Deck 64: Heating and Air-Conditioning System Diagnosis

Question 1

A customer complains that the heater works sometimes, but sometimes only cold air comes out while Driving. Technician A says that the water pump is defective. Technician B says that the cooling system could be low on coolant. Which technician is correct?

A)Technician A only
B)Technician B only
C)Both technicians A and B
D)Neither technician A nor B

Answer 1

Technician B only

Question 2

Airflow through a typical HVAC system is being discussed. Technician A says that outside air is always used in all heating and cooling positions. Technician B says that the temperature is controlled by blending airflow through the evaporator and heater core. Which technician is correct?

A)Technician A only
B)Technician B only
C)Both technicians A and B
D)Neither technician A nor B

Answer 2

Technician B only

Question 3

The first step in the diagnostic procedure when attempting to solve an HVAC customer problem is ________.

A)Check for technical service bulletins
B)Visual inspection
C)Check for diagnostic trouble codes
D)Verify customer concern

Answer 3

Verify customer concern

Question 4

The last step in the diagnostic procedure is ________.

A)Recharge the system
B)Determine the root cause
C)Perform a visual inspection
D)Verify the repair

Question 5

Technician A says that one heater hose should be hot and the other hose cool if the heater is functioning okay. Technician B says that both hoses should be hot to the touch. Which technician is correct?

A)Technician A only
B)Technician B only
C)Both technicians A and B
D)Neither technician A nor B

Question 6

Nothing is seen in the sight glass (R-12 system). Technician A says that the system may be completely empty of refrigerant. Technician B says that the system may be completely charged. Which technician is correct?

A)Technician A only
B)Technician B only
C)Both technicians A and B
D)Neither technician A nor B

Question 7

Technician A says that evaporator leaks can be detected by installing dye into the system and looking for yellowish-green dye stains. Technician B says that a leak at the evaporator can be detected by removing the blower motor resistor pack and inserting an electronic leak detector probe into the air stream. Which technician is correct?

A)Technician A only
B)Technician B only
C)Both technicians A and B
D)Neither technician A nor B

Question 8

Technician A says that with a properly operating air-conditioning system, the inlet to the compressor should be cold and the outlet from the compressor hot. Technician B says that the condenser should be hot and the evaporator cold. Which technician is correct?

A)Technician A only
B)Technician B only
C)Both technicians A and B
D)Neither technician A nor B

Question 9

A clogged orifice tube can cause a lack of cooling.

Question 10

What must the technician do before checking an air conditioning system for refrigerant leaks using a black light?

A)Turn the system off and allow the pressure to equalize
B)Overcharge the system by 10 oz.
C)Evacuate the system
D)Install dye in the system

Question 11

Technician A says heater temperature may be controlled by regulating the amount of coolant flowing Through the heater core. Technician B says heater temperature may be controlled by regulating the amount of air flowing through the heater core. Which technician is correct?

A)Technician A only
B)Technician B only
C)Both technicians A and B
D)Neither technician A nor B

Question 12

Technician A says a thermostat which opens too soon can cause poor heater operation. Technician B says low coolant level can cause poor heater operation. Which technician is correct?

A)Technician A only
B)Technician B only
C)Both technicians A and B
D)Neither technician A nor B

Question 13

Technician A says AC system lines and hoses that are cold have lower refrigerant pressure than warmer lines and hoses. Technician B says frost on a system component usually indicates a refrigerant leak in that area. Which technician is correct?

A)Technician A only
B)Technician B only
C)Both technicians A and B
D)Neither technician A nor B

Question 14

Technician A says oily residue on hoses, components, or fittings indicates an area where refrigerant may be leaking. Technician B says damaged condenser fins may cause inefficient air conditioning operation at all blower speeds. Which technician is correct?

A)Technician A only
B)Technician B only
C)Both technicians A and B
D)Neither technician A nor B

Question 15

The outlet line from the evaporator should be ________.

A)Frost-covered
B)Cool
C)Warm
D)Hot

Question 16

Technician A says electronic leak detectors make a noise when a leak is detected. Technician B says that often the same leak detector can be used for R-12 and R 134a. Which technician is correct?

A)Technician A only
B)Technician B only
C)Both technicians A and B
D)Neither technician A nor B

Question 17

Technician A says refrigerant leaks are most common where components join together. Technician B says many manufacturers put leak-tracing dye in the refrigerant systems of new vehicles. Which technician is correct?

A)Technician A only
B)Technician B only
C)Both technicians A and B
D)Neither technician A nor B

Question 18

An air conditioning performance check requires a ________.

A)Thermometer and a vacuum pump
B)Thermometer and a manifold gauge set
C)Manifold gauge set and a volt-ohmmeter
D)Thermometer and a hydrometer

Question 19

If both the low side and the high side show low readings, what might be the problem?

A)Condenser malfunction
B)Cooling fan malfunction
C)Low refrigerant charge
D)TXV stuck open

Question 20

Technician A checks ambient temperature as part of an AC performance test. Technician B says that if the AC compressor has not been operating, the high side and low side refrigerant pressure should be equal. Who is correct?

A)Technician A only
B)Technician B only
C)Both technicians A and B
D)Neither technician A nor B

Question 21

If the performance test shows less than 45° F at the center vent, the AC is working normally.

Question 22

On a cold day it is normal for the thermostat to stay closed for more than 15 minutes.

Question 23

An AC system has had about 0.5 lbs of R-22 refrigerant added. What would this cause?

A)Low high side pressures
B)Very high high side pressures
C)No problems, normal AC cooling
D)Increased cooling

Question 24

The ambient temperature is 70° F and the humidity is low. What should the high side gauge pressure be (AC system on)?

A)140 to 190 psi
B)300 to 350 psi
C)10 to 50 psi
D)Not enough information to tell

Question 25

It is 90°F in the shop and the humidity is high. What pressure will be shown on the high side pressure gauge (AC system on)?

A)10 to 50 psi
B)At least 350 psi
C)210 to 290 psi
D)40 to 140 psi