Deck 3: Starting a Career in the Automotive Industry

Question 1

A resume should be how many pages long?

A)1
B)2
C)3
D)4 or more

Answer 1

1

Question 2

What personal information should NOT be included on the resume?

A)Cell or phone number
B)Age
C)Address
D)Work experience

Answer 2

Age

Question 3

Why is having a good driving record important for the shop?

A)Allows you to drive customers vehicles
B)Lowers insurance costs
C)Allows the use of a company vehicle
D)Permits you to use your own vehicle to get parts

Answer 3

Lowers insurance costs

Question 4

Which is NOT recommended during an interview?

A)Wear jeans
B)Wear shoes that are not sneakers
C)Wear a shirt with a collar
D)Have clean hair

Question 5

During an interview, try to ________.

A)Explain your work experience
B)State your willingness to work
C)Show enthusiasm
D)All of these

Question 6

Ten dollars an hour is about how much income per year?

A)$20,000
B)$25,000
C)$30,000
D)$35,000

Question 7

One of the deductions from a pay check is for Social Security. This item is usually shown on the pay stub as ________.

A)FICA
B)SSA
C)US government deduction
D)Social Security

Question 8

Technician A says that the net pay amount is usually higher than the gross pay amount. Technician B says that the gross pay amount is usually higher than the net pay. Which technician is correct?

A)Technician A only
B)Technician B only
C)Both technicians A and B
D)Neither technician A nor B

Question 9

A beginning service technician earns $400 per week. How much should the technician spend on a vehicle payment?

A)$500 per month
B)$400 per month
C)$1000 per month
D)$800 per month

Question 10

Which activity does NOT allow a person to perform any work while at the shop?

A)Part-time employment
B)Job shadowing
C)Cooperative education
D)Apprenticeship

Question 11

Computer skills are only important for the service advisor who creates the work order.

Question 12

Warranty claims are often submitted over the Internet.

Question 13

A person who is job shadowing is not required to wear personal protective equipment.

Question 14

Which manufacturer participates with AYES?

A)Honda
B)Toyota
C)Mercedes
D)All of these

Question 15

What is the name of the General Motors technician training program?

A)ASEP
B)PROTECH
C)T-TEN
D)None of these

Question 16

Which of these statements is TRUE regarding apprenticeships?

A)The apprentice gains on the job training while in school
B)The apprentice works during the day and attends classes in the evening
C)The shop often provides tuition assistance
D)All of these

Question 17

A successful automotive technician possesses soft skills such as effective communication.

Question 18

When searching for a job, which of these should be considered?

A)Drug testing policy
B)Tools needed
C)Experience requirements
D)All of these

Question 19

Which of these should NOT be included on a resume?

A)Your nickname
B)Your age
C)A P.O. box address
D)None of these should be included.

Question 20

Who might be good references?

A)Teacher
B)Pastor
C)Family friend
D)All of these

Question 21

What should be included in a cover letter?

A)A statement that you meet requirements for the job
B)Where you learned of the job opening
C)Both A and B
D)Neither A nor B

Question 22

Which of these are wise things to do when completing the employment process?

A)Emphasize your strengths and skills in the interview
B)Introduce yourself and speak with confidence
C)Follow up the interview with a letter thanking the manager for his/her time
D)All of these

Question 23

Which form is used to report tax withholding?

A)W-4
B)Job application
C)MSDS
D)None of these

Question 24

The flat rate pay arrangement is also known as ________.

A)Commission pay
B)Incentive pay
C)Both A and B
D)Neither A nor B

Question 25

Your paycheck represents your ________ earnings.

A)FICA
B)Gross
C)Net
D)None of these

Question 26

What is an advantage to a 401(K) retirement plan?

A)The income is not taxed until it is withdrawn
B)Many employers will match a percentage of the employee's contribution
C)Both A and B
D)Neither A nor B

Question 27

In retirement, what percentage of savings can be withdrawn each year without reducing the capital investment?

A)10%
B)25%
C)4%
D)None of these

Question 28

Housing expenses should not exceed ________ percentage of gross monthly income.

A)30%
B)4%
C)15%
D)50%

Question 29

For an employer/employee relationship to exist, which of these must be TRUE?

A)The employer directs the employee to report to work and assigns work responsibilities
B)The employer controls the times and location the employee is to report to work
C)Both A and B must be true for an employer/employee relationship to exist
D)Either A or B must be true, but not necessarily both

Question 30

It is wise to consult with which of these professionals when starting your own business?

A)Accountant
B)Insurance agent
C)Lawyer
D)All of these