Deck 5: Managing Ethics and Social Responsibility

Question 1

Compensatory justice maintains that individuals should be compensated for the cost of their injuries by the party responsible and also that individual should not be held responsible for matters over which they have no control.

Answer 1

True

Question 2

Stakeholder mapping is a systematic way of identifying or prioritising the key stakeholders related to a specific issue or project based on their needs, expectations, importance and relative power.

Answer 2

True

Question 3

Going green has become a new business imperative and is driven by shifting social attitudes, new governmental policies, climate changes, and information technology (IT), which quickly spreads any news or a corporation's negative impact on the environment.

Answer 3

True

Question 4

Code of ethics, ethical structures and measures to protect whistleblowers are some of the organisational mechanisms implemented by managers to help employees and the organisation stay on an ethical footing.

Question 5

The research at St James Ethics Centre in Sydney has shown that the most pressing ethical issue facing executives in Australia is conflict between company ethics and foreign practices.

Question 6

The deep-seated set of principles that guides the organisation to develop its interdependence with its stakeholders, and grows through successive implementation of sustainable development practices is termed 'sustainability orientation'.

Question 7

To ensure long-term success for businesses, sustainable development practices should be strategically congruent with business - specifically, by contributing to the business strategic requirements of stakeholder support, efficiency and market edge.

Question 8

John has a chance to close a lucrative deal with a potential long-term customer for his company if he agrees to ship the products overnight although background checks of the customer have not been finalised. John is in a fix because the company requires a terrorist watchlist screening for all new customers before transacting business. John's situation is an example of?

A) ethical dilemma
B) corporate social responsibility
C) legal tussle
D) constructive criticism
E) the protective domain

Question 9

The decision by XYZ Group to pay employees' superannuation and income tax to the appropriate government departments falls within the domain of:

A) free choice
B) ethics
C) codified law
D) social responsibility
E) citizenship behaviour

Question 10

Normative ethics uses several approaches to describe values for guiding ethical decision making, these approaches include:

A) utilitarian approach
B) individualism approach
C) moral rights approach
D) justice approach
E) all of these choices

Question 11

Individuals who are able to act in an independent, ethical manner regardless of expectations from others inside or outside the organisation are said to be at which level of moral development?

A) level 1
B) level 2
C) postconventional level
D) conventional level
E) preconventional level

Question 12

MTN Inc. has a higher purpose besides just making money by focusing on employees, customers, suppliers, and the community as well as on shareholders; seeking to bring out the best in people; and fostering trust and respect. MTN has embraced the philosophy of __________________.

A) conscious capitalism
B) socialism
C) communism
D) oligopoly
E) monopoloy

Question 13

Dennis Walterman is the manager of the Accounting division at ATL Industries. The group of employees that he oversees has many issues. Morale is low, and there is a lot of infighting within the group. They easily get sidetracked with their work, and Dennis must constantly direct and oversee them to make sure they stay on task. Dennis has also caught a few of them instant messaging friends on their computers while they should be working. A couple of them have also been caught stealing supplies, and three of his employees have failed drug tests in the past month. Because of this, top management wants Dennis to monitor his employees' Internet use, keep an inventory of supplies on a regular basis, and give random drug tests every week.

-Which stage of moral development are Dennis' employees currently at?

A) preconventional
B) conventional
C) discretionary
D) post-conventional
E) traditional

Question 14

Dennis Walterman is the manager of the Accounting division at ATL Industries. The group of employees that he oversees has many issues. Morale is low, and there is a lot of infighting within the group. They easily get sidetracked with their work, and Dennis must constantly direct and oversee them to make sure they stay on task. Dennis has also caught a few of them instant messaging friends on their computers while they should be working. A couple of them have also been caught stealing supplies, and three of his employees have failed drug tests in the past month. Because of this, top management wants Dennis to monitor his employees' Internet use, keep an inventory of supplies on a regular basis, and give random drug tests every week.

-Research at the St James Ethics Centre in Sydney has shown that the most pressing ethical issues facing executives in Australia include the following except:

A) employment conflicts of interest
B) environmental issues
C) employees' family safety
D) sexual harassment
E) workplace safety

Question 15

Dennis Walterman is the manager of the Accounting division at ATL Industries. The group of employees that he oversees has many issues. Morale is low, and there is a lot of infighting within the group. They easily get sidetracked with their work, and Dennis must constantly direct and oversee them to make sure they stay on task. Dennis has also caught a few of them instant messaging friends on their computers while they should be working. A couple of them have also been caught stealing supplies, and three of his employees have failed drug tests in the past month. Because of this, top management wants Dennis to monitor his employees' Internet use, keep an inventory of supplies on a regular basis, and give random drug tests every week.

-The _______________________ orientation of a company helps business leaders make the connection between their sustainable development practices and pursuit of the distinctive character and strategic advantages of their businesses.

A) sustainability
B) profitability
C) growth
D) developmental

Question 16

The _______________________ contends that moral decisions are those that best maintain the rights of those people affected by them.

Question 17

Autocratic leadership and task accomplishment are associated with the _____________________ level of personal moral development.

Question 18

With respect to sustainability development, ____________________ refers to the range of sustainable development practices that makes a direct or indirect contribution to the company's financial performance.

Question 19

__________________ describes those practices that contribute to the company's market opportunities in terms of new markets, market share and profit opportunity.

Question 20

List the three generic strategic requirements that can be pursued by organisations to drive sustainable development as discussed in the text.

Question 21

What is ethics and does it relate to codified law and free choice?

Question 22

Define 'ethical dilemma' and give one cogent example of the phenomenon.

Question 23

What is the shared value approach to corporate social responsibility?

Question 24

What do the three Ps stand for?

Question 25

Explain the terms 'stakeholder' and 'stakeholder mapping' as used in the text. With this knowledge choose any large enterprise in the manufacturing sector, identify its stakeholders and categorise them in terms of importance.

Question 26

Explain ethical leadership, and identify and describe the primary organisational mechanisms that can be implemented to help employees and organisations stay on an ethical footing.