Question 1

This chapter identifies the halo effect as being the most prevalent type of bias.

Accepted Answer

The chapter identifies the halo effect as being the most prevalent type of bias.

Question 2

The most pervasive communication barrier results from hierarchical rank.

Accepted Answer

Hierarchical rank can create significant barriers to open and effective communication within organizations, as individuals may feel intimidated or reluctant to share information and ideas freely across different levels of the hierarchy.

Question 3

Managers should check to be sure that the interviewee agrees with the interview's purpose.

Accepted Answer

Ensuring that the interviewee agrees with the interview's purpose helps in setting clear expectations, facilitates a more open and productive dialogue, and ensures that both parties are aligned in their objectives for the interview.

Question 4

In the close of the interview, end with an agreement, statement of appreciation and a handshake.

Accepted Answer

Ending an interview with an agreement on next steps, expressing appreciation for the interviewer's time, and a handshake is a professional way to conclude the interaction, leaving a positive impression.

Question 5

More than 90 percent of employee turnover can be traced back to poor interviewing and hiring practices.

Accepted Answer

There is no widely accepted statistic that attributes more than 90% of employee turnover specifically to poor interviewing and hiring practices. Employee turnover can be influenced by a variety of factors including job satisfaction, company culture, compensation, and career development opportunities.

Question 6

When an interviewer is impressed by the candidate, she listens closer.

Accepted Answer

When an interviewer is impressed by a candidate, they are more likely to pay closer attention, listen more intently, and engage more deeply with what the candidate is saying, as they are evaluating the candidate's potential fit for the position or organization.

Question 7

A complication of accurately reading nonverbals is called:&#10;A) halo effect&#10;B) primary effect&#10;C) leniency effect&#10;D) recency effect

Accepted Answer

The answer of A complication of accurately reading nonverbals is...

Question 8

The most pervasive communication barrier in interviews is:&#10;A) perception&#10;B) bias&#10;C) fact/inference confusion&#10;D) organizational status

Accepted Answer

The answer of The most pervasive communication barrier in interviews...

Question 9

Which performance review is recommended for a low-performing, marginal employee?&#10;A) remedial&#10;B) maintenance&#10;C) developmental&#10;D) evaluation

Accepted Answer

A remedial performance review is recommended for a low-performing, marginal employee because it focuses on identifying performance issues and developing a plan to address and correct these deficiencies.

Question 10

As an interviewee, what are some verbal and nonverbal behaviors that you can do to create a positive first impression?

Accepted Answer

The answer of As an interviewee, what are some verbal...

Deck 11: Diversity