Deck 8: Supply Chain Management

Question 1

______ management is the design and management of flows of products, information, and funds throughout the network of all entities involved in producing and delivering a finished product to the final customer.

A) Operations
B) Marketing
C) Supply chain
D) Financial

Answer 1

Supply chain

Question 2

______ supply chain management is the strategic, transparent integration of an organization's social and environmental goals into the systemic coordination of inter-organizational business processes to promote long-term economic performance.

A) Adversarial
B) Traditional
C) Limited
D) Sustainable

Answer 2

Sustainable

Question 3

The Lean and Green Supply Chain is a decision framework developed by the EPA to help companies implement sustainable innovation. The framework includes identifying environmental impacts, opportunities to ______ those impacts, and the benefits of doing so.

A) Exploit
B) Reduce
C) Externalize
D) Increase

Answer 3

Reduce

Question 4

Supply chain activities are relevant to climate change because over 80% of a company's ______ flows from its supply chains rather than internal operations.

A) Carbon footprint
B) Revenue
C) Overhead
D) Variability

Question 5

According to the Greenhouse Gas Protocol, carbon emissions from a manufacturing company's ______ activities should be reported as Scope 3 Emissions.

A) Operating plants
B) Electricity supplier
C) Supply chain
D) Corporate offices

Question 6

______ supply chains can absorb system shocks from environmental disasters in order to avoid supply chain disruptions and resume normal operations.

A) Resilient
B) Vulnerable
C) First tier
D) Second tier

Question 7

Lack of transparency and supplier visibility are two of the least ______ supply chain risks.

A) Concerning
B) Challenging
C) Effectively managed
D) Likely

Question 8

Fragmentation along the value chain, extensive subcontracting, and lack of information-sharing some of the least ______ supply chain risks.

A) Important
B) Expensive
C) Likely
D) Effectively managed

Question 9

______ is defined in the ISO 9000 series standard for quality management as "the ability to retrace the history, use or location of an entity by means of recorded identification."

A) Surveillance
B) Traceability
C) Reporting
D) None of the above

Question 10

The Sustainability Consortium developed a standardized framework for ______ throughout product supply chains, called the Sustainability Measurement and Reporting System.

A) Communicating information
B) Enhancing transparency
C) Enabling life-cycle assessment
D) All of the above

Question 11

By 2030, every sector will see increased water demand, and there will be an estimated 40% global ______ of water supply.

A) Increase
B) Shortfall
C) Recycling
D) Reuse

Question 12

Increased water-related costs will directly impact material processing companies, but these costs ______ impact upstream businesses and consumers.

A) Will
B) Positively
C) Hardly
D) Never

Question 13

Social issues in sustainable supply chain management, such as human trafficking or child labor, have so far received ______ attention from academic researchers when compared to environmental issues.

A) Less
B) More
C) Equal
D) No

Question 14

Companies that participate in the United Nations Global Compact should demonstrate respect for ______ by providing adequate accountability and effective redress when people are injured by business activities.

A) Women and children
B) Human rights
C) Minorities and indigenous peoples
D) All of the above

Question 15

Five percent of the approximate 1.5 billion children in the world are involved in ______ labor.

A) Hazardous
B) Age-appropriate
C) Permissible
D) Agricultural

Question 16

______ costs measure the social, economic, and environmental impacts of a product throughout its entire supply chain.

A) Inventory
B) Transportation
C) Life cycle
D) Disruption

Question 17

Life cycle assessment calculates the adverse impacts associated with resource extraction, processing, manufacturing, distribution, consumption, and ______.

A) Disposal
B) Marketing
C) Product innovation
D) Wear-and-tear

Question 18

The industrial waste byproduct of cradle-to-cradle design can ______ the environment.

A) Improve
B) Outlast
C) Deplete
D) Overburden

Question 19

According to a study of cellular phone manufacturers by The Ecology Center, ______ of the cell phones tested contained toxic chemicals.

A) None
B) Half
C) All
D) Less than half

Question 20

Sustainable product packaging, such as Nestlé Waters North America's Eco-Shape bottle, use ______ material when compared to conventional packaging, which reduces environmental impacts while saving bottlers money.

A) More
B) Less
C) Imported
D) Synthetic

Question 21

______ describes food product containers which can retard oxygen migration and preserve food in order to reduce food waste, prevent foodborne illnesses, increase shelf life, and increase distribution channels.

A) Active packaging
B) Heavy plastic
C) Hydro-wrap
D) Organic lining

Question 22

Nike developed the New Source Selection Process to help determine whether to ______ a new factory by evaluating, selecting, and monitoring suppliers according to sustainability criteria.

A) Open
B) Close
C) Divest
D) Acquire

Question 23

Supply chain masters such as Unilever rely on audits and third-party certifications to ensure ______ meet certain standards of social and environmental performance.

A) Overseas suppliers
B) Domestic warehouses
C) Inventory managers
D) Consumers

Question 24

Steps to Responsible Growth is the home-improvement retailer Kingfisher's process design improvement program that consists of ______ across all divisions of the company and action items to undertake in order to meet corporate sustainability policy.

A) Incentives
B) Promotions
C) Formal evaluations
D) Third-party certification

Question 25

Logistics is the ______ and storage of material inventories throughout the supply chain so that everything is in the right place at the right time.

A) Movement
B) Identification
C) Preservation
D) Labeling

Question 26

______ is the discipline that manages the flow of products and materials upstream from consumers back toward manufacturers and suppliers.

A) Facilities management
B) 3PL
C) Reverse logistics
D) Six Sigma

Question 27

Sustainable ______ goes beyond managing retrieval of defective or returned products by "closing the loop" through reuse and recycling of returned product materials.

A) Operations management
B) Reporting and disclosure
C) Warehousing
D) Reverse logistics

Question 28

______ is the function of logistics responsible for providing the physical means by which products and materials are moved through a supply chain.

A) Storage
B) Transportation
C) Marketing
D) Facilities management

Question 29

______ is the choice of where capital assets will be situated and where corporate activities will be take place.

A) Reverse logistics
B) Distribution
C) Inventory management
D) Facility location

Question 30

Factor rating is a ______ optimization tool that involves evaluating multiple alternative locations based on a number of relevant factors.

A) Reverse logistics
B) Marketing
C) Facility location
D) Facility maintenance

Question 31

Proximity to stores, access to highways, labor availability, taxes, building cost, and environmental impacts are all variables included in ______.

A) Proximate output
B) Factor rating
C) Scope of loss
D) Life-cycle assessment

Question 32

Traditional supply chain management concerns the ______ between external suppliers, manufacturing plants, distributors, retailers, and customers.

A) Relationship
B) Competition
C) Differences
D) Lawsuits

Question 33

Sustainable supply chain management must address a greater array of ______ than traditional supply chain management.

A) Products
B) Product returns
C) Suppliers
D) Stakeholders

Question 34

______ are companies that provide raw materials and components to producers or manufacturers.

A) Suppliers
B) Retailers
C) Third-party management
D) Naturalites

Question 35

______ are companies that transform raw materials into finished products.

A) Retailers
B) Suppliers
C) Manufacturers
D) 3PLs

Question 36

Companies that receive product shipments in bulk from manufacturers at centralized storage locations, and in turn, supply smaller batches to retailers are called ______.

A) Distributors
B) Disaggregates
C) Merchant middle class
D) Facilities managers

Question 37

Companies that sell to end users of products are called ______.

A) Suppliers
B) Distributors
C) Manufacturers
D) Retailers

Question 38

Retail ______ are the typical final consumer in a supply chain.

A) Dispensaries
B) Vendors
C) Providers
D) Customers

Question 39

Supply chain trends show a move away from agnostic outsourcing towards long-term partnerships involving ______ between supply chain masters and suppliers.

A) Collaboration
B) Competition
C) Shared cost creation
D) Divestiture

Question 40

______ describes the situation where the line between supplier and buyer is blurred by treating the supply arrangement as if both parties were part of the same operation, or as if they were co-owned.

A) Restructuring
B) Dissolution and merger
C) Shared value creation
D) Reverse logistics

Question 41

Nestlé's Creating ______ is a supply chain program intended to promote rural development to benefit cocoa suppliers and local communities.

A) Green Farms
B) Eco-Friendly Beans
C) Urban Farms
D) Shared Value

Question 42

Consumer-facing retailers are ______ dictating to suppliers their own environmental performance requirements for content and packaging.

A) No longer
B) Increasingly
C) Discouraged from
D) Prohibited from

Question 43

Non-profit environmental advocacy organizations use a ______ approach to industry relations.

A) Adversarial
B) Collaborative
C) Litigious
D) Mixed

Question 44

Non-profit organizations can offer credibility to business through collaboration, such as ______ expert analysis of sustainability initiatives.

A) Partisan
B) Uninformed
C) Impartial
D) Expensive

Question 45

Supply chain managers must certify ______ with government regulations from first tier to n-tier suppliers.

A) Competition
B) Lobbying
C) Reverse logistics
D) Compliance

Question 46

The ______ disaster was a building collapse in Bangladesh that constituted the largest disaster in the history of the garment industry.

Question 47

In order to promote transparency throughout a supply chain, managers can employ ______ measures, defined in the ISO 9000 series standard for quality management as "the ability to retrace the history, use or location of an entity by means of recorded identification."

Question 48

Companies that participate in the United Nations Global Compact are expected to provide adequate accountability and redress in the event that business activities cause ______ violations.

Question 49

Of the approximate 1.5 billion children in the world, about ______% were involved in age-inappropriate child labor.

Question 50

______ is the process of moving products upstream from the customer back toward manufacturers and suppliers. This is the opposite direction from how materials typically flow through a supply chain.

Question 51

Explain the relationship between cradle-to-cradle design and sustainable reverse logistics.

Question 52

Explain the concept of shared value creation and distinguish from traditional supplier relations.

Question 53

Explain the water-related risks to raw material producers, suppliers, direct operations, and product users.

Question 54

Evaluate the state of global supply chains in terms of sustainable performance.

Question 55

Describe the significance of the Rana Plaza Disaster.