Deck 5: Personnel Security Through Leadership and Ethics

Question 1

Choose the incorrect statement.

A) Personnel security involves protection of, as well as protection from, people.
B) Personnel security and integrity form the foundation for ethical business practices.
C) Personnel security and integrity ensures the availability of appropriate human resources.
D) Personnel security does not assist with economic stability.
E) Personnel security assists with the maintenance of fair and equitable treatment.

Answer 1

Personnel security does not assist with economic stability.

Question 2

Externally, the employee recruitment process may involve all but which of the following?

A) Advertising
B) College and university career fairs.
C) Former employees.
D) Employment agencies and applications on file.
E) Promotion or transfer.

Answer 2

Promotion or transfer.

Question 3

Choose the incorrect statement.

A) A pre-employment physical agility (ability) test is permissible if it relates to tasks to be performed on the job.
B) Medical exams are used to determine restrictive pre-existing medical conditions.
C) A medical exam can uncover diseases that can be communicated to others.
D) Arrest and conviction data are public records.
E) Credit history checks should be conducted on job applicants.

Answer 3

Arrest and conviction data are public records.

Question 4

During a pre-employment process, ________ may be presented to a candidate to evaluate problem solving and decision making skills.

A) Marital status questions
B) Performance-simulation scenarios
C) Polygraph exams
D) Lifestyle inquiries
E) All of the above.

Question 5

Hiring an employee should be accomplished through all but which of the following?

A) Pre-employment screening
B) Credit history checks
C) Criminal history checks
D) Intuitive guess

Question 6

Negligent hiring liability may arise when:

A) An employee is unfit for employment in a position and injured a plaintiff in the course of employment.
B) The hiring of an employee is the proximate cause of injury to a plaintiff.
C) An employer owes a duty of care to a plaintiff.
D) The employer should have known the employee was unfit.
E) All of the above.

Question 7

Leadership produces change by:

A) Establishing a direction.
B) Aligning people.
C) Motivating and inspiring.
D) All of the above.

Question 8

________ leadership occurs when a person takes the initiative and makes contact with others for the purpose of a valued exchange.

A) Transactional
B) Influential
C) Situational
D) Transformational

Question 9

________ leadership suggests that supportive and directive leadership behavior should be contingent on the readiness level of followers.

A) Transactional
B) Influential
C) Situational
D) Transformational

Question 10

________ leadership occurs when a person engages another in a way that the leader and non-leader raise each other to higher levels of motivation and morality.

A) Transactional
B) Influential
C) Situational
D) Transformational

Question 11

Good leaders:

A) Articulate a vision.
B) Involve people in decision making.
C) Recognize and reward success.
D) All of the above.

Question 12

A performance appraisal should focus on all but which of the following?

A) Systematic assessment of performance.
B) Constructive criticism.
C) Strengths as well as weaknesses.
D) Publication of appraisal outcomes.
E) Process designed to enhance performance.

Question 13

Choose the correct progressive discipline process.

A) Verbal warning, verbal warning with note to file, suspension, demotion, or termination.
B) Verbal warning, written reprimand, demotion, termination.
C) Verbal warning, verbal warning with note to file, suspension, termination.
D) Verbal warning, reprimand, suspension, demotion or termination.
E) Verbal warning, verbal warning with note to file, written reprimand, suspension, demotion or termination.

Question 14

The ________ requires employers to notify workers of impending layoffs.

A) ADA
B) Civil Rights Act of 1964
C) Worker Adjustment and Retraining Act
D) Farm Labor Standards Act of 1938
E) The Equal Pay Act of 1963

Question 15

Employee retention strategies are:

A) Necessary only during good economic times.
B) Required only when adjustment to an organization's culture is difficult.
C) A necessary ingredient to pre-employment interviews.
D) Necessary whenever employees are difficult to locate.
E) All of the above.

Question 16

________ is (are) formally prescribed and enforced by a controlling authority.

A) An ethical standard.
B) Law
C) A system of moral principles.
D) All of the above.

Question 17

Choose the correct statement.

A) Ethics are based on a legal standard.
B) Laws are based on moral standards.
C) Behavior may be unethical but not illegal.
D) Values are always ethical.

Question 18

Potential ethical problem areas for security personnel include all but which of the following?

A) Use of excessive force
B) Civil conduct
C) False arrest
D) Discrimination
E) Defamation

Question 19

________ suggested that there are three categories of human needs: existence, relatedness, and growth.

A) Abraham Maslow
B) Clay Alderfer
C) David McClelland
D) V. H. Vroom
E) All of the above.

Question 20

Choose the correct statement.

A) Numerous factors create behavioral assumptions.
B) Behavioral assumptions influence leader behavior.
C) Correct behavioral assumptions can result in positive outcomes.
D) False behavioral assumptions can cause the use of inappropriate motivational techniques.
E) All of the above are correct.

Question 21

A survey conducted by the American Management Association and the Institute for Corporate Productivity found that nearly ________ in 10 employers has a leadership development program open to all employees.

A) Nine
B) Six
C) Four
D) One
E) None of the above.

Question 22

An employment application is less objective than is a resume in describing an applicant's background.

Question 23

Employment applications and resumes should be compared to identify contradictions and inconsistencies.

Question 24

Signed and dated below a statement affirming the truth of information presented, an employment application may provide an employer with a defense in a legal proceeding if the applicant is terminated due to untruthful information in the application.

Question 25

Psychological and integrity testing may be used as a substitute for a background investigation on a job applicant.

Question 26

Public and private employers may use a polygraph or similar device as a pre-employment screening tool.

Question 27

Private organizations may avoid civil liability and lawsuits by employing off-duty public peace officers in a private security capacity.

Question 28

Negligent retention liability may arise when an employer does not take appropriate action after becoming aware of a risk factor.

Question 29

Employer liability for the actions of an employee may extend beyond the employment relationship.

Question 30

Early leadership theory focused on skills and competencies of the leader.

Question 31

Management brings a measure of order and consistency to an organization by directing people toward organizational goals.

Question 32

Leadership refers to the ability to motivate and influence people and secure results through the exercise of authority.

Question 33

Leadership skills or competencies cannot be acquired or modified through learning.

Question 34

Effective leaders exercise leadership through excellent communications skills.

Question 35

Specific leadership competencies can be developed and applied in a similar way in all environments.

Question 36

Promotion of employees should be arbitrary and based on the candidate's ability to perform in the current position.

Question 37

The primary purpose of disciplinary action is to punish the wrongdoer as a deterrent to inappropriate behavior in the future.

Question 38

Uniform standards of employee behavior should be addressed through written policy.

Question 39

Employee complaint and grievance procedures usually commence with the application of formal grievance process.

Question 40

A policy against sexual harassment can apply beyond an organization's worksites.

Question 41

The Employee Polygraph Protection Act of 1988 prohibits use of the polygraph or similar instrument in any pre-employment screening process.

Question 42

Ethical standards dictate professional conduct when laws that prescribe behavior do not exist.

Question 43

Human resource management requires effective supervision as well as leadership development for all personnel. Explain.

Question 44

Distinguish ethics from law and policy.