Deck 8: Spreading the Gospel of Efficiency

Question 1

Carl Barth, using scientific management, improved productivity in an automobile company before assembly line methods were introduced.

Answer 1

True

Question 2

The development of standard cost accounting is attributed to Henry L. Gantt.

Answer 2

False

Question 3

Gantt made it in the financial interest of first-line supervisors to teach workers the right way to do their jobs.

Answer 3

True

Question 4

Although interesting, Gantt's graphic aids to management planning and controlling were had little impact on the practice of management.

Question 5

The essence of the Gantt chart concept was to use time to show how work was planned and controlled through various operations to its completion.

Question 6

The Gantt Chart is a graphic layout of the amount of time it should take for an operation vs. the actual time.

Question 7

Henry L. Gantt's contribution to scientific management was his extensive research on fatigue and industrial psychology.

Question 8

One characteristic of Frank Gilbreth's lifelong efforts was that he asked workers to help improve methods and achieve motion economy for their own sake as well as for management's.

Question 9

Lillian Gilbreth saw the possibilities for applying Scientific Management in the home as well as the factory.

Question 10

Lillian Gilbreth brought a human element into scientific management through her training, insight, and understanding.

Question 11

To Harrison Emerson, one of the reasons for industrial inefficiency was the lack of organization.

Question 12

The pioneer who assisted in installing scientific management in the infant automobile industry was:

A) Carl Barth
B) H. L. Gantt
C) Frank Gilbreth
D) Lillian Gilbreth
E) H. Emerson

Question 13

The essence of the_____was to show how work was routed and scheduled through various operations to its completion.

A) Gantt chart concept
B) Lillian Gilbreth home planning technique
C) DuPont control schedule
D) Frank Gilbreth brick-laying method
E) only b and c

Question 14

"The Psychology of Management," by________, stands in the literature as one of the earliest contributions to understanding scientific management and employee relations.

A) H. L. Gantt
B) Frank Gilbreth
C) Wilhelm Wundt
D) Lillian Gilbreth
E) Whiting Williams

Question 15

The Gilbreths devised "___________"as a technique for following flow of work as it moved throughout a workshop.

A) PERT
B) Gantt charts
C) process charts
D) micromotion study
E) therbligs

Question 16

Harrington Emerson adapted the_______to be applied as line-staff in industry.

A) general staff concept
B) French legionnaire's staff concept
C) Santa Fe standards concept
D) overlapping staff concept
E) none of the above

Question 17

Taylor called his approach "time study" and Gilbreth called his "_______.

A) motion study
B) therblig study
C) cyclegraphic study
D) chronocyclegraph study
E) none of the above

Question 18

The idea of using "standard cost accounting" rather than historical costs was the work of the scientific management pioneer:

A) Frederick W. Taylor
B) Henry L. Gantt
C) Frank Gilbreth
D) Harrington Emerson
E) Morris L. Cooke

Question 19

Harrington Emerson would be associated with all of the following statements except one. Which one?

A) principles of efficiency
B) "ideals" as objectives for the organization
C) efficiency engineering
D) adapting the general staff concept to be used in industry
E) the return on investment concept

Question 20

__________advocated improved efficiency through line-staff organization:

A) Lillian Gilbreth
B) Morris Cooke
C) Harrington Emerson
D) Frederick W. Taylor
E) none of the above

Question 21

Which of the following person(s) extended the gospel of efficiency to educational and municipal organizations?

A) Morris Cooke
B) Frederick Taylor
C) Frank Gilbreth
D) all of the above

Question 22

_______worked to gain organized labor's acceptance of scientific management after Taylor's death.

A) Frank Gilbreth
B) Lillian Gilbreth
C) Morris Cooke
D) Robert Hoxie
E) Robert Valentine

Question 23

Would Gantt's charts have been as effective if Taylor had not pioneered the use of time study to establish performance standards?

Question 24

Apply the same reasoning you used regarding the Gantt chart to Emerson's standard cost accounting.