Deck 8: Team Leadership and Self-Managed Teams

Question 1

Team leaders must be good at interpersonal demands.

Answer 1

True

Question 2

Team performance and cohesion are generally related.

Answer 2

True

Question 3

The three types of team interdependence include pooled, sequential, and individual.

Answer 3

False

Question 4

Diversity within a team reduces groupthink.

Question 5

All diverse teams perform well.

Question 6

Matching members with the right assignments is a top management activity that can enhance activity.

Question 7

More companies today are gaining competitive advantages based on knowledge rather than physical or financial resources..

Question 8

People tend to generate more creative solutions when they are motivated by intrinsic as well as extrinsic rewards.

Question 9

In self-managed teams, members interchange roles frequently.

Question 10

Only the leader of SMTs needs to have good problem solving skills, the other members just need to be effective contributors.

Question 11

Team effectiveness is the achievement of four performance outcomes, including all but which of the following?

A) innovation/adaptation
B) deadlines
C) quality
D) job satisfaction
E) employee satisfaction

Question 12

Organization's roles in creating effective teams include all of the following EXCEPT:

A) rigid task structure
B) top management's unconditional support
C) adequate information and other resources
D) competent team leadership

Question 13

Top management activities that can enhance creativity include providing teams with:

A) appropriate recognition and rewards
B) adequate resources
C) flexibility and a minimum amount of structure
D) all of the answers are correct

Question 14

__________ have something to say about everything and like to dominate the discussion. They can cause intragroup problems such as low cohesiveness and conflicts.

A) Talkers
B) Wanderers
C) Bored people
D) Arguers

Question 15

The benefits of self-managing teams include:

A) a stronger sense of commitment
B) lower turnover and absenteeism
C) improved quality and efficiency
D) all of the answers are correct

Question 16

All of the following are factors that influence SMT effectiveness EXCEPT:

A) organizational support
B) characteristics of team members
C) environment
D) team norms

Question 17

A shared belief that individuals hold about a group is known as:

A) team potency
B) team effectiveness
C) team cohesiveness
D) none of the answers are correct

Question 18

Identify and describe any team you have been a member of, or know about otherwise, that has a strong norm of teamwork that all members buy into. What role did the team leader play in making this possible?

Question 19

Why does a self-managed team need a strong and experienced facilitator?

Question 20

What are four top management activities that help support team creativity?

Question 21

What are four team leader activities that help support team creativity?

Question 22

APPLYING THE CONCEPT

-The manager overseeing Brooke's team is constantly checking on them to make sure they are doing the job according to proper company procedures. This manager is failing to employ which strategy of managing creative teams?

A) quality resources
B) recognition and rewards
C) flexibility
D) free time

Question 23

APPLYING THE CONCEPT

-A team with no manager but rather shared leadership is described as:

A) functional
B) cross-functional
C) self-managed

Question 24

Think of a past or present job. Based on your knowledge of the distinction between a group and a team, would you say you were part of a team or a group? Explain.

Question 25

Identify a team you were or are a part of and describe the advantages that you derived from being a member of the team.

Question 26

Based on Self-Assessment 1, list some things that a team could do to improve its level of teamwork. Use experiences associated with a present or past job.

Question 27

Recall a team you have worked with that you would characterize as effective. What role(s) did your leader and/or organization play in making the team effective?

Question 28

Think of a work situation in which you were required to do a lot of creative thinking, or in which your job required doing a lot of very creative things. In what ways did the organization and your immediate supervisor or leader facilitate or hinder your effectiveness? Use the discussion of top management and the team leader's roles in facilitating creativity as your guide.

Question 29

Recall any experience you have had or currently have, working with individuals from disciplines or technical specialties different from yours. How did you get along with these individuals? Describe the positives and negatives of your experience.

Question 30

Recall a present or past job. Describe what type of team you are in or have been in-functional, cross-functional, or self-managed.

Question 31

Recall a team decision that you were a part of, and describe the team leader's role during the process leading up to the final decision. Would you characterize the leader's role as belonging to the leader-centered or group-centered approach to decision making?.

Question 32

Based on your own self-assessment, how many of the team member characteristics discussed will apply to you?

Question 33

Describe the effectiveness of the SMT or other team you selected for Work Application 11.

Question 34

Have you worked in a team in which former managers have been reassigned to function simply as members of the team? What was your experience with the behavior and attitude of these former managers in their new role as team members?