Deck 10: Communication Within the Decision-Making Process

Question 1

According to Galvin, communication is a symbolic, transactional process of creating and sharing ______.

A) stories
B) meanings
C) needs
D) problems

Answer 1

meanings

Question 2

The family systems theory refers to shared meanings as ______.

A) family rules
B) family needs
C) communication standards
D) the decision-making process

Answer 2

family rules

Question 3

Anything that detracts from the pure, intentional message in the communication process is ______.

A) hidden
B) a power struggle
C) noise
D) a distorter

Answer 3

noise

Question 4

According to Koerner and Fitzpatrick, the element of communication that involves shared meanings is ______.

A) encoding
B) feedback
C) interactivity
D) intersubjectivity

Question 5

According to Koerner and Fitzpatrick, how a family interacts with each other to get messages across is the focus of ______.

A) interactivity
B) intersubjectivity
C) encoding
D) decoding

Question 6

The communication standard where the family communicates in a proper or formal manner is known as ______.

A) cohesion
B) respect
C) politeness
D) discipline

Question 7

A form of power in family communication where a family member refuses to engage in conflict is known as ______.

A) blackmail
B) deception
C) guilt induction
D) withdrawal

Question 8

Brian is upset with his mother's decision to ground him after he was caught lying. He refused to speak to her all evening and did not give her his usual goodnight kiss. Brian is using what kind of resources to increase his power over her?

A) cognitive
B) affective
C) normative
D) personal

Question 9

Bill and Suzanne are having a conflict that has become a contest between them. Fitzpatrick would view this interaction as ______.

A) submissive symmetry
B) complementary interaction
C) competitive symmetry
D) neutralized symmetry

Question 10

A state of disagreement or disharmony is known as ______.

A) conflict
B) communication
C) manipulation
D) stress

Question 11

According to the text, a major source of conflict in marriages is ______.

A) unhealthy personal habits
B) job commitment
C) money
D) children

Question 12

According to Kranichfeld, resolution of family resource conflicts can result in all outcomes EXCEPT ______.

A) agreement
B) bargaining
C) coexistence
D) power

Question 13

According to Kranichfeld, when differences between family members about resources cannot be resolved, they will be accepted and the family will ______.

A) continue to fight
B) coexist with each other
C) disintegrate and become distant emotionally
D) develop defense mechanisms to cope

Question 14

The fastest growing technology in history is the ______.

A) cell phone
B) telephone
C) television
D) computer

Question 15

Access to information on the Internet can be beneficial to families in the decision-making process unless ______.

A) the family includes young children
B) the available information is overwhelming
C) they cannot afford the Internet service
D) it is too time-consuming

Question 16

What makes the Internet different from other forms of media is its ______.

A) ability to foster family relationships
B) cost
C) interactivity
D) danger of attracting sexual predators

Question 17

Computer use depletes certain kinds of family resources. An example would be ______.

A) time
B) natural resources
C) money
D) energy

Question 18

One of the concerns that parents have for their children in using the Internet is ______.

A) cost
B) interactivity
C) credibility of sources
D) danger of attracting sexual predators

Question 19

Family structure, race, and income influence computer ownership and contributes to a phenomenon known as ______.

A) micro-coordination
B) digital divide
C) complementary interaction
D) competitive symmetry

Question 20

Decisions to use technology are not only complex but are also ______.

A) too expensive for the average family
B) dynamic or ever-changing
C) impossible to make
D) made by the next generation

Question 21

The family systems theory refers to shared understanding as family rules.

Question 22

Communication is a very simple process.

Question 23

The communication process is continuous and always changing.

Question 24

Interactivity is the element of communication that involves shared meanings.

Question 25

Communication distorters convince the sender and/or the receiver that the message sent has a hidden meaning.

Question 26

In arguments, husbands set the emotional tone, escalating or de-escalating the conflict by using verbal and nonverbal messages.

Question 27

Power is an important element in family communication.

Question 28

In a society where the traditional family is valued, cognitive resources would identify the person in the family with the most power.

Question 29

According to Fitzpatrick, a complementary interaction reflects the desire for a win-win outcome.

Question 30

Not all communication in the family is positive.

Question 31

Conflict resolution is the negotiation of conflict towards a positive goal.

Question 32

The most harmful conflicts with a family are interpersonal.

Question 33

In the early days of television, people believed that the television would harm the family.

Question 34

The telephone was the first electronic media in the home.

Question 35

Children and adolescents own and use over 50% of the cell phone in the United States.

Question 36

The computer was originally used in the home as a time-saving device.

Question 37

Parents underestimate the amount of time children use the computer for entertainment.

Question 38

Advertising and selling goods on the Internet do not affect children and adolescents.

Question 39

The digital divide refers to the gap between technology in the United States and the rest of the world.

Question 40

What is the difference between overt and covert levels of family rules?

Question 41

Give an example of the "noise" that can interrupt the communication process.

Question 42

What is intersubjectivity?

Question 43

What is interactivity?

Question 44

Give an example of how a filter is used when a misunderstanding occurs.

Question 45

According to Tannen, what is the difference between report talk and rapport talk?

Question 46

Name two communication standards that your family has and give an example of each.

Question 47

Explain the resource theory of family power.

Question 48

Explain how the principle of least interest affects a marriage.

Question 49

Explain two reasons finances cause problems for families.

Question 50

Explain why television has become more of an individual activity.

Question 51

Explain the difference between micro-coordination and hyper-coordination of cell phone communication.

Question 52

Discuss the lack of boundaries that cell phones have created between public and private space.

Question 53

What marketing strategy has been used to get parents to buy a computer for their children?

Question 54

What is the difference between how parents and children view the purpose of the Internet?

Question 55

What makes the Internet different from other forms of media such as radio or television?

Question 56

Name the six parental concerns for Internet use and children.

Question 57

What three factors contribute to the digital divide for families?

Question 58

According to Wartella and Jennings, what should families focus on in the debate about the impact of any new media?

Question 59

Explain the steps in the communication process using an example of communication between married partners.

Question 60

Outline the differences between the way that men and women communicate. Include the way they convey information and solve conflicts.

Question 61

Discuss the concept of the two types of communication orientations for families. Give examples of the four types of family communication patterns that emerge from these two types.

Question 62

Analyze the advantages and disadvantages of technology for families.

Question 63

Examine the impact of the digital divide for families. Include a discussion of those who are affected the most and predict what will happen to this divide in the future.