Deck 1: Telecommunications Overview

Question 1

Personal communication involves an exchange of information between electrical or electronic devices.

Answer 1

False

Question 2

Data communication occurs when the parties sending and receiving information are human.

Answer 2

False

Question 3

The transmitter is the means of carrying the signal from the source to the destination.

Answer 3

False

Question 4

The receiver is the device that captures the message from the communications channel and converts it into a form that the person or machine at the destination can understand.

Question 5

An example of a half-duplex communication is a high school principal using a public announcement system to read the day's announcements to multiple classrooms.

Question 6

The type of communication in which messages flow in only one direction, from source to destination, is known as simplex.

Question 7

In full-duplex communication, messages can travel over the communications channel in both directions simultaneously.

Question 8

In one-to-one communication, a single source sends information to a single destination.

Question 9

In one-to-many communication, a single source simultaneously sends information to multiple destinations.

Question 10

Voice telecommunications refers to any means of using electrical signals to transmit the human voice across a distance, such as telephones and radio broadcasts.

Question 11

When the parties sending and receiving information are human, data communication occurs. _________________________

Question 12

Personal communication involves an exchange of information between electrical or electronic devices. _________________________

Question 13

The source is the originator of the message, whether it is a person or machine. _________________________

Question 14

The transmitter is the equipment that modifies the message into the form required for transmission. _________________________

Question 15

The receiver is the device that captures the message from the communications channel and converts it into a form that the person or machine at the destination can understand. _________________________

Question 16

The communications channel is the means of carrying the signal from the source to the destination. _________________________

Question 17

The type of communication in which messages flow in only one direction, from source to destination, is known as half-duplex. _________________________

Question 18

In simplex communication, messages can travel over the communications channel in both directions simultaneously. _________________________

Question 19

In one-to-one communication, a single source simultaneously sends information to multiple destinations. _________________________

Question 20

Many-to-many communication occurs when many sources issue messages to many destinations. _________________________

Question 21

Which of the following involves an exchange of information between electrical or electronic devices?

A) Personal communication
B) Voice communication
C) Data communication
D) Video communication

Question 22

Which of the following occurs when the parties sending and receiving information are human?

A) Personal communication
B) Voice communication
C) Video communication
D) Data communication

Question 23

The originator of a message is known as the:

A) Transmitter
B) Source
C) Receiver
D) Destination

Question 24

Which of the following is the means of carrying a signal from the source to the destination?

A) Transmitter
B) Transmission media
C) Communications channel
D) b and c only

Question 25

In the context of data communications, a communication channel is more commonly referred to as the:

A) Source
B) Transmission media
C) Destination
D) Receiver

Question 26

Which of the following is the device that captures the message from the communications channel and converts it into a form that a person or machine at the destination can understand?

A) Receiver
B) Communications channel
C) Transmission media
D) Transmitter

Question 27

Which of the following is the person or machine to whom the message is directed in a communications exchange?

A) Receiver
B) Transmission media
C) Source
D) Destination

Question 28

The type of communication in which messages flow in only one direction, from source to destination, is known as:

A) Simplex
B) Half-duplex
C) Broadcast
D) Full duplex

Question 29

Which of the following occurs when messages travel in both directions between the source and the destination?

A) Simplex communication
B) Half-duplex communication
C) Broadcast communication
D) Full duplex communication

Question 30

The type of communication that allows messages to travel over the communications channel in both directions simultaneously is known as:

A) Simplex
B) Half-duplex
C) Broadcast
D) Full duplex

Question 31

Which of the following is an example of half-duplex communication?

A) CB radio
B) Telephone
C) P.A. system
D) Answering machine

Question 32

Which of the following occurs when a single source sends information to a single destination?

A) Point-to-point communication
B) One-to-many communication
C) Broadcast communication
D) Many-to-many communication

Question 33

Which of the following occurs when a single source simultaneously sends information to multiple destinations?

A) One-to-one communication
B) Broadcast communication
C) Many-to-many communication
D) Point-to-point communication

Question 34

Which of the following occurs when many sources issue messages to many destinations?

A) One-to-one communication
B) One-to-many communication
C) Many-to-many communication
D) Broadcast communication

Question 35

Which of the following refers to one-to-one communication?

A) Broadcast
B) Point-to-point
C) Full duplex
D) Half-duplex

Question 36

Telecommunication services are typically divided into which of the following categories?

A) Voice
B) Video
C) Data
D) All of the above

Question 37

Which of the following refers to any means of using electrical signals to transmit human voices across a distance, such as telephones and radio broadcasts?

A) Video telecommunication
B) Data telecommunication
C) Voice telecommunication
D) All of the above

Question 38

Which of the following refers to the electrically-based transmission of moving pictures and sound across a distance?

A) Voice telecommunication
B) Video telecommunication
C) Data telecommunication
D) None of the above

Question 39

Which of the following refers to the use of electrical signals to exchange encoded information between computerized devices across a distance?

A) Data telecommunications
B) Voice telecommunications
C) Video telecommunications
D) All of the above

Question 40

A device that was invented in the 1860s that uses a wire to convey electrical pulses that represent letters or numbers over a distance is known as:

A) Transmitter
B) Telegraph
C) Telemedicine
D) Transmitter.

Question 41

Groups of computers and other devices that are interconnected to more easily exchange data and share resources is known as:

A) Telemedicine
B) Call center
C) Telecommunication
D) Network

Question 42

Which of the following form the foundation of most major data telecommunications system?

A) Networks
B) Telephones
C) Call center
D) Equipment providers

Question 43

A combination of voice, video, and data communication along the same communication channel is called:

A) Telecommunication
B) Telemedicine
C) Convergence
D) Network

Question 44

Companies that supply the communications channels for voice and data transmission, are known as:

A) Equipment providers
B) Call centers
C) Service providers
D) IVRs

Question 45

Companies that supply the user and connectivity equipment, such as telephones, are known as:

A) Service providers
B) Call centers
C) IVRs
D) Equipment providers

Question 46

A facility dedicated to fielding customer calls is known as:

A) IVR
B) Call center
C) ACD
D) IRV

Question 47

A method of sending information over the telephone by pressing buttons in response to recorded voice prompts, is known as:

A) IVR
B) Call center
C) ACD
D) ADC

Question 48

Which of the following uses computerized devices attached to phone lines to automatically route calls to specific phone extensions?

A) ADC
B) IVR
C) Call center
D) ACD

Question 49

A field that brings patients and healthcare professionals together by exchanging voice, video, and data over distances when they can not meet face to face, is known as:

A) Telemedicine
B) Data communication
C) Convergence
D) E-business

Question 50

An advanced call center at a utilities company typically uses both an ACD and a(n):

A) Network
B) IVR
C) IVC
D) ADC

Question 51

The use of data telecommunications to conduct business transactions is known as:

A) E-business
B) Network
C) Telemedicine
D) Distance learning

Question 52

The use of telecommunications technology to inform to inform, educate, or train students across distances is referred to as:

A) Telemedicine
B) E-business
C) Personal communication
D) Distance learning

Question 53

A transmission media that contains thin strands of fiber in its core and uses pulses of light to convey signals is known as:

A) Transmitter
B) Fiber optic cable
C) Communications channel
D) Receiver

Question 54

The organization that determines standards for the electronics industry is known as:

A) ANSI
B) IEEE
C) ISO
D) ITU

Question 55

Does data communication involve the exchange of information between electrical devices?

Question 56

Does the term transmitter refer to the equipment that modifies a message into the form required for transmission?

Question 57

Does the term transmission media refer to the means of carrying a signal from the source to the destination?

Question 58

Is the receiver the device that captures messages from the communications channel and converts them into a form that the person or machine at the destination can understand?

Question 59

Does the term simplex refer to the type of communication in which messages flow in only one direction, from source to destination?

Question 60

In one-to-one communication, does a single source simultaneously send information to multiple destinations?

Question 61

Can you use the term broadcast to refer to one-to-one communication?

Question 62

Does video telecommunication refer to the use of electrical signals to exchange encoded information between computerized devices across a distance?

Question 63

Does full-duplex communication occur when messages travel in both directions between the source and the destination, but only in one direction at a time?

Question 64

Does many-to-many communication occur when many sources issue messages to many destinations?

Question 65

When the parties sending and receiving information are human, ____________________ occurs.

Question 66

____________________ involves an exchange of information between electrical or electronic devices.

Question 67

The ____________________ is the originator of the message, whether it is a person or machine.

Question 68

The ____________________ is the equipment that modifies the message into the form required for transmission.

Question 69

The communications ____________________ is the means of carrying the signal from the source to the destination.

Question 70

A communication channel is more commonly referred to as the ____________________ medium.

Question 71

The ____________________ is the device that captures the message from the communications channel and converts it into a form that the person or machine at the destination can understand.

Question 72

The ____________________ in a communications exchange is the person or machine to whom the message is directed.

Question 73

The type of communication in which messages flow in only one direction, from source to destination, is known as ____________________.

Question 74

____________________ occurs when messages travel in both directions between the source and the destination, but only in one direction.

Question 75

Match each statement below with the correct item

-When the parties sending the information are human.

A)Transmitter
B)Receiver.
C)Personal communication
D)Receiver
E)Transmission media
F)Data communication
G)Broadcast
H)Simplex
I)One-to-one
J)Half-duplex

Question 76

Match each statement below with the correct item

-Involves an exchange of information between electrical or electronic devices

A)Transmitter
B)Receiver.
C)Personal communication
D)Receiver
E)Transmission media
F)Data communication
G)Broadcast
H)Simplex
I)One-to-one
J)Half-duplex

Question 77

Match each statement below with the correct item

-The equipment that modifies the message into the form required for transmission.

A)Transmitter
B)Receiver.
C)Personal communication
D)Receiver
E)Transmission media
F)Data communication
G)Broadcast
H)Simplex
I)One-to-one
J)Half-duplex

Question 78

Match each statement below with the correct item

-The device that captures the message from the communications channel and converts it into a form that the person or machine at the destination can understand.

A)Transmitter
B)Receiver.
C)Personal communication
D)Receiver
E)Transmission media
F)Data communication
G)Broadcast
H)Simplex
I)One-to-one
J)Half-duplex

Question 79

Match each statement below with the correct item

-The type of communication in which messages flow in only one direction, from source to destination.

A)Transmitter
B)Receiver.
C)Personal communication
D)Receiver
E)Transmission media
F)Data communication
G)Broadcast
H)Simplex
I)One-to-one
J)Half-duplex

Question 80

Match each statement below with the correct item

-Occurs when messages travel in both directions between the source and the destination, but only in one direction at a time.

A)Transmitter
B)Receiver.
C)Personal communication
D)Receiver
E)Transmission media
F)Data communication
G)Broadcast
H)Simplex
I)One-to-one
J)Half-duplex