Question 1

The health team sends and receives messages. This is:&#10;A) gossip.&#10;B) communication.&#10;C) reporting.&#10;D) resolving conflict.

Accepted Answer

Communication is the process of sending and receiving messages.

Question 2

Which promotes communication?&#10;A) Giving lengthy detailed information&#10;B) Giving information in the reverse order from when the events occurred&#10;C) Presenting facts&#10;D) Talking about two subjects at once

Accepted Answer

Presenting facts promotes clear and effective communication by providing accurate and straightforward information that can be easily understood and acted upon.

Question 3

Which statement about medical records is correct?&#10;A) The record is kept confidential except when family members request information.&#10;B) They are legal documents.&#10;C) They are used to communicate information to the media.&#10;D) All center staff can access them.

Accepted Answer

Medical records are considered legal documents that can be used in court to prove care was provided. They contain sensitive patient information and are protected by laws such as HIPAA in the United States, ensuring confidentiality and limiting access to authorized personnel only.

Question 4

Nursing centers have policies about medical records. Policies generally cover which of the following?&#10;A) Medical terms&#10;B) Guidelines on cursive writing or printing&#10;C) Signing entries&#10;D) Billing and accounts receivable

Accepted Answer

Policies about medical records typically include guidelines on signing entries to ensure accountability and traceability of information.

Question 5

You are reporting to the nurse. You should do which of the following?&#10;A) Be prompt, thorough, and accurate.&#10;B) State what the person was wearing.&#10;C) State who had visited the patient today.&#10;D) Report what coworkers did.

Accepted Answer

Being prompt, thorough, and accurate ensures that the nurse receives all necessary information to provide proper care, making it the correct approach to reporting.

Question 6

Anyone who reads your charting should know which of the following?&#10;A) What you overheard&#10;B) What the visitor did&#10;C) What your coworkers did&#10;D) The person's response

Accepted Answer

In medical and healthcare settings, charting should focus on documenting the patient's responses, conditions, and the care provided. It's essential for ensuring continuity of care and legal documentation. Information about what was overheard, visitors' actions, or coworkers' activities is generally considered irrelevant unless it directly impacts the patient's care or condition.

Question 7

The center allows you to record on charts. Which is correct?&#10;A) Pencil is preferred when recording.&#10;B) Only center-approved abbreviations are used.&#10;C) Errors are erased.&#10;D) Abbreviation of name and title is acceptable.

Accepted Answer

Only center-approved abbreviations ensure consistency and accuracy in documentation, which is crucial in a professional setting like a center that allows chart recording. Other options like using pencil, erasing errors, or abbreviating names and titles could compromise the integrity and permanence of the records.

Question 8

When recording, you should do which of the following?&#10;A) Write quickly, using your own abbreviations.&#10;B) Use correct spelling, grammar, and punctuation.&#10;C) Skip lines.&#10;D) Record what you did yourself as well as your coworkers.

Accepted Answer

Using correct spelling, grammar, and punctuation ensures clarity and professionalism in records.

Question 9

You are charting changes in the person's condition. You also need to chart which of the following?&#10;A) That you informed the resident's visitors of the changes&#10;B) What you told the resident about the changes&#10;C) When you reported the changes to the nurse&#10;D) When you called the doctor about the changes

Accepted Answer

You need to document when you reported the changes to the nurse as it is part of the communication and care process, ensuring that the healthcare team is informed and can take appropriate action.

Question 10

Which term means &#34;before, forward, or in front of&#34;?&#10;A) Ante&#10;B) Dist&#10;C) Medial&#10;D) Post

Accepted Answer

"Ante" is a prefix meaning "before, forward, or in front of."

Question 11

Which statement about computer use in the nursing center is correct?&#10;A) You should share your password with coworkers.&#10;B) You should use texting lingo and abbreviations that you recognize.&#10;C) You should prevent others from seeing what is on the screen.&#10;D) You should multi-task by paying your bills online when not caring for a resident.

Accepted Answer

The answer of Which statement about computer use in the...

Question 12

A phone message should contain which of the following?&#10;A) Number of phone rings before answered&#10;B) Caller's Social Security number&#10;C) Date and time&#10;D) Length of call

Accepted Answer

The answer of A phone message should contain which of...

Deck 4: Communicating With the Health Team