Deck 8: Assessment of Conversational Fluency and Communication Difficulties

Question 1

Prolonged silence and frequent interruptions are characteristics of a fluent conversation.

Answer 1

False

Question 2

A equal mean length turn ratio (MLT ratio) is often characteristic of fluent conversations.

Answer 2

True

Question 3

Questionnaires are the most straightforward procedure used to assess communication needs.

Answer 3

False

Question 4

You should reveal your passion and commitment to your job during a patient interview.

Question 5

Daily logs can provide information about an individual's specific aural rehabilitation needs.

Question 6

The success of a group discussion depends on the individuals participating.

Question 7

TOPICON should only be used as an assessment tool.

Question 8

Unstructured conversations can be assessed formally.

Question 9

Ratings are not a good way to assess the overall fluency of an unstructured communication interaction.

Question 10

Dyalog can be used to record the silence in a conversation.

Question 11

It is important that the hearing professional does not overwhelm the patient with assessment procedures.

Question 12

An individual with hearing loss is more likely to have high conversational fluency with:

A) their speech and hearing professional
B) their neighbor
C) a store clerk
D) an orthopedic surgeon

Question 13

Which of the following procedures for measuring conversational fluency and communication needs is quick and easy to administer?

A) daily log
B) interview
C) audiogram
D) questionnaire

Question 14

What is a disadvantage of using an interview to assess conversational fluency and communication needs?

A) may miss specific information
B) can be time-consuming to score
C) can be a reactive procedure
D) difficult to quantify information

Question 15

Self-monitoring can be a/an procedure

A) inactive
B) interactive
C) reactive
D) none of the above

Question 16

What provides a forum for class members to discuss communication issues?

A) daily logs
B) group discussion
C) questionnaires
D) TOPICON

Question 17

Which of the following would probably not be identified in a group discussion on communication needs.

A) maintenance of a new hearing aid
B) feelings of isolation
C) inability to manage communication breakdowns
D) telephone difficulties

Question 18

Which of the following is not a typical procedure of a group discussion.

A) asking questions that will engage discussion.
B) establishing rules
C) recording remarks on a whiteboard or overhead projector slide
D) allowing one or two members to dominate the discussion

Question 19

Which is an example of a structured communication interaction?

A) Quest?AR
B) Dyalog
C) turn-taking
D) LIFE

Question 20

What is typically used when assessing an unstructured communication interaction?

A) TOPICON
B) questionnaire
C) daily log
D) audio/video recordings

Question 21

A/An _________ begins when one communication partner begins to speak.

Question 22

_______ often index the sharing of speaking time with a measure called mean length turn ratio (MLT ratio).

Question 23

A/An_________ is an abstract or general idea that is inferred from a constellation of measures or forms a group of specific instances.

Question 24

When using a/an _________ to assess communication needs, it is possible to miss communication problems that are specific to an individual.

Question 25

Qualitative information is elicited through________ questions.

Question 26

__________ questions are used to gather quantitative information.

Question 27

When completing a/an report _________ individuals monitor their behaviors and provide a self-report.

Question 28

___________ are simulated conversations used to reflect a patient's communication difficulties.

Question 29

To ensure that a breakdown will occur during a conversation use a/an _____________.

Question 30

_____________ is a computer-based technique of assessing conversations.

Question 31

Match each purpose with its self-report questionnaires:

-Measures the communication abilities of adults who have prelingual deafness.

A) Communication Profile for the Hearing Impaired (CPHI)
B) Amsterdam Inventory for Auditory Disability and Handicap
C) Communication Self-Assessment Scale Inventory for Deaf Adults (CSDA)
D) Open-ended Problems questionnaire
E) Client Oriented Scale of Improvement (COSI)
F) Hearing Handicap and Disability Inventory (HHDI)
G) Hearing Attitudes in Rehabilitation Questionnaire (HARQ)
H) Abbreviated Profile of Hearing Aid Benefit (APHAB)
I) Hearing Coping Assessment (HCA)
J) International Outcomes Inventory: Alternative Interventions (IOI-AI)

Question 32

Match each purpose with its self-report questionnaires:

-Identifies up to five areas of listening difficulty and the degree of benefit obtained compared to that expected for similar persons in similar situations.

A) Communication Profile for the Hearing Impaired (CPHI)
B) Amsterdam Inventory for Auditory Disability and Handicap
C) Communication Self-Assessment Scale Inventory for Deaf Adults (CSDA)
D) Open-ended Problems questionnaire
E) Client Oriented Scale of Improvement (COSI)
F) Hearing Handicap and Disability Inventory (HHDI)
G) Hearing Attitudes in Rehabilitation Questionnaire (HARQ)
H) Abbreviated Profile of Hearing Aid Benefit (APHAB)
I) Hearing Coping Assessment (HCA)
J) International Outcomes Inventory: Alternative Interventions (IOI-AI)

Question 33

Match each purpose with its self-report questionnaires:

-Measures the disability associated with hearing loss and the amount by which use of hearing aids reduces the disability.

A) Communication Profile for the Hearing Impaired (CPHI)
B) Amsterdam Inventory for Auditory Disability and Handicap
C) Communication Self-Assessment Scale Inventory for Deaf Adults (CSDA)
D) Open-ended Problems questionnaire
E) Client Oriented Scale of Improvement (COSI)
F) Hearing Handicap and Disability Inventory (HHDI)
G) Hearing Attitudes in Rehabilitation Questionnaire (HARQ)
H) Abbreviated Profile of Hearing Aid Benefit (APHAB)
I) Hearing Coping Assessment (HCA)
J) International Outcomes Inventory: Alternative Interventions (IOI-AI)

Question 34

Match each purpose with its self-report questionnaires:

-Assesses a broad range of communication problems.

A) Communication Profile for the Hearing Impaired (CPHI)
B) Amsterdam Inventory for Auditory Disability and Handicap
C) Communication Self-Assessment Scale Inventory for Deaf Adults (CSDA)
D) Open-ended Problems questionnaire
E) Client Oriented Scale of Improvement (COSI)
F) Hearing Handicap and Disability Inventory (HHDI)
G) Hearing Attitudes in Rehabilitation Questionnaire (HARQ)
H) Abbreviated Profile of Hearing Aid Benefit (APHAB)
I) Hearing Coping Assessment (HCA)
J) International Outcomes Inventory: Alternative Interventions (IOI-AI)

Question 35

Match each purpose with its self-report questionnaires:

-Measures older people's attitudes toward hearing loss and use of a hearing aid.

A) Communication Profile for the Hearing Impaired (CPHI)
B) Amsterdam Inventory for Auditory Disability and Handicap
C) Communication Self-Assessment Scale Inventory for Deaf Adults (CSDA)
D) Open-ended Problems questionnaire
E) Client Oriented Scale of Improvement (COSI)
F) Hearing Handicap and Disability Inventory (HHDI)
G) Hearing Attitudes in Rehabilitation Questionnaire (HARQ)
H) Abbreviated Profile of Hearing Aid Benefit (APHAB)
I) Hearing Coping Assessment (HCA)
J) International Outcomes Inventory: Alternative Interventions (IOI-AI)

Question 36

Match each purpose with its self-report questionnaires:

-Assesses the efficacy of non-hearing-aid-based interventions.

A) Communication Profile for the Hearing Impaired (CPHI)
B) Amsterdam Inventory for Auditory Disability and Handicap
C) Communication Self-Assessment Scale Inventory for Deaf Adults (CSDA)
D) Open-ended Problems questionnaire
E) Client Oriented Scale of Improvement (COSI)
F) Hearing Handicap and Disability Inventory (HHDI)
G) Hearing Attitudes in Rehabilitation Questionnaire (HARQ)
H) Abbreviated Profile of Hearing Aid Benefit (APHAB)
I) Hearing Coping Assessment (HCA)
J) International Outcomes Inventory: Alternative Interventions (IOI-AI)

Question 37

Match each purpose with its self-report questionnaires:

-To identify factors that affect the patient in daily life and to assess hearing handicap.

A) Communication Profile for the Hearing Impaired (CPHI)
B) Amsterdam Inventory for Auditory Disability and Handicap
C) Communication Self-Assessment Scale Inventory for Deaf Adults (CSDA)
D) Open-ended Problems questionnaire
E) Client Oriented Scale of Improvement (COSI)
F) Hearing Handicap and Disability Inventory (HHDI)
G) Hearing Attitudes in Rehabilitation Questionnaire (HARQ)
H) Abbreviated Profile of Hearing Aid Benefit (APHAB)
I) Hearing Coping Assessment (HCA)
J) International Outcomes Inventory: Alternative Interventions (IOI-AI)

Question 38

Match each purpose with its self-report questionnaires:

-Evaluates how well the patient thinks he or she can cope with hearing impairment.

A) Communication Profile for the Hearing Impaired (CPHI)
B) Amsterdam Inventory for Auditory Disability and Handicap
C) Communication Self-Assessment Scale Inventory for Deaf Adults (CSDA)
D) Open-ended Problems questionnaire
E) Client Oriented Scale of Improvement (COSI)
F) Hearing Handicap and Disability Inventory (HHDI)
G) Hearing Attitudes in Rehabilitation Questionnaire (HARQ)
H) Abbreviated Profile of Hearing Aid Benefit (APHAB)
I) Hearing Coping Assessment (HCA)
J) International Outcomes Inventory: Alternative Interventions (IOI-AI)

Question 39

Match each purpose with its self-report questionnaires:

-Assesses the consequences of hearing impairment in the elderly and identifies aural rehabilitative needs and effects of intervention.

A) Communication Profile for the Hearing Impaired (CPHI)
B) Amsterdam Inventory for Auditory Disability and Handicap
C) Communication Self-Assessment Scale Inventory for Deaf Adults (CSDA)
D) Open-ended Problems questionnaire
E) Client Oriented Scale of Improvement (COSI)
F) Hearing Handicap and Disability Inventory (HHDI)
G) Hearing Attitudes in Rehabilitation Questionnaire (HARQ)
H) Abbreviated Profile of Hearing Aid Benefit (APHAB)
I) Hearing Coping Assessment (HCA)
J) International Outcomes Inventory: Alternative Interventions (IOI-AI)

Question 40

Match each purpose with its self-report questionnaires:

-Measures what people consider are the main problems resulting from hearing impairment.

A) Communication Profile for the Hearing Impaired (CPHI)
B) Amsterdam Inventory for Auditory Disability and Handicap
C) Communication Self-Assessment Scale Inventory for Deaf Adults (CSDA)
D) Open-ended Problems questionnaire
E) Client Oriented Scale of Improvement (COSI)
F) Hearing Handicap and Disability Inventory (HHDI)
G) Hearing Attitudes in Rehabilitation Questionnaire (HARQ)
H) Abbreviated Profile of Hearing Aid Benefit (APHAB)
I) Hearing Coping Assessment (HCA)
J) International Outcomes Inventory: Alternative Interventions (IOI-AI)

Question 41

Match the following examples with their procedures.

-"What happens when you cannot hear on telephone?" "Tell me more about the telephone."

A) group discussion
B) structured communication interaction
C) interview
D) daily log
E) questionnaire
F) unstructured communication interactions

Question 42

Match the following examples with their procedures.

-Use the 5-point scale to rate your response.

A) group discussion
B) structured communication interaction
C) interview
D) daily log
E) questionnaire
F) unstructured communication interactions

Question 43

Match the following examples with their procedures.

-TOPICON

A) group discussion
B) structured communication interaction
C) interview
D) daily log
E) questionnaire
F) unstructured communication interactions

Question 44

Match the following examples with their procedures.

-"I am really glad you came here today to talk about your communication difficulties."

A) group discussion
B) structured communication interaction
C) interview
D) daily log
E) questionnaire
F) unstructured communication interactions

Question 45

Match the following examples with their procedures.

-Dyalog is used for evaluation

A) group discussion
B) structured communication interaction
C) interview
D) daily log
E) questionnaire
F) unstructured communication interactions

Question 46

Match the following examples with their procedures.

-"I have trouble communicating when background noise is present."

A) group discussion
B) structured communication interaction
C) interview
D) daily log
E) questionnaire
F) unstructured communication interactions

Question 47

Match the following examples with their procedures.

-Did you ask someone to face you when they spoke today? If yes, how many times?

A) group discussion
B) structured communication interaction
C) interview
D) daily log
E) questionnaire
F) unstructured communication interactions

Question 48

Match the following examples with their procedures.

-A typical conversation between two individuals is videotaped

A) group discussion
B) structured communication interaction
C) interview
D) daily log
E) questionnaire
F) unstructured communication interactions

Question 49

Match the following examples with their procedures.

-"Raise your hand before you speak, so that everyone will know who is talking."

A) group discussion
B) structured communication interaction
C) interview
D) daily log
E) questionnaire
F) unstructured communication interactions

Question 50

Match the following examples with their procedures.

-Transcription analysis can be used.

A) group discussion
B) structured communication interaction
C) interview
D) daily log
E) questionnaire
F) unstructured communication interactions

Question 51

Match the following examples with their procedures.

-A chalkboard can be used to record remarks.

A) group discussion
B) structured communication interaction
C) interview
D) daily log
E) questionnaire
F) unstructured communication interactions

Question 52

Match the following examples with their procedures.

-Requires self-monitoring

A) group discussion
B) structured communication interaction
C) interview
D) daily log
E) questionnaire
F) unstructured communication interactions

Question 53

What three factors should be considered when analyzing communication breakdowns?

Question 54

How do you determine the mean length of a speaking turn (MLT)?

Question 55

Define the mean length turn ratio (MLT ratio).

Question 56

List the four considerations that make assessing conversational fluency difficult.

Question 57

List three procedures used to measure conversational fluency and communication needs.

Question 58

List three tips to remember when interviewing a patient for the first time.

Question 59

What are conversation cards?

Question 60

List four things that can be computed when using the Dyalog program.

Question 61

Compute the MLT ratio for the following interchange.
Bill: "Are you going to the conference this weekend?"
Jane: "Yes, How about you?"
Bill: "I am planning on attending."
Jane: "Great, maybe we could go to dinner afterwards."

Question 62

What are the six goals of an initial assessment of an individuals' conversational fluency?

Question 63

What four factors help to define conversational fluency?

Question 64

List the five guidelines to consider when developing a daily log.