Deck 12: Providing Leadership

Question 1

Leadership models have evolved, with the ancient model emphasizing domination and power.

Answer 1

True

Question 2

Collins and Porras found that the driving force for the firms they studied was to maximize shareholder wealth.

Answer 2

False

Question 3

It is easier to lead people who are like you rather than people who are different from you.

Answer 3

True

Question 4

"Culture" is sometimes described as "the way we do things around here."

Question 5

The text authors agree with the premise that in today's business climate, leadership is not really very important.

Question 6

The Pygmalion effect refers to high performance produced by expectations of low performance.

Question 7

Rosenthal's experiments used rats that had been specially bred for intelligence and non-intelligence.

Question 8

According to the leadership pipeline, different leadership skills are required at different management levels.

Question 9

There is "no one size fits all" style of leadership for every situation.

Question 10

Firms with common values operating in global markets outperform firms with more diverse values.

Question 11

The Grameen Bank makes small but sufficient loans to individuals who are clustered in groups.

Question 12

The Grameen Bank program has been replicated in many countries around the world.

Question 13

Leaders are responsible for setting direction and aligning and motivating people to obtain organizational goals.

Question 14

A firm's 'purpose' specifically defines principles that guide behaviour.

Question 15

A 'technical/functional competence' career anchor describes a desire to learn many functions, synthesize information from many sources and supervise increasingly large numbers of people.

Question 16

Strategists who want employees to behave in the best way for the firm should try to influence culture rather than tell employees what to do.

Question 17

Organizational culture can both support and inhibit a firm's ability to be strategically flexible in changing environments.

Question 18

Employees will be slow to observe whether executives are sincere about corporate values or whether those values are just words.

Question 19

Transformational leaders are able to inspire others to work beyond their previous levels of accomplishment.

Question 20

Self-managed teams tend to have lower levels of creativity, ownership and accountability.

Question 21

Concerning the Grameen Bank,

A) Most borrowers are women.
B) Founder Yunus received the Nobel Prize.
C) Both of the above
D) None of the above

Question 22

Supervisor, manager and leader are not the same thing. Which focuses on problem solving and has an immediate time perspective?

A) Supervisor
B) Manager
C) Leader

Question 23

Business Week identified the following individual as a bad leader:

A) Roy Gilmartin of Merck
B) Jim McNerney of Boeing
C) Mike Hurd of Hewlett Packard

Question 24

"Core ideology":

A) Defines what the organizations purpose is and what it stands for
B) Has core values as one of its components
C) Has purpose as one of its components
D) All of the above
E) None of the above

Question 25

Peter Senge's book The Fifth Discipline identifies _________ as one of the most powerful forces in society.

A) Intelligence
B) Challenge
C) Shared vision
D) Organizational culture

Question 26

Under the leadership of Lou Gerstner and Sam Palmisano, IBM changed its culture using:

A) Jam technology
B) Employee security
C) Elimination of perks

Question 27

McDonald's uses QSCV to summarize its key values. The C stands for:

A) caring
B) cleanliness
C) compassion
D) customer

Question 28

The key to Southwest Airlines' success was its capacity to leverage its

A) finances
B) workforce
C) maintenance
D) peer group

Question 29

Reilly and Pfeffer found what practices make for a firm's high performance?

A) horizontal structure
B) customer-focused
C) people-oriented
D) All of the above

Question 30

Organizational routines for selection, support and evaluation of leaders at multiple levels in an organization is the definition of:

A) Human capital
B) Strategic vision
C) Leadership ethics
D) Leadership system

Question 31

What is the average repayment rate of Grameen Bank loans?

A) 8%
B) 18%
C) 58%
D) 98%

Question 32

Which of the following is the time horizon for a manager?

A) Immediate
B) Medium term
C) Long term

Question 33

Which of the following is not true about top management teams?

A) Are small groups with responsibility for key strategic decisions in an organization.
B) Are uniquely positioned to have the most impact on organization strategy.
C) Are unable to delegate responsibility to employees
D) Are inundated with information, albeit of questionable reliability.

Question 34

Which of the following is true about Vioxx?

A) Wyeth-Ayerst's best-selling painkiller
B) No preliminary evidence that it raised heart attacks and strokes
C) Top management team took aggressive action to remove the drug from the market once they received preliminary evidence about the bad side effects
D) Was taken off the market for being dangerous

Question 35

According to Rosenthal, which of the following is a behaviour of supervisors, managers and leaders towards people whom they perceive as having low potential:

A) Give more time to perform to 'Lows'
B) Pay less attention to 'Lows'
C) Praise 'Lows' more frequently
D) Provide 'Lows' with more feedback

Question 36

Which of the following is not a tool used by Leaders who want to achieve the most from those they work with?

A) Centralization
B) Delegate
C) Job enlargement
D) Participation management

Question 37

According to the leadership pipeline, which of the following is not a passage required from each transition?

A) Job title: new responsibility
B) Skill requirement: new capabilities to execute new responsibilities
C) Time application: new time frames that govern how one works
D) Work values: people believe it is important and so it becomes the focus of their effort

Question 38

Which of the following is not a career anchor?

A) Service
B) Challenge
C) Lifestyle
D) Salary

Question 39

What India-developed car, named for its leader, was to be "the world's cheapest automobile"?

A) Model T
B) Neon
C) Nova
D) Tata

Question 40

Which of the following best captures the major components of organizational culture?

A) Finance, marketing, management, and accounting systems
B) Core values, beliefs, norms, practices
C) Leaders, managers, supervisors
D) Vision, strategy, leadership

Question 41

Explain how Muhammad Yunus developed the Grameen Bank idea.

Question 42

Successful leaders focus on three critical leadership activities. List the three and discuss their importance.

Question 43

Ed Schein identified eight 'career anchors'. List five career anchors.

Question 44

Discuss the changes in IBM following the leadership of Lou Gerstner and Sam Palmisano.

Question 45

Define 'banner fatigue' and give a hypothetical example.

Question 46

Define 'Pygmalion effect' and give an example.

Question 47

Draw a diagram of the 'leadership pipeline' showing any five of the seven stages in order.

Question 48

What are three of the most important activities of strategic leaders? Provide an example of each.

Question 49

Describe the evolution of leadership models in terms of their principle ideas, action and focus.

Question 50

What types of leadership systems can be established to identify, support, evaluate and measure leadership?