Deck 6: Counseling Microskills

Question 1

Counselors who develop a harmonious, cohesive, and supportive relationship with their client would be said to have cultivated ______.

A) genuineness.
B) empathy.
C) rapport.
D) unconditional positive regard.

Answer 1

rapport.

Question 2

_________ is when the professional counselor reflects a feeling that is less intense than the feeling expressed by the client.

A) Overshooting
B) Undershooting
C) Mis-shooting
D) Underestimation

Answer 2

Undershooting

Question 3

Practical tips for identifying and reflecting feeling include

A) pay attention to the client's behavior.
B) do not repeat the client's exact words.
C) reflect mixed emotions when appropriate.
D) All of the above.

Answer 3

All of the above.

Question 4

The microskills hierarchy includes the basic attending skills at the bottom and __________ farther up the hierarchy.

A) the basic listening sequence
B) body position
C) vocal tone
D) All of the above

Question 5

The basic listening sequence includes

A) questioning, paraphrasing, summarizing, and reflecting.
B) maintaining moderate eye contact and an open body position.
C) giving frequent feedback and advice.
D) All of the above.

Question 6

Discuss the importance of building rapport with clients and four ways that a counselor can facilitate this process.

Question 7

Explain the basic attending skills.

Question 8

Discuss two situations when maintaining moderate eye contact with clients may be more harmful than helpful.

Question 9

Describe the importance of staying attuned to nonverbal communication in the counseling relationship.

Question 10

Compare and contrast open versus closed questions. What are the advantages and disadvantages of each type of question?

Question 11

Discuss why counselors should avoid using leading questions and "why" questions.

Question 12

Discuss the various functions of paraphrasing and the key components of an effective paraphrase.

Question 13

Describe the purpose of reflecting feelings and the effects that accurate reflecting can have on clients.

Question 14

Outline three different ways that counselors can improve their ability to correctly reflect feelings.

Question 15

Identify and describe the basic components/steps in the non-judgmental listening cycle. Why is it described as non-judgmental?

Question 16

List and describe four important attending behaviors, and discuss how they facilitate the counseling relationship.

Question 17

Describe the difference between a paraphrase and a reflection of feeling. When should you use each?

Question 18

List and describe the three common types of summaries.

Question 19

What are some of the key words to consider in helping you to make a reflection of meaning?

Question 20

List and describe some of the practical tips, as discussed in the text, for reflecting feelings.

Question 21

Describe the four major ways to aid in the identification of meaning.

Question 22

Describe the numerous important functions of reflecting skills.

Question 23

Explain the microskills hierarchy and describe each component and its purpose.

Question 24

Discuss how a counselor should position their bodies and their environment to help make the client feel comfortable and convey interest in what they are sharing.

Question 25

Describe how a counselor's vocal tone can affect clients' perceptions of and reactions to the counselor.