Deck 3: Strategic Marketing Planning
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Deck 3: Strategic Marketing Planning
1
Objectives state what is to be done; strategies identify specific implementation details.
False
2
Strategic planning is done only at the senior management level.
False
3
Specific and detailed action plans are referred to as tactics.
True
4
A marketing tactic is a specific action required to implement a marketing strategy.
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5
The area in a marketing plan that focuses on costs, timing, and responsibility is called marketing objectives.
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6
"A free Honda Accord will be given away to the winner of the in-store draw. The draw will be held on October 21, 2018. The cost of the promotion will be $150,000. It will be the responsibility of the product manager to pull the program together."This is an example of an execution of a marketing plan.
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7
Marketing plans can be developed for a single product or service.
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8
"To be the world's most reliable airline offering top-quality in-flight services consistently"is an example of an airline's corporate strategy.
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9
Corporate plans are largely based on input from senior executives.
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10
Vision statements are identical to mission statements.
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11
In corporate plans, corporate objectives are based on the company's mission statement.
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12
Marketing plans tend to be short term in nature and specific in scope.
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13
Marketing plans tend to be rigid in terms of implementation because they are long term in nature.
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14
A penetration strategy is a passive approach used by businesses to slowly grow their market share.
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15
Loblaws purchasing Shoppers Drug Mart for $12.4 billion is an example of an acquisition strategy.
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16
Hershey Canada developing a Reese's peanut butter spread is part of a new-product strategy to take on the dominant brand leader.
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17
A vertical integration strategy involves one organization owning and operating several companies at the same level in the channel of distribution.
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18
Divesting involves adding more profitable operations to a business portfolio.
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19
The analysis, planning, implementation, evaluation, and control of marketing initiatives is known as the corporate planning process.
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20
The marketing department operates under the direction of a chief marketing officer (or similar title).
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21
The result of a SWOT analysis should be matching potential opportunities with resource capabilities.
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22
All members of a target market have similar demographic characteristics.
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23
The marketing plan is created to guide the decisions of the corporate plan.
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24
The impact of technology is considered part of a product analysis.
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25
A snowboard manufacturer is looking to enter the apparel segment of the snowboarding market. The strategy that will allow the company to enter the market most quickly is the divestment strategy.
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26
Companies following a new-products strategy should expect to invest considerable time and money before realizing any returns.
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27
During a product (brand) analysis, managers will check sales, market share, and profit.
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28
Sales volume, market share, and profit are considered in a product (brand) analysis.
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29
Marketing objectives should be written in a manner that allows for measurement at the end of the period.
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30
Pursuing secondary targets offers potential for incremental sales and profit.
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31
Market development involves introducing a new product to the current market.
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32
Procter & Gamble is implementing market development when it introduces a new kind of shampoo.
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33
If Pepsi-Cola lowers its price in the summer to get customers to buy more product, it is applying a market penetration strategy.
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34
Kokanee beer was originally sold in British Columbia but then entered the Ontario market. In doing so, it was following a strategy of diversification.
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35
Kellogg's addition of a new cereal targeted at its children's market is product development.
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36
Marketing control is best performed by the financial officers of the company.
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37
There is little variation in the ways that organizations control and evaluate marketing strategies.
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38
A senior financial officer for Lululemon has forecast that profits will be down for the year. Trimming the marketing budget for a specific product is something she might recommend.
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39
A contingency plan is only required if an organization is very large.
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40
Which of the following is not true about the marketing plan?
A) It is a document that outlines direction and activities of an organization, product, or service.
B) It involves many aspects of the organization, from HR to operations, in addition to marketing.
C) It involves objectives, strategies, and tactics (execution).
D) It typically involves product, price, distribution, and marketing communications.
E) These plans are typically created annually.
A) It is a document that outlines direction and activities of an organization, product, or service.
B) It involves many aspects of the organization, from HR to operations, in addition to marketing.
C) It involves objectives, strategies, and tactics (execution).
D) It typically involves product, price, distribution, and marketing communications.
E) These plans are typically created annually.
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41
A marketing manager is working on statements that outline what should be accomplished in terms of market share over a one-year period. She is working on
A) tactics.
B) execution.
C) objectives.
D) strategies.
E) the marketing plan.
A) tactics.
B) execution.
C) objectives.
D) strategies.
E) the marketing plan.
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42
Which of the following areas are not covered by the marketing plan?
A) product strategies
B) pricing strategies
C) distribution strategies
D) human resources and recruitment strategies
E) marketing communications strategies
A) product strategies
B) pricing strategies
C) distribution strategies
D) human resources and recruitment strategies
E) marketing communications strategies
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43
Strategic business planning involves three variables. These are
A) budget, objectives, and strategies.
B) mission, strategy, and tactics.
C) strategies, tactics, and budget.
D) objectives, strategies, and execution or tactics.
E) mission, objectives, and tactics.
A) budget, objectives, and strategies.
B) mission, strategy, and tactics.
C) strategies, tactics, and budget.
D) objectives, strategies, and execution or tactics.
E) mission, objectives, and tactics.
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44
In a typical business plan, the long term is ________ while the short term is ________.
A) 5 years; 1 year
B) 1 year; 1/2 year
C) 3 years; 1/2 year
D) 5 years; 1/2 year
E) 2 years; 1 year
A) 5 years; 1 year
B) 1 year; 1/2 year
C) 3 years; 1/2 year
D) 5 years; 1/2 year
E) 2 years; 1 year
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45
What do all corporate plans include?
A) specific detail of how strategies are to be implemented
B) a statement of specific marketing strategies
C) functional plans from all areas
D) a marketing mission statement
E) corporate objectives to be achieved over a specific period
A) specific detail of how strategies are to be implemented
B) a statement of specific marketing strategies
C) functional plans from all areas
D) a marketing mission statement
E) corporate objectives to be achieved over a specific period
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46
In business planning, what is an objective?
A) a target market to pursue
B) the person responsible for a task
C) a statement about a general directive
D) a specific action plan
E) a specific goal to be achieved in the corporate or marketing plan
A) a target market to pursue
B) the person responsible for a task
C) a statement about a general directive
D) a specific action plan
E) a specific goal to be achieved in the corporate or marketing plan
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47
The specific details on how a strategy will be implemented is called
A) an objective.
B) a policy.
C) a tactic.
D) a procedure.
E) a plan.
A) an objective.
B) a policy.
C) a tactic.
D) a procedure.
E) a plan.
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48
Select the best example of a well-written objective statement.
A) to continue profitable revenue growth annually
B) to expand programs to link business opportunities around the globe
C) to achieve a return on shareholders' investment of 10% over the next 12 months
D) to produce the best-quality products at a price that is affordable for our target market
E) to carefully analyze customer preferences and respond with appropriate customer services
A) to continue profitable revenue growth annually
B) to expand programs to link business opportunities around the globe
C) to achieve a return on shareholders' investment of 10% over the next 12 months
D) to produce the best-quality products at a price that is affordable for our target market
E) to carefully analyze customer preferences and respond with appropriate customer services
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49
Sponsoring in the 2019 Toronto Honda Indy is an example of a(n)
A) mix.
B) tactic.
C) variable.
D) strategy.
E) objective.
A) mix.
B) tactic.
C) variable.
D) strategy.
E) objective.
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50
Specific details of the marketing strategy, including the cost, timing, and responsibility for implementation, are known as
A) strategic priorities.
B) secondary targets.
C) marketing execution.
D) budget.
E) marketing mix.
A) strategic priorities.
B) secondary targets.
C) marketing execution.
D) budget.
E) marketing mix.
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51
A specific plan to allocate $136,000 to attend trade shows in Vancouver, Edmonton, Toronto, Montreal, and Halifax would be considered what type of strategic planning variable?
A) an implementation
B) a strategy
C) a tactic
D) an objective
E) a plan
A) an implementation
B) a strategy
C) a tactic
D) an objective
E) a plan
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52
"By the end of the next fiscal year, corporate gross profit margins are to increase to 32%"is an example of
A) an execution plan.
B) a vision.
C) a strategy.
D) a tactic.
E) an objective.
A) an execution plan.
B) a vision.
C) a strategy.
D) a tactic.
E) an objective.
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53
In business planning, strategies refer to
A) statements that outline how objectives are to be achieved.
B) details of specific actions to be taken.
C) statements that define what is to be accomplished.
D) the SWOT evaluation process.
E) evaluation of the actions taken.
A) statements that outline how objectives are to be achieved.
B) details of specific actions to be taken.
C) statements that define what is to be accomplished.
D) the SWOT evaluation process.
E) evaluation of the actions taken.
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54
The difference between a vision statement and a mission statement is that
A) a vision statement is easier to comprehend.
B) a mission statement is usually more concise.
C) a mission statement has more input from lower management.
D) a vision statement is vague while a mission statement outlines specific plans.
E) a vision statement is more future oriented.
A) a vision statement is easier to comprehend.
B) a mission statement is usually more concise.
C) a mission statement has more input from lower management.
D) a vision statement is vague while a mission statement outlines specific plans.
E) a vision statement is more future oriented.
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55
What is the purpose of a corporate plan?
A) to develop a values statement
B) to describe the planning process
C) to describe the competition
D) to set the direction for an organization
E) to position an organization
A) to develop a values statement
B) to describe the planning process
C) to describe the competition
D) to set the direction for an organization
E) to position an organization
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56
"The analysis, planning, implementation, evaluation, and control of marketing initiatives to satisfy target market needs and achieve organizational objectives"is a description of
A) target marketing.
B) business planning.
C) marketing strategy.
D) marketing planning.
E) corporate planning.
A) target marketing.
B) business planning.
C) marketing strategy.
D) marketing planning.
E) corporate planning.
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57
What is the relationship between corporate plans and marketing plans?
A) Corporate plans guide marketing plans.
B) Marketing plans are an offshoot of the business plan.
C) Corporate plans give the tactical details for marketing plans.
D) Marketing plans direct corporate plans.
E) Corporate plans give the strategic and tactical elements of marketing plans.
A) Corporate plans guide marketing plans.
B) Marketing plans are an offshoot of the business plan.
C) Corporate plans give the tactical details for marketing plans.
D) Marketing plans direct corporate plans.
E) Corporate plans give the strategic and tactical elements of marketing plans.
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58
"To be the best provider of accommodations to Canadians"is an example of a hotel's
A) corporate objective.
B) marketing strategy.
C) mission statement.
D) marketing objective.
E) vision statement.
A) corporate objective.
B) marketing strategy.
C) mission statement.
D) marketing objective.
E) vision statement.
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59
"To launch a new package design in the fourth quarter of this year"is an example of a
A) mission statement.
B) marketing objective.
C) corporate strategy.
D) corporate objective.
E) sales forecast.
A) mission statement.
B) marketing objective.
C) corporate strategy.
D) corporate objective.
E) sales forecast.
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60
What is the best way to categorize Dell Computer's decision to introduce a new lightweight laptop to meet changing customer tastes in the upcoming fiscal year?
A) corporate objective
B) corporate strategy
C) mission statement
D) marketing strategy
E) marketing objective
A) corporate objective
B) corporate strategy
C) mission statement
D) marketing strategy
E) marketing objective
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61
"To increase sales of ABC Microcomputers from 50,000 units in 2015 to 60,000 units in 2017"is an example of a
A) marketing objective.
B) mission statement.
C) marketing strategy.
D) corporate objective.
E) product policy.
A) marketing objective.
B) mission statement.
C) marketing strategy.
D) corporate objective.
E) product policy.
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62
IKEA has published the following: "To offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them."This is an example of a
A) marketing objective.
B) positioning statement.
C) vision statement.
D) corporate objective.
E) mission statement.
A) marketing objective.
B) positioning statement.
C) vision statement.
D) corporate objective.
E) mission statement.
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63
The corporate plan includes an acquisition strategy. As the marketing manager, you will be looking to ensure
A) the company does not pay too much for the acquisition.
B) efficient divestment of the newly acquired brands.
C) that product development doesn't suffer.
D) the acquired brands align with the company's current positioning.
E) pay-for-performance bonuses are consistent across all brands.
A) the company does not pay too much for the acquisition.
B) efficient divestment of the newly acquired brands.
C) that product development doesn't suffer.
D) the acquired brands align with the company's current positioning.
E) pay-for-performance bonuses are consistent across all brands.
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64
The corporate plan for a chain of night clubs includes a new-products strategy as the company's priority. Which of the following would be the best example of a marketing objective that aligns with this corporate decision?
A) to spend $100,000 in product research and menu development
B) to launch a new dinner menu by the second quarter
C) to increase profits by 10% over last year
D) to increase sales by 100,000 drinks over last year
E) to increase market share by 15% by the end of the second quarter
A) to spend $100,000 in product research and menu development
B) to launch a new dinner menu by the second quarter
C) to increase profits by 10% over last year
D) to increase sales by 100,000 drinks over last year
E) to increase market share by 15% by the end of the second quarter
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65
Which of the following corporate strategies allows a company to enter a new market most quickly?
A) divestment
B) differentiation
C) new-product development
D) penetration
E) acquisition
A) divestment
B) differentiation
C) new-product development
D) penetration
E) acquisition
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66
Starbucks partnering with Chapters in Canada is an example of
A) divestment.
B) strategic alliance.
C) acquisition.
D) penetration.
E) new-products.
A) divestment.
B) strategic alliance.
C) acquisition.
D) penetration.
E) new-products.
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67
PepsiCo engages in aggressive and progressive actions in order to build their existing company divisions and product lines. This is known as
A) acquisition strategy.
B) new-products strategy.
C) strategic alliance.
D) penetration strategy.
E) empire building.
A) acquisition strategy.
B) new-products strategy.
C) strategic alliance.
D) penetration strategy.
E) empire building.
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68
Which of the following is not a part of the marketing planning process?
A) setting corporate objectives and strategies
B) aligning the marketing plan with corporate objectives
C) analysis of external and internal influences
D) implementation, evaluation, and control
E) taking corrective action as needed
A) setting corporate objectives and strategies
B) aligning the marketing plan with corporate objectives
C) analysis of external and internal influences
D) implementation, evaluation, and control
E) taking corrective action as needed
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69
Marketing plans are ___________________ and __________________.
A) long-term; broad in scope
B) long-term; specific in scope
C) long-term; as specific as required
D) short-term; specific in scope
E) short-term; broad in scope
A) long-term; broad in scope
B) long-term; specific in scope
C) long-term; as specific as required
D) short-term; specific in scope
E) short-term; broad in scope
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70
After conducting market research, a company learns that its brand awareness is 85% among the target market, the highest in its industry. In a SWOT analysis, this information would be included as a
A) strategy.
B) strength.
C) threat.
D) opportunity.
E) weakness.
A) strategy.
B) strength.
C) threat.
D) opportunity.
E) weakness.
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71
You are conducting an analysis of sales volumes in the coffee market in terms of regular, instant, decaffeinated, and flavoured coffees. This is a
A) market segment analysis.
B) category analysis.
C) marketing plan analysis.
D) SWOT analysis.
E) factor analysis.
A) market segment analysis.
B) category analysis.
C) marketing plan analysis.
D) SWOT analysis.
E) factor analysis.
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72
You have been asked to review the potential acquisition of a small Canadian company to complement your product line. You have been asked to look at the threats and opportunities it presents and the strengths and weaknesses you see. You need to conduct
A) a brand loyalty analysis.
B) a SWOT analysis.
C) a sales analysis.
D) a market segment analysis.
E) a market size and growth analysis.
A) a brand loyalty analysis.
B) a SWOT analysis.
C) a sales analysis.
D) a market segment analysis.
E) a market size and growth analysis.
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73
Which of the following would be an external influence of importance to marketing planning for a company specializing in educational toys and books for children aged 2-8?
A) an increase in home schooling for primary school-aged students
B) a decline in sales over the last two quarters
C) the popularity of the company's learning tips newsletter
D) the growing importance of the company's e-store
E) the impact of the company's introduction of a new book series
A) an increase in home schooling for primary school-aged students
B) a decline in sales over the last two quarters
C) the popularity of the company's learning tips newsletter
D) the growing importance of the company's e-store
E) the impact of the company's introduction of a new book series
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74
A report outlining the historical sales trends of the company's various brands and their contribution to corporate profitability could be found within the ________ section of the marketing plan.
A) financial analysis
B) environmental analysis
C) competitive analysis
D) SWOT analysis
E) product analysis
A) financial analysis
B) environmental analysis
C) competitive analysis
D) SWOT analysis
E) product analysis
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75
What part of the marketing plan would the following fall under? Hyundai's decision to launch its "Smart is in"campaign using a specific mix of television and outdoor advertising across Canada with specific budgets.
A) marketing strategy
B) marketing execution
C) marketing control
D) marketing communications
E) marketing objective
A) marketing strategy
B) marketing execution
C) marketing control
D) marketing communications
E) marketing objective
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76
The corporate plan includes an acquisition strategy. As the marketing manager, you will be looking to ensure
A) the company does not pay too much for the acquisition.
B) efficient divestment of the newly acquired brands.
C) that product development doesn't suffer.
D) the acquired brands align with the company's current positioning.
E) pay-for-performance bonuses are consistent across all brands.
A) the company does not pay too much for the acquisition.
B) efficient divestment of the newly acquired brands.
C) that product development doesn't suffer.
D) the acquired brands align with the company's current positioning.
E) pay-for-performance bonuses are consistent across all brands.
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77
The corporate plan for a chain of night clubs includes a new-products strategy as the company's priority. Which of the following would be the best example of a marketing objective that aligns with this corporate decision?
A) to spend $100,000 in product research and menu development
B) to launch a new dinner menu by the second quarter
C) to increase profits by 10% over last year
D) to increase sales by 100,000 drinks over last year
E) to increase market share by 15% by the end of the second quarter
A) to spend $100,000 in product research and menu development
B) to launch a new dinner menu by the second quarter
C) to increase profits by 10% over last year
D) to increase sales by 100,000 drinks over last year
E) to increase market share by 15% by the end of the second quarter
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78
With the unexpected downturn in the economy, the marketing executives at Refined Family Restaurants Inc. will need to adapt quickly and make changes to the company's
A) contingency plan.
B) vision statement.
C) mission statement.
D) marketing plan.
E) marketing strategy.
A) contingency plan.
B) vision statement.
C) mission statement.
D) marketing plan.
E) marketing strategy.
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79
What is the best term for the process of measuring and evaluating the results of marketing strategies and plans and taking corrective action to ensure that objectives are attained?
A) marketing audit
B) contingency plan
C) policy review
D) marketing activity review
E) marketing control
A) marketing audit
B) contingency plan
C) policy review
D) marketing activity review
E) marketing control
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80
Key variables in a financial review are
A) supply chain management.
B) break-even analysis, marketing budgets, and debt servicing.
C) up-to-date sales forecasts, costs, and marketing budgets.
D) market share figures, up-to-date sales forecasts, and interest rates.
E) sales analysis, quarterly review of costs, and contract negotiations.
A) supply chain management.
B) break-even analysis, marketing budgets, and debt servicing.
C) up-to-date sales forecasts, costs, and marketing budgets.
D) market share figures, up-to-date sales forecasts, and interest rates.
E) sales analysis, quarterly review of costs, and contract negotiations.
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