery case study, Chris had difficulty hiring family members.

Question 9

Every state has a different unemployment compensation law.

Question 10

Human resource management is defined as the quantity of human effort directed toward producing goods and services.

Question 11

When making a hiring decision, a business owner needs to consider the skills that are required not only today but also in the near future.

Question 12

All of these are reasons why small business owners do not write job descriptions EXCEPT:

A) lack of time
B) wait till the employee gets hired
C) unclear picture of the new position
D) remain flexible for the right individual

Question 13

Which of the following theories states that we all judge how we are treated relative to how we see others being treated?

A) expectancy theory
B) equity theory
C) equality theory
D) judgment theory

Question 14

A systematic review of employees will include:

A) how they perform relative to their objectives
B) plans for future employee growth
C) reset goals for the next year
D) all of these

Question 15

Performance review includes all of the following EXCEPT:

A) review of an employee's goals
B) outcomes over a given period
C) future pay raises
D) achievements for a given period

Question 16

In a family business, business decisions:

A) often affect both the business and the family
B) are never family decisions
C) are seldom rational decisions
D) are made by negotiations between family and nonfamily members.

Question 17

All of the following are functions of human resource managers EXCEPT:

A) hiring of personnel
B) terminating personnel
C) preparing pay slips of personnel
D) retaining personnel

Question 18

According to the book, which of the following is a good characteristic of an advertisement used to recruit job applicants?

A) information about the culture of the firm
B) expression of desire to have the right person to join the organization
C) expression of excitement about the business
D) all of these

Question 19

The Civil Rights Act applies to all firms having how many employees?

A) less than 15 employees
B) more than 16 employees
C) less than 16 employees
D) more than 25 employees

Question 20

Which of the following application and interview questions is legal to ask?

A) Where were you born?
B) Are you heterosexual or homosexual?
C) What previous experience do you have?
D) Are you a Republican or a Democrat?

Question 21

A(n) _________ is a set amount of money for a given time period.

Question 22

A _________ system is offered to employees based on their performance.

Question 23

What are the topics an interviewer CANNOT ask in an interview?