Deck 7: Communications Dispatch Center

Question 1

Angle on Arrival (AOA) is a method of locating a wireless caller using the angle at which the caller's signal arrives at the cellular antenna.

Answer 1

True

Question 2

A Public Safety Answering Pointy is the location obtained with 9-1-1 is called.

Answer 2

True

Question 3

Computer Aided Dispatch (CAD) is a term to describe software applications and hardware that assist in the management of Geographic Information Systems.

Answer 3

False

Question 4

A Public Safety Answering Point (PSAP) only handles calls directed to the police.

Question 5

An advanced Computer Aided Dispatch center has the ability for the radio operator to place a call to the original 9-1-1 caller and link the police radio system so that the field officers may directly interview the caller.

Question 6

Cellular telephone signals are only intermittently monitored by the cell site in order to facilitate signal hand off.

Question 7

A Computer Aided Dispatch (CAD) system is a management tool that automates man of the function of a dispatch center.

Question 8

An incident number is assigned by a Computer Aided Dispatch system and that incident number can be used to track subsequent, related police activities.

Question 9

It is recommended by public safety officials that 9-1-1 be used for routine or non-emergency contact of the police.

Question 10

There are aspects of a fully integrated Computer Aided Dispatch system that are law enforcement specific.

Question 11

Automatic Location Information is technology in the form of a ________ that allows the location of a caller to be displayed in a communications dispatch center.

A) Geographic Information System
B) Book
C) Map
D) Database

Question 12

A Closed Circuit Television (CCTV) is a system of television cameras and monitors deployed to monitor a ________ location.

A) Outside
B) Specific
C) General
D) Inside

Question 13

The telephone number ________ is the universal emergency number.

A) 9-1-1
B) 4-1-1
C) 6-1-1
D) 9-9-9

Question 14

A Computer Aided Dispatch (CAD) system interfaces with a ________ so that the operator can query location by street address, intersection or landmark.

A) Automatic Location Information (ALI)
B) Automatic Vehicle Locator (AVL)
C) Automatic Number Information (ANI)
D) Geographic Information System (GIS)

Question 15

A state-of-the-art Computer Aided Dispatch (CAD) system can combine information about ________ with other information in order to create a real time picture of available field resources.

A) the status of police units
B) call location
C) calls for service
D) past criminal activity

Question 16

Advanced Computer Aided Dispatch (CAD) systems interface road sensors and Closed Circuit Television in order to create ________.

A) Enhanced 9-1-1
B) Public Safety Answering Points (PSAP)
C) Intelligent Transportation Systems (ITS)
D) Geographic Information Systems

Question 17

A/An ________ 9-1-1 system that provides caller identification, information and location.

A) enhanced
B) regular
C) special
D) standard

Question 18

Computer Aided Dispatch (CAD) systems are a management tool that ________ many of the functions of a dispatch center.

A) enhances
B) regulates
C) automates
D) corrects

Question 19

In larger agencies, the Public Safety answers a 9-1-1 call first establishes if the call is ________.

A) not an emergency
B) is for that agency
C) an emergency
D) important

Question 20

Some advanced Computer Aided Dispatch (CAD) systems can ________ which field police unit should be given a call for service.

A) demand
B) request
C) recommend
D) require

Question 21

Technology which permits subscribers to display or capture the telephone numbers of calling parties is referred to as:

A) Computer Assisted Dispatch (CAD)
B) Public Safety Answering Point (PSAP)
C) Automatic Identification Number (AIN)
D) Automatic Vehicle Locator (AVL)

Question 22

Which of the following is not a strategic information benefit of Computer Aided Dispatch?

A) The ability to assess deployment needs.
B) The ability to provide information on problem locations.
C) The ability to inform police officers in real time if there are multiple calls to the same location.
D) Provide an initial incident number that will be used to reference all subsequent evidence reports and police activities.

Question 23

Which of the following is NOT a primary purpose of a police dispatch center?

A) Collect police statistics.
B) Manage calls for service from the public.
C) Provide communications and information support to field officers.
D) none of the above

Question 24

Which of the following is NOT a technology scheme designed to report the location of cellular callers to Public Safety Answering Points (PSAP)?

A) Time Distance on Arrival (TDOA)
B) Global Positioning Satellites (GPS)
C) Angle on Arrive (AOA)
D) Geographic Information Systems (GIS)

Question 25

An integration of a variety of systems that allows for the management of traffic. It might include CAD system, other databases, road sensors or CCTV is called:

A) Intelligent Transportation System (ITS)
B) Public Safety Answering Point (PSAP)
C) Geographic Information Systems (GIS)
D) Automatic Vehicle Locator (AVL)

Question 26

A Computer Aided Dispatch (CAD) dispatch system which is integrated with a Geographic Information System (GIS) gives the dispatcher the ability to determine location by:

A) intersection
B) street address
C) landmark
D) all of the above

Question 27

A Computer Aided Dispatch (CAD) system has a history of all the calls for service generated by:

A) agency managers
B) the dispatch center
C) citizens
D) police officers

Question 28

Which of the following is not an emergency call?

A) a request for a copy of a police report
B) a burglary in progress
C) a report of a shooting
D) None, all are emergency calls.

Question 29

In some agencies, an alternative number for citizens to call to report non-emergency police matters has been established. Commonly, that number is:

A) 4-1-1
B) 2-1-1
C) 3-1-1
D) 6-1-1

Question 30

Which of the following is not a primary task of a communications dispatch center?

A) Generate management reports.
B) Act as the Public Safety Answering Point (PSAP).
C) Collect data and statistics on.
D) Provide information support to field officers.