Deck 11: Scientific Management in Theory and Practice

Question 1

The Scientific Management revolution began in Great Britain and spread to the rest of the world just as had the Industrial Revolution.

Answer 1

False

Question 2

The Russians were the first to show that Scientific Management could be practiced and a mental revolution between labor and management achieved.

Answer 2

False

Question 3

The Japanese refused to recognize Taylor's ideas and developed their own theories of management (called "Japanese-style management").

Answer 3

False

Question 4

Henry Ford and his associates used scientific Management widely when they increased the work pace through the use of assembly lines.

Question 5

The Hoxie Report agreed with the ideas of scientific management about how work methods could be improved.

Question 6

Other studies of scientific management, such as Thompson's and Nelson's, support the conclusions of the Hoxie report.

Question 7

The Scientific Management era was characterized as one of less efficiency and lowered productivity.

Question 8

The curricula of collegiate schools of business during the scientific management period emphasized production management.

Question 9

Alfred P. Sloan Jr., president of General Motors, created the concept of decentralized administration and operations with centralized control and review with the "M" form of organizing.

Question 10

Russell Robb's research revealed that military and business organizations were very much alike.

Question 11

The case method that was used to teach business policy originated with the clinical case approach used in medical education.

Question 12

DuPont and General Motors found return on investment (ROI) a particularly useful technique because of their:

A) multidivisional organizations
B) problems with antitrust suits
C) line-staff organization
D) well developed staff offices
E) intermittent production systems

Question 13

Donaldson Brown developed the famous_______which used a ROI formula to portray the relative performance of various departments, to forecast, and to control.

A) PERT system
B) Brown Chart System
C) DuPont Chart System
D) Barksdale Chart System
E) none of the above

Question 14

At General Motors,_______created the concept of decentralized administration and operations with centralized policy and control:

A) Frederick W. Taylor
B) Henri Fayol
C) Hamilton Barksdale
D) Alfred P. Sloan, Jr.
E) Donaldson Brown

Question 15

The Gantt Chart found its way into managerial practice in the Soviet Union because of the efforts of:

A) Harrington Emerson
B) Walter N. Polakov
C) Wallace Clark
D) N. Lenin
E) Henry L. Gantt

Question 16

Scientific management was most widely used in:

A) capital intensive industries
B) labor intensive industries
C) mass production (assembly line) companies
D) none of the above

Question 17

How did Scientific Management influence management in Japan? Russia? Great Britain? France? China?

Question 18

The authors say scientific management was "shaped by context and culture in other nations." Choose one nation and discuss how this influenced its practice and/or the teaching of scientific management.

Question 19

What were the most obvious differences in the practice of scientific management (if any) between Eastern nations such as Japan or China, and Western ones, for example in Europe?