Deck 12: Information System Trends

Question 1

Software that "re-architects" existing programs so that an intermediate layer, termed middleware, is developed between the applications and the databases:

A) Enterprise Application Integration
B) Service Oriented Architecture
C) Business Intelligence
D) Software as a Service (SaaS)
E) Customer Managed Interactions

Answer 1

Enterprise Application Integration

Question 2

What is the purpose of a data warehouse?

A) Providing best-of-breed integration
B) Enabling data integration
C) Supporting analytics
D) Only A and C
E) Only B and C

Answer 2

Only B and C

Question 3

What is the difference between a data warehouse and a data mart?

A) A data warehouse enables data integration, while a data mart does not
B) Compared to a data warehouse, a data mart is smaller and easier to build
C) A data warehouse is designed for analytics, while a data mart is designed for transaction processing
D) A data warehouse is designed to focus on specific business functions for a specific community within an organization, while a data mart is not
E) Both B and C

Answer 3

Compared to a data warehouse, a data mart is smaller and easier to build

Question 4

When you as a functional manager want to selectively extract and view data from analytical databases, the tool you should use is called:

A) Online Analytical Processing (OLAP)
B) Online Transactional Processing (OLTP)
C) Data warehousing (DW)
D) Extract, transform, load (ETL)
E) None of the above

Question 5

What is data mining?

A) The process of automatically discovering non-obvious relationships in large analytical databases
B) The process of manually discovering obvious relationships in large analytical databases
C) The process of extracting, transforming and loading data into a data warehouse
D) The process of generating digital data for analytical purposes
E) None of the above

Question 6

Why do we use the term Business intelligence infrastructure instead of Business intelligence systems?

A) Because the data warehouse, the core of business intelligence, is large in size and large in scope
B) Because businesses need more than one software programs working together in order to gain superior insight and understanding of their business
C) Because business intelligence software allows users to cross-analyze and perform deep data research rapidly for better analysis of sales or performance on an individual, department, or company level.
D) Because businesses need a multidimensional database model to be able to analyze data to guide future decisions

Question 7

What is meant by Customer Managed Interactions?

A) The process designed to turn customer data into customer relationship through active use of, and learning from, the information collected.
B) The concept that customers, when interacting with businesses and other organizations, retain control over the decision to interact, the timing of the interaction, the channel to be used in the interaction, and the data generated.
C) The process designed to collect valuable information from the interactions with customers with businesses and other organizations.
D) The concept that businesses and other organizations should safeguard customer data to build customer loyalty and trust.
E) Both A and C

Question 8

Cell phones are similar to desktop computers in that they…

A) Have an operating system and can run programs
B) Have powerful processors
C) Have a GUI interface that allows users to use a mouse
D) Have high-capacity internal hard drives for storage of music and such
E) None of the above

Question 9

Which of the following is not considered a characteristic of a tablet computer?

A) Light weight
B) Desktop PC Processors
C) Multi-touch input screens
D) Sustained battery power
E) WiFi capability

Question 10

Which of the following terms relates to being able to use your device anywhere, at any time?

A) Identifiability
B) Context Awareness
C) Portability
D) Ubiquity
E) Ruggedness

Question 11

Which of the following terms is related to the ability to overlay information on top of a photograph?

A) Location Based Social Networking
B) Augmented Reality
C) Green IS
D) Online Analytical Processing (OLAP)
E) Digital Data Genesis

Question 12

Which of the following terms is related to capturing data in real-time, as things happen?

A) Location Based Social Networking
B) Augmented Reality
C) Green IS
D) Online Analytical Processing (OLAP)
E) Digital Data Genesis

Question 13

When the actuator on the receiving of digital data generated by IT-enabled everyday objects is a person, this is considered what type of transaction?

A) M2M
B) P2M
C) M2P
D) P2P
E) MPM

Question 14

Which of the following is not one of the approaches described in the book as useful in analyzing the symbiotic relationship between physical activities and information?

A) Ubiquity
B) Uniqueness
C) Unison
D) Usability
E) Universality

Question 15

People who are able to be both creative and quantitatively oriented are valuable to organizations and are often referred to as what?

A) Supercrunchers
B) Analysts
C) Statisticians
D) CRM Engineers
E) Exacerbaters

Question 16

3D bar codes use radio identification to improve the monitoring and control of inventories.

Question 17

Business Intelligence is defined as the ability to gather and make sense of information about your business.

Question 18

Online Analytical Processing (OLAP) enables a knowledge worker to easily and selectively extract and view data from analytical databases.

Question 19

Customer Managed Interaction is the same as Customer Relationship Management, but applied to the business to business context

Question 20

Knowledge management systems are an extension of enterprise systems to the business to business context.

Question 21

Tacit knowledge is the type of knowledge that individuals possess but find difficult to articulate, codify, and transfer.

Question 22

Software as a Service (SaaS): A software delivery approach in which a provider hosts the application in its data centers and the customer accesses the

Question 23

Integrators are consulting firm that partners with an enterprise systems vendor and becomes a specialist in the implementation of the Enterprise System vendor's products.

Question 24

List and describe the three principal characteristics of Enterprise Systems

Question 25

Identify and describe two advantages of Enterprise Systems

Question 26

Identify and describe two limitations to Enterprise Systems

Question 27

Describe Enterprise Systems, including major characteristics and what problems are typically associated with their use.

Question 28

Define Open Source Applications, including their advantages and disadvantages.