Deck 1: Information Systems and the Role of General and Functional Managers

Question 1

When we witness content and processes becoming expressed and performed in digital form, we are in the presence of:

A) The digitization process
B) Declining cost of storage
C) End-user development
D) The increasing user friendliness of Information Technology
E) Convergence

Answer 1

The digitization process

Question 2

Programmers, network administrators, and webmasters all belong to the category of:

A) General managers
B) End-users
C) Analysts
D) Information systems professionals
E) Both A and B

Answer 2

Analysts

Question 3

A functional manager is a(n):

A) Knowledge worker in charge of an entire organization or business unit
B) Knowledge worker in charge of a functional area or team
C) Individuals with direct contact with software applications
D) Manager that sometimes act as an end-user
E) Both B and D

Answer 3

Knowledge worker in charge of a functional area or team

Question 4

What are some ways that today's managers are affected by new IT trends?

A) The amount of money available for them to spend on IT has increased.
B) Consumers are changing and become more tech-savvy.
C) New software programs reduce productivity and efficiency.
D) Human interaction is no longer needed.
E) Both A and B

Question 5

Which of the following is the reason why the use of IT and IS has increased dramatically in the last several years:

A) The increase in available processing power per dollar
B) The increase in the available storage capability per dollar
C) The decline in battery life
D) The increase in the network transmission costs
E) Both A and B

Question 6

Which is NOT a good reason for managers to be involved with the management of information systems?

A) Almost every aspect of business operations involves IT.
B) Available new technology can serve the growing and changing needs of a business at many different levels.
C) All employees will come in contact with the IT on a regular basis.
D) IT professionals do not make good CEOs and need to be managed.
E) To make sure that IT is used to support the business needs rather than having the business support IT needs.

Question 7

When the V.P. of marketing of the Grand Hotel is using his blackberry device to check emails while walking down the street, he is considered as:

A) A general manager
B) A functional manager
C) An end user
D) Both A and C
E) Both B and C

Question 8

We have identified a number of IT trends of managerial interest. Which of the following is not one of them:

A) Increasing processing power of microchips
B) Increasing storage capacity
C) Increasing sophistication of end-user
D) Increasing ubiquity of network access
E) We have identified all of the above as IT trends of managerial interest

Question 9

Why is it important for business and functional managers to collaborate and form partnerships with IT professionals?

A) Managers must make sound decisions about IS with the aid of IT experts
B) Managers must ensure that IT professionals have people to work with
C) It is fun to work with IT people who know all about the new IT gadgets
D) It is not important since IT design is the sole responsibility of IT people
E) Managers must work with everybody in the organization

Question 10

What are some ways today's managers are affected by new IT trends?

A) The amount of money they have to spend on IT has increased
B) Consumers are changing and become less tech-savvy
C) New forms of entertainment created
D) New software programs reduce productivity and efficiency
E) Human interaction is no longer needed

Question 11

The following are skills of a successful CIO except for:

A) Perpetually develop team/organization
B) Effectively manage change while in pursuit of maximum agility
C) Implementing IS to solve all business needs and issues
D) Raise the level of customer satisfaction
E) Matching technology to business need

Question 12

Why have we suggested that it is not enough for general or functional managers to hire good "IT people" and let them make information systems decisions?

A) Because software is increasingly easy to use
B) Because a truly "good IT person" does not exist
C) Because in general IT professionals have limited business training and knowledge
D) Because technology is increasingly complex
E) None of the above

Question 13

Which of the statements below is related to Moore's Law?

A) The costs of computer technology is continually declining.
B) The secondary storage capacity available per dollar doubles roughly every 24 months.
C) The speed of a network doubles roughly every 18 months.
D) The power available in new computer processors doubles roughly every 18 months.
E) The number of people that have access to the Internet will climb exponentially for the foreseeable future.

Question 14

Which of the following typically statements is false?

A) Many modern automobiles have as much computing power as a personal computer.
B) At least a quarter of the world's population has access to the Internet.
C) The power available in new computer processors has doubled roughly every 1-2 years since 1971.
D) The computational power available in an mainframe computer built in 1965 is expected to cost roughly a penny in less before the year2020.
E) As computer systems become more complex, they naturally become more difficult to use.

Question 15

Which of the following statements demonstrates the ubiquitous nature of the Internet?

A) The average age of Internet users is increasing.
B) The Internet is available to almost everyone, everywhere.
C) The price of storing information on the Internet is decreasing rapidly.
D) The processing power of the computers on the Internet doubles every year or two.
E) The analog methods that information has been stored is being gradually replaced with digital methods.

Question 16

The use of IT and IS has increased dramatically in the last several years for all of the following reasons: increase in processing power and storage capacity, decline in cost, shortened battery life, and steadily increasing storage cost.

Question 17

The rapid proliferation of easy-to-use computing devices has resulted in more digitization - the process by which content and processes become expressed and performed in digital form.

Question 18

General Managers are never end users.

Question 19

The CIO must have a broad understanding of how the company is positioned to execute its strategy

Question 20

Functional managers are often end users of IT systems

Question 21

The CIO should only be responsible about the IT department and IT professionals.

Question 22

IT is becoming accessible to more and more people

Question 23

How are general and functional managers different from end users?

Question 24

Articulate the difference between functional managers and end-users

Question 25

As a future manager, why is it important to not leave the management of Information Systems to the technology professional?

Question 26

Why is IT considered an enabler?

Question 27

Explain the role that the CIO plays in the business organization. Include discussion as to the qualifications and abilities that are typically necessary for a CIO to be successful and how this has changed in recent years.

Question 28

Explain why it is important for managers at all levels to be involved with decisions regarding the use and implementation of information system. Include discussion regarding what happens when they are not involved. Provide examples to support your statements.

Question 29

Explain the changes in recent years in society, especially with regard to in technology usage, as it relates to the steady increase in; available computing power, available storage capacity, and improved networking technology. Include examples of both what has happened and what these trends suggest for the the future.