Deck 11: Making Travel Arrangements

Question 1

When making air travel arrangements, the most direct flight to schedule is called:

A) Direct.
B) Business.
C) Nonstop.
D) Commuter.

Answer 1

Nonstop.

Question 2

Airlines offer a paperless ticket, which is called:

A) E-ticket.
B) Business class ticket.
C) First class ticket.
D) Economy class ticket.

Answer 2

E-ticket.

Question 3

When it is 13:00 on the 24-hour clock, the time is as follows:

A) 3 p.m.
B) 7 p.m.
C) 1 p.m.
D) 4 p.m.

Answer 3

1 p.m.

Question 4

A passport is valid for

A) 10 years.
B) 8 years.
C) 6 years.
D) 4 years.

Question 5

Which one of the following statements best describes a visa?

A) A stamped permit to travel within a given country for a specified length of time.
B) A stamped permit issued by the United States to travel within a given country for a specified length of time; it is usually stamped or attached inside the passport.
C) A stamped permit issued by the consulate of the country to be visited and allows travel for a specified length of time; it is usually stamped or attached inside the passport.
D) A stamped permit issued by the United States and the consulate of the country to be visited; it is usually stamped or attached inside the passport.

Question 6

Which one of the following statements best describes "per diem."

A) An amount of money determined by the organization it will pay per traveling employees based on their total expenses
B) An amount of money determined by the organization it will pay as a percent of the expenses incurred per day to traveling employees
C) An amount of money determined by the organization it will pay per day to traveling employees for expenses; the organization may or may not require receipts to be submitted
D) An amount of money determined by the organization it will pay per category of expense to traveling employees for expenses incurred

Question 7

A U)S citizen who travels to and from Mexico or Canada, for example, must carry a:

A) Visa.
B) Driver's license.
C) Visa and passport.
D) Passport.

Question 8

Travel agencies have the capabilities to

A) arrange a shuttle service.
B) reserve a hotel room.
C) arrange for car rental.
D) All of these capabilities.

Question 9

Which one of the following statements is the most accurate?

A) An International Certificate of Vaccination is required for travel to Canada.
B) For travel to many countries, an International Certificate of Vaccination is not required.
C) If the traveler needs an immunization certificate, he or she can obtain it from the local health department or the traveler's personal physician.
D) The immunization may be given by the local health clinic and the certificate may be stamped by the traveler's personal physician after the vaccination is administered.

Question 10

Which one of the following statements is the most accurate?

A) An itinerary shows when, where, and how the traveler will go.
B) Usually, a paper document that represents an itinerary is a combined travel and appointment schedule.
C) The itinerary should also include details about confirmed appointments.
D) All of these statements are accurate.

Question 11

If a per diem of $9.75 was allowed per quarter of the 24-hour period (i.e., 6 a.m. to noon; noon to 6 p.m.; 6 p.m. to midnight; and midnight to 6 a.m.) and your manager reported per diem for 6 quarters, how much is the total amount reported?

A) $47.50
B) $58.50
C) $48.75
D) $57.00

Question 12

To prepare travel arrangements, which of the following questions would be asked first?

A) What is the procedure for getting a cash advance for my manager's upcoming trip?
B) Do I schedule appointments for my manager while he is away?
C) What activities do I complete while my manager travels?
D) Do I use the paper copy or electronic form to complete my manager's travel expense report?

Question 13

Your organization uses a travel agency. Which of the following is true?

A) The travel agency receives their commission from related organizations other than your company.
B) The travel agency will assist in obtaining transportation as well as flight schedule.
C) The travel agency will determine flight schedule and latest pricing.
D) The travel agency will cover a cancellation should your manager need to change travel plans at the last minute.

Question 14

Which of the following statements best describes a guaranteed reservation?

A) A hotel reservation guaranteed by a credit card ensures room availability.
B) You make a hotel reservation for your manager, so it is guaranteed.
C) A reservation is made by your travel agent, so it is guaranteed.
D) Hotels require a deposit when you reserve a room, and a credit card guarantees the reservation.

Question 15

If you were asked to misrepresent or exaggerate travel expenses, which of the following is NOT an option given in the book?

A) Honor the request but inform your manager that you will not do it again
B) Inform your manager that you feel it is not ethical for you to inflate numbers.
C) Honor the request only if you can add on some of your own personal expenses.
D) Before you do anything, report the request to your ethics officer or a human resources representative.

Question 16

A hotel reservation held with a credit card ensures a reservation in case of late arrival.

Question 17

The Official Airline Guide (OAG) is the leading reference containing information on airline travel, from flight itineraries and special fares to baggage allowance.

Question 18

A travel expense voucher is a form that shows the allowable expenses based on receipts approved by an organization.

Question 19

A visa can be obtained with a driver's license.

Question 20

If a hotel reservation is not used, someone should cancel the reservation to prevent the card holder from being responsible for the charges.

Question 21

If 14:00 shows on a 24-hour clock, the converted time is 4 p.m.

Question 22

In arranging air travel, it is possible to reserve a connecting flight with another flight on the same airline.

Question 23

On a direct air flight, regardless of the number of stops en route, the traveler may change planes once from departure to destination.

Question 24

Travel agents receive their commissions from the organizations who hire them to arrange for their traveling employees

Question 25

The travel agent represents all the transportation lines and hotels, not just certain ones.

Question 26

If you plan trips for more than one manager, it is most efficient to keep their preferences in one folder.

Question 27

The 24-hour clock is to eliminate confusion between a.m. and p.m.

Question 28

If a reservation is made and is not used, it should be cancelled to avoid charges.

Question 29

When reporting a travel expense report, the cash advance is subtracted from the expenses being reported.

Question 30

The only difference in air travel between business class and economy class is the space between seats.

Question 31

Identify at least four common Web sites to visit regarding travel services.

Question 32

Before you proceed to make travel arrangements for your manager, what four questions would you ask about the organization's policies and procedures?

Question 33

Distinguish between a passport and a visa.

Question 34

Describe the activities you can complete during your manager's absence.

Question 35

Identify the key points in reporting travel expenses.