Deck 6: Learning, Training and Development

Question 1

In strategic performance management, individual performance indicators and targets are linked to:

A)Overall organizational outcomes
B)Strategy
C)Managers
D)Individuals

Answer 1

Strategy

Question 2

How can learning, training and development be built into the wider organization strategy?

A)By providing an overview of organizational KSAO needs.
B)By informing interventions.
C)By supporting organizational change.
D)All of the above.

Answer 2

All of the above.

Question 3

What is the second phase of the training cycle?

A)Training evaluation
B)Person analysis
C)Learning needs assessment
D)Organizational analysis

Answer 3

Learning needs assessment

Question 4

Which of the following is not a form of needs analysis in Goldstein's ISD model?

A)Organizational
B)Demographic
C)Task
D)Person

Question 5

In the training literature, two key perspectives on development are:

A)Behavioural and academic
B)Skill-based and cognitive
C)Cognitive and behavioural
D)Intellectual and behavioural

Question 6

Bandura extended behaviourism to encompass observational learning, ____ .

A)knowledge and affect
B)affect and cognition
C)behaviour and cognition
D)knowledge and behaviour

Question 7

The ACT model theories are composed of which two types of knowledge?

A)Procedural and declarative
B)Cognitive and declarative
C)Unknown and procedural
D)Declarative and unknown

Question 8

____ knowledge is thought of as sets of disconnected facts called 'knowledge chunks'.

A)Procedural
B)Cognitive
C)Unknown
D)Declarative

Question 9

Which of the following are learning and development interventions?

A)E-learning
B)Demonstrations
C)Coaching
D)All three of the above
E)Answers b and c above

Question 10

Which of the following is not specifically a team and organizational learning intervention?

A)Lecture
B)Secondment
C)Job rotation
D)Competitor and client placement

Question 11

When an employee has control over how and when they learn and develop, it is known as:

A)Employee learning
B)Self-development
C)Active learning
D)Reactive self-development

Question 12

Groups of like-minded employees with shared concerns in an organization, working together tolearn from each other and develop new approaches and ways of working have been called:

A)Working groups
B)Intelligence groups
C)Employee committees
D)Communities of practice

Question 13

Kirkpatrick's four levels of criteria for evaluation are reactions, ____, behaviour and results.

A)learning
B)cognition
C)procedures
D)knowledge

Question 14

The most difficult of Kirkpatrick's levels to assess is:

A)Reactions
B)Behaviour
C)Results
D)None of the above

Question 15

Effective training evaluation should employ:

A)A correlational design
B)A cross-sectional design
C)Interviews
D)An experimental design

Question 16

Which of the following appears to be a predictor of learning outcomes?

A)Ability and cognition
B)Personality traits
C)Goal orientation
D)All of the above

Question 17

Which of the following personality traits has not clearly been linked with training success?

A)Conscientiousness
B)Agreeableness
C)Openness
D)Emotional stability

Question 18

In terms of goal orientation, what does PGO refer to?

A)Personal goal orientation
B)Part goal orientation
C)Performance goal orientation
D)Preferred goal orientation

Question 19

____ is linked to motivation and positive attitudes as well as learning and job performance.

A)Learning goal orientation
B)Learning goal motivation
C)Performance motivation
D)Pro-active goal orientation

Question 20

In the model of training transfer, learning outcomes are affected by individual differences,organizational factors and ____ .

A)training design
B)over-learning
C)practice
D)none of the above

Question 21

What helps support training transfer?

A)Higher IQ
B)Low levels of conscientiousness
C)Social support
D)Reading the paperwork

Question 22

What impact does training have on organizational outcomes?

A)Negative
B)Positive
C)It doesn't have an effect
D)It has a moderator effect

Question 23

The interaction of training interventions with trainee characteristics to promote positive outcomesis called a __________ effect.

A)Trait-method
B)Ability-trainer
C)Ability-intervention
D)Attribute-treatment

Question 24

The evaluation criteria model of Kraiger et al. (1993)comprised, skill-based, affective and ____outcomes.

A)cognitive
B)behavioural
C)knowledge
D)performance