Deck 7: Leaderfollower Relations

Question 1

According to the team building view of the dyadic approach, leaderships can aspire to build positive relationships with all group members, not just a few special individuals.

Answer 1

True

Question 2

According to the focus of the systems and networks view of the dyadic approach, a larger network of participants can be included by creating positive dyadic relationships across traditional boundaries.

Answer 2

True

Question 3

The Pygmalion effect occurs when selected group members demonstrate loyalty, commitment, dedication, and trust, and as a result, win the liking of superiors who subsequently give them higher performance ratings.

Answer 3

True

Question 4

A positive Pygmalion effect can lead to positive satisfaction and career development.

Question 5

Position sources of power include knowledge, expertise, effort, and persuasion.

Question 6

Personal sources of power include information, location, and access.

Question 7

For effective followership, raise issues and concerns when necessary.

Question 8

What type of relationship includes mutual trust, exchange, and loyalty?

A) between group
B) high closeness
C) in-group
D) out-group

Question 9

The Pygmalion effect occurs when followers demonstrate all the following EXCEPT:

A) loyalty
B) high self-concept
C) commitment
D) trust

Question 10

__________ occurs when selected group members demonstrate, loyalty, commitment, dedication and trust, and as a result, win the liking of superiors whom subsequently give them higher performance ratings.

A) An LMX relationship
B) locus of control
C) The Pygmalion effect
D) none of the answers are correct

Question 11

Guidelines for effective leader feedback includes all the following EXCEPT

A) stay calm and professional
B) build confidence
C) follow up
D) withhold information

Question 12

The __________ follower is an active, but unassertive, noncritical thinker.

A) alienated
B) conformist
C) passive
D) effective
E) pragmatic

Question 13

The __________ follower exhibits of little of all four styles-depending of which style fit with the prevailing situation.

A) alienated
B) conformist
C) passive
D) effective
E) pragmatic

Question 14

The __________ follower is both an independent, critical thinker and a very active member in the group.

A) alienated
B) conformist
C) passive
D) effective

Question 15

Which of the following is NOT a guideline for effective leader feedback?

A) stay calm
B) be specific in stating performing deficiency
C) ask for suggestions
D) set double standards

Question 16

Followership recommendations include which of the following?

A) show appreciation
B) seek feedback
C) keep leader informed
D) all of the answers are correct

Question 17

Possibilities of what not to delegate include all of the following EXCEPT:

A) crises
B) personnel matters
C) activities delegated to you personally
D) technical matters

Question 18

Explain the emphasis of the team building view of the dyadic approach.

Question 19

APPLYING THE CONCEPT

-You are part of a new project that just started in your department. You are lost and confused as to what you are suppose to be doing, so you went to talk to your manager on what to do. What guideline for effective followership is implied in this example?

A) offer support to leader
B) take initiative
C) play counseling and coaching roles to leader when appropriate
D) raise issues and/or concerns when necessary
E) seek and encourage honest feedback from the leader
F) clarify your role and expectations
G) show appreciation
H) keep the leader informed
I) resist inappropriate influence of leader

Question 20

APPLYING THE CONCEPT

-A new manager has been appointed to lead your division and you, as the senior employee, have been filling her in on how things are done in your department. What guideline for effective followership are you employing in assisting your new leader?

A) offer support to leader
B) take initiative
C) play counseling and coaching roles to leader when appropriate
D) raise issues and/or concerns when necessary
E) seek and encourage honest feedback from the leader
F) clarify your role and expectations
G) show appreciation
H) keep the leader informed
I) resist inappropriate influence of leader

Question 21

APPLYING THE CONCEPT

-Employees in your department have not been following safety rules as they should. The manager has not done anything about it, so you have decided to talk to him about it. What guideline for effective followership are you using?

A) offer support to leader
B) take initiative
C) play counseling and coaching roles to leader when appropriate
D) raise issues and/or concerns when necessary
E) seek and encourage honest feedback from the leader
F) clarify your role and expectations
G) show appreciation
H) keep the leader informed
I) resist inappropriate influence of leader

Question 22

APPLYING THE CONCEPT

-Your manager gave you a new assignment that you dearly wanted and you thanked him immensely for his kindness and confidence in you. Your reaction represents what recommended guideline for effective followership?

A) offer support to leader
B) take initiative
C) play counseling and coaching roles to leader when appropriate
D) raise issues and/or concerns when necessary
E) seek and encourage honest feedback from the leader
F) clarify your role and expectations
G) show appreciation
H) keep the leader informed
I) resist inappropriate influence of leader

Question 23

APPLYING THE CONCEPT

-Your manager hinted about having a sexual relationship with you; however, you reminded her that you were happily married. Clearly and calmly, you inform her that you were not interested and asked her not to bring up the topic again. The guideline for effective followership that you employed in this situation is:

A) offer support to leader
B) take initiative
C) play counseling and coaching roles to leader when appropriate
D) raise issues and/or concerns when necessary
E) seek and encourage honest feedback from the leader
F) clarify your role and expectations
G) show appreciation
H) keep the leader informed
I) resist inappropriate influence of leader

Question 24

Recall a work unit or organization you worked at that had both in-groups and out-groups. Describe some of the ways in which the manager's behavior and actions toward in-group and out-group members varied.

Question 25

Recall an occasion when you had the opportunity to make a positive first impression on your manager. Describe what tactics you employed and their effect on your manager.

Question 26

Recall two leaders you have worked with over a period of time. Identify specific attributes that would describe the true nature of your relationship with these leaders. Identify one leader with whom you feel you had a high-quality relationship, and one with whom you had a low-quality relationship. What attributes describe the high-quality and the low-quality relationship with each of these leaders?

Question 27

Recall a work situation where you were required to do something that was beyond your employment contract. How did you respond to your manager's request, and what consequences did it have on your relationship with him or her?

Question 28

Identify a particular leader-follower working relationship that you have had with a manager. To what extent did the Pygmalion effect play a role in the quality of this relationship. How did it affect your career development within the organization?

Question 29

Give examples of how you, or someone you worked with, implemented three of the nine guidelines to effective followership.

Question 30

Recall a work-related incident when you felt more qualified to do the job than your boss because of your education and experience. Describe how this characteristic enabled you to influence your boss?

Question 31

Recall the last time you were evaluated on the job by your manager. Describe how you felt at the end of the session. What factors accounted for your feelings? See if some of the factors discussed in this section apply in your particular situation.

Question 32

Describe an obstacle to delegation, or sign of delegating too little, that you have observed on the job.

Question 33

Write your plan for improving your LMX relationship and followership.