Question 1

A financial information system (FIS) includes:&#10;A) accounts receivable management, accounts payable management, and fiscal reporting management.&#10;B) clinical systems management, accounts receivable management, and fiscal reporting management.&#10;C) accounts payable management, accounts receivable management, and clinical systems management.&#10;D) fiscal reporting management, accounts payable management, and clinical systems management.

Accepted Answer

FISs are not involved with the clinical management of care. Accounts receivable management, accounts payable management, and fiscal reporting management are financial management processes and included in an FIS.

Question 2

Financial reporting is a vital part of decision making in healthcare organizations. Which report would be used to show a snapshot of the bottom line?&#10;A) Balance sheet or statement of financial position&#10;B) Cash flow statements&#10;C) Assets, liabilities, and equity&#10;D) Income statement or statement of operations

Accepted Answer

Income statements reflect the following formula: revenue - expenses = profit. This is often referred to as the bottom line. The balance sheet, on the other hand, reflects an organization's assets, liability, and equity.

Question 3

Return on investment (ROI) in financial information systems (FISs) is challenging because:&#10;A) patient accounting is considered an intangible asset.&#10;B) FIS systems are very complex.&#10;C) FISs often lose money due to complexity.&#10;D) staff requires substantial training, which is very costly.

Accepted Answer

Decision makers may have a more challenging time realizing the return on investment or understanding the importance of the investment in FISs, since information technology software applications, such as patient accounting or revenue, are considered intangible assets.

Question 4

Materials management in the healthcare environment involves all of the following EXCEPT:&#10;A) inventory control of supplies and equipment.&#10;B) logistics management and pipelines.&#10;C) the operational management of items used in the delivery of patient care.&#10;D) the storage of pharmaceuticals.

Accepted Answer

Materials management is a subset within supply chain management that focuses on the storage, inventory and quality control, and operational management of supplies, pharmaceuticals, equipment, and other items used in the delivery of patient care or managing the patient care system. Logistics involves the flow of goods and services from the point of origin to the point of consumption and thus falls outside the realm of materials management.

Question 5

Open shift management:&#10;A) refers to a theory of peer-based leadership in which no single person is in charge.&#10;B) forecasts openings in the schedule using predictive models.&#10;C) refers to a form of scheduling expediency in which staff qualifications are not considered when making scheduling assignments.&#10;D) is a form of web-based self-scheduling.

Accepted Answer

Open shift management uses web-based technologies to allow employee self-scheduling. Other terms used include shift bidding systems. These systems allow employees to sign up for open shifts over the internet.

Question 6

When using the online billing and payment tool, which functions directly benefit the patient? (Select all that apply.)&#10;A) Self-management of open accounts&#10;B) Ability to pay outstanding balances&#10;C) Gives providers a dashboard to view critical clinical and financial information&#10;D) Secure communication on a 24/7 basis with the business office&#10;E) Ability to update address or demographic changes&#10;F) Automate the provider's day as much as possible

Accepted Answer

Self-management of open accounts, ability to pay outstanding balances, secure communication on a 24/7 basis with the business office, and ability to update address or demographic changes are components of the online billing and payment system that benefit patients. These functions benefit patients because patients can access the system to perform the listed functions at their convenience. Though they may indirectly benefit the patient, automating the provider's day and providing the provider with a dashboard view are direct benefits for the provider.

Question 7

The supply chain in healthcare includes: (Select all that apply.)&#10;A) transportation of supplies.&#10;B) storage of supplies.&#10;C) management of supplies.&#10;D) prediction of supplies used.&#10;E) marketing of new pharmaceuticals or procedures.

Accepted Answer

The healthcare supply chain includes the following processes: transportation of supplies, storage of supplies, and management of supplies. It does not include a prediction of the supplies used and is not part of a facility's marketing efforts.

Question 8

Supply charge capture is a process that: (Select all that apply.)&#10;A) helps make sure patients are charged for supplies used in the patient's care.&#10;B) helps to manage and inventory supplies.&#10;C) accounts for pharmaceutical supplies based on federal requirements.&#10;D) closely links the supply chain to the revenue management system.&#10;E) makes use of point-of-use technology to capture charges when supplies are used.

Accepted Answer

Often in healthcare settings supplies are used without being recorded or charged, causing the loss of millions of dollars in revenue each year. Supply charge capture, or supply cost capture, is a philosophy that promotes point-of-use technology and record keeping to ensure the use of supplies doesn't fall through the cracks.

Deck 7: Administrative Applications Supporting Healthcare Delivery