Deck 10: The Emergence of Management and Organization Theory

Question 1

Fayol, in contrast with Taylor, focused on the orderly arrangement and integration of a firm's basic business functions (e.g., accounting, commercial production), rather than on devising systems and work methods.

Answer 1

True

Question 2

Henri Fayol felt that management was a special study that could be taught in schools and universities.

Answer 2

True

Question 3

Fayol, like Taylor, started at the bottom and worked his way up into management.

Answer 3

False

Question 4

Henri Fayol insisted that his work was very different from Taylor's work.

Question 5

Henri Fayol felt that a leader who is a good administrator but technically mediocre was more useful to the enterprise than a good technical person with poor administrative skills.

Question 6

Henri Fayol's first element of management was organization.

Question 7

Organizing, according to Fayol, included provisions for the structuring of activities and relationships, as well as for staffing an enterprise.

Question 8

Henri Fayol distinguished between formal and personal authority.

Question 9

Henri Fayol's notion of centralization was that all decisions had to be made at the top by an enterprise's CEO.

Question 10

Henri Fayol's principles were intended as guides to theory and practice and were not exhaustive in scope or to be interpreted as rigid in application.

Question 11

According to Fayol, an organization's structure must be so arranged that it provided unity of direction toward an enterprise's objectives.

Question 12

Of the types of authority discussed by Weber, the traditional type provided the best basis for a bureaucracy.

Question 13

Bureaucracy was considered by Weber to be the ideal form of organization for the purpose of theoretical analysis.

Question 14

Bureaucracy was conceived by Weber as a blueprint for efficiency that would emphasize rules rather than people and competence rather than favoritism.

Question 15

For Weber, bureaucracy was management by the "office"
or position rather than by the person.

Question 16

According to Fayol, why did schools and universities neglect management to focus on teaching technical skills?

A) the absence of management theory
B) the over-emphasis on scientific management
C) the prejudice of classical/humanistic education against business schools
D) both b and c
E) none of the above

Question 17

Authority, as one of Fayol's principles, is divided into two types: what are they?

A) civil and legal
B) formal and personal
C) internal and external
D) line and staff
E) de facto and de persona

Question 18

Which of the elements that Fayol proposed meant "to harmonize all activities of a concern so as to facilitate its working, and its success."

A) coordination
B) control
C) command
D) organizing
E) none of the above

Question 19

Which of the elements that Fayol proposed consisted of "verifying whether everything occurs in conformity with the plan adopted, the instructions issued, and the principles established."

A) coordination
B) control
C) command
D) organizing
E) none of the above

Question 20

According to Fayol, organizational success depended more on

A) the managerial ability of its leaders
B) the technical ability of its leaders
C) the social ability of its leaders
D) both b and c
E) none of the above

Question 21

Henri Fayol's first "element" and the one he stressed the most was_______.

A) control
B) staffing
C) planning
D) discipline
E) organizing

Question 22

Which of the following is not one of Max Weber's types of authority?

A) tradition
B) charisma
C) legal
D) functional

Question 23

Weber's type(s) of authority was (were):

A) legal
B) traditional
C) charisma
D) all of the above
E) only b and c

Question 24

Of the various types of authority, Weber said that_______must provide the basis for a bureaucracy.

A) traditional
B) legal
C) charisma
D) personal
E) none of the above

Question 25

Max Weber's conceptualization of bureaucracy merits substantial consideration for naming him the founder of:

A) educational administration
B) public administration
C) organization theory
D) all of the above
E) both a and b

Question 26

For Weber, bureaucracy was management by:

A) charisma
B) tradition
C) elected governmental employees
D) office
E) none of the above

Question 27

Weber identified_______authority as the most appropriate for capitalism:

A) legal
B) traditional
C) charisma
D) theocratic
E) both b and c

Question 28

Compare and contrast Fayol's background and ideas with those of Taylor. How were they similar? Different? How did this shape their view of management?

Question 29

What did Fayol do that would be considered "strategic"?

Question 30

What were the contributions of Max Weber, and why were they important to the evolution of management thought? Compare Weber's "ideal" in terms of a modern university and a firm manufacturing computers. How would they be different? Any similarities?